Bangalore Metropolitan Transport Corporation [BMTC] — Less frequency of buses

Hello BMTC,
I travel to college by bus number 342, the route is from Sarjapura to KBS/KR Market. This route is populated by school and college students and many other working people, but the frequency of buses is very less. No matter what time it is, bus numbers 342 do not show up at all. At peak hours, buses are filled upto the door, people are literally hanging outside the bus as nobody wants to be late. I request you to kindly look into this matter and increase the frequency of buses on this route, it will encourage more people to use bus service and reach their destination on time.