[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — irresponsible conductor /bus fare

Address:Bangalore, Karnataka

I m Yashaswini,

Today I have traveled from Richmond circle to Nirmala store with bus number KA 01 F 4444 On 25th March 2019, it's a pick time around 7.30pm I get a bus from Richmond circle to srinivasnager, I gave a 50Rs to unresponsible employee (BMTC conductor) he didn't gave me a change and he write a some blance money in the back side of the ticket which he gave me as a ticket, I didn't understand his language and I asked him he said I will give you change buy the time you will get down in your stop, my stop came I asked change he gave me 2Rs, I asked for a 33Rs change he started shouting on me in a vulgar language in front of all the passangers not only a conductor with driver also spoken me in a vulger language... One think I have noticed that today he has not given change to all the passagers which has traveled in that bus... As a passanger I have one doduta about BMTC Employers are not getting salary in time, so the reason they are making money like this, this is not about only 31Rs sir, if one passanger 31Rs, Daily how many people will be traveling if he not gave 3rs or 1RS with 10 ppl in a trip what will be the daily payment he will earn sir, he will do minimum 3 to 5 trip think it sir..

My request is has to give back that 31Rs back and he has to ask me Sorry to me...

We also a employee to the company sir, I will earn a money in such a way, not like your employees..

Please guide them a good mannerism,

Expecting good service from BTMC thank you...
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Apr 29, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Mar 27, 2019
Updated by yashaswini hm
Dear Sir,

He has to ask me the sorry for it in a good manner and he has to give my money back in a good manner not a 31rs, he has to give me 61Rs, because I should get down in Nirmalstore but he didn't stopped in my stop he stopped in srinivasnager, from srinivasnager I reached home by auto he has to pay auto fee also 😡...

Unhappy with your BTMC services...
Verified Support
Mar 28, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,
Complaint already registered through mobile app with docket no bmtcc10228268 your complaint has been forwarded to concerned depot authority to take action against the crew.

Regard's
BMTC
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