Bangalore Metropolitan Transport Corporation [BMTC] — issue of bus route no 176

I'm regular commuter in route no 176 from mariyappana palya to r. T nagar. The problem that we are facing is that the bus ply in this route are very inconvenient. The buses do not come in time they ply as on whenever they want.
We have to wait for more than 1 hr for the bus. Many times we have raised this issue by calling the bmtc helpline but it has not riped any fruit. The problem in this route bus and its crew is, they ply on their wish and fancy. If the buses arrives together there will be 4-5 buses comes like caravan, where none of the buses will be stopped because of the probabilities principles followed by the drivers by assuming next bus driver might stop. This is the daily problem which we are facing. So kindly solve this problem.