[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — kbs-3a (bus no. ka-57-f-1163) driver suddenly closed the bus door while i was in middle and my hand got stuck then conductor misbehavior

Address:560029

Around 7 pm on 4 april 2019 at wilson garden police station bus stop while going inside bus kbs-3a (Bus no. Ka-57-f-1163) the driver suddenly close
The gate without looking that i was still in middle of gate. Because of that my hand got stuck in the gate. I try very hard to take out my hand but its was very difficult and hard.

After 2 minutes when people shout then after driver open the gate. At that time there was rush but conductor was siting on front sit near to driver without caring about people who is going inside and coming out.

After 10 minutes conductor came at middle part of bus for ticket then i ask him about what is driver doing without looking in mirror he suddenly closed the gate and my hand with laptop bag stuck in gate thereafter he rudely told me that there is no camera in bus that we can see you.

Then i ask what you was doing its your responsibility to see people who is getting inside but you was just sitting there and that driver can also see in mirror then also you are talking like this. Then he told me get down from bus and also talk very rudely.

Its responsibility of conductors to see people but such careless and behavior i was never expected. There was full chances that my hand get fracture because this thing.

I requesting you to take action against such people. I also talk to bmtc customer representative and if such thing will again happen in future then definitely i am going to complain to chairman and director of bmtc and also will file rti against bmtc.
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May 10, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear SIr/Madam,
BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to instruct the crew to close the doors only after confirming that all the passengers have alighted/boarded the bus completely further this is your docket no for your further reference.BMTCC10228866

Regard's
BMTC
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