Bangalore Metropolitan Transport Corporation [BMTC] — Issuing wrong bus ticket and denying to pay the change

Hi,

Bus No. KA-57 F-3360, Date- 13/10/2022, Time- 5:53pm. I asked for a ticket from KR.Puram Railway Station to New Horizon College and the ticket costs 20/-. Conductor took 25/- and denying to return the extra 5/- and to exchange the ticket. He is saying I have said to issue ticket for Silk Board and talking in a round about way.

This is a sort of misconduct with the daily passenger like me. This kind of misbehaviour is not expected from BMTC.

I'd like to request to check this matter and I would wait for the refund of extra 5/- in my account at an early basis. UPI id- [protected]@oksbi.