[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — Lost bag and staff are rude and not considering

Address:560063
Website:Bmtc

I boarrded c-500ck/10 at[protected] at 6.15 pmwhich belongs to bus depot-13 from hsr bda complex.. I had a big central cover with 2 other covers in it which included 3 pink forks of kids and 7 clothes of women and other things from health and glow.. Total worth of 10000 rupees.. Since bus was rush and i was standing i kept the cover behind the conductor seat.. I got down at the banshankari bustand at 7.30pm which was the last stop and i was the one who got down at last. I forgot the cover which i had kept.. After 10 minutes i realised and went to kamakya bus depot 13 and enquired there.. The driver and conductor were not available. The bus cleaner who cleaned the bus said me that he found a cover in the bus and he said the exact place of the cover and color of the cover and the sub-covers it had.. Conductor is supposed to check the bus at the entry gate and handover the things to security before entering the depot. But when i ask him he says he checked and there was no cover in the bus whereas the cleaner boy says when he was cleaning he saw the exact cover with exact color and exact details of it and he says the in exact bus. I went to depot again on[protected] at 7am in the mng.. The driver of the bus was on leave and his phone was not reachable.. The tc was not ready to listen to me or take my complaint and conductor and the bus driver where very rude to a woman like me.. The bus enetered the depot with the cover inside. I am purely suspecting the driver and the conductor.. But staff at the depot are not ready to consider my problem.. Pleas help me finding the cover or the culprit who stole the cover. Bus details are -
Bus number - white corona f. A 277 500ck/100 and pc -6325
Driver name - basavaraj and ph. No [protected].

Please contact me -[protected]
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Jul 7, 2017
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2017
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear madam,

BMTC Regrets the inconvenience caused this is your docket no for further reference bmtcc10191760 your complaint has been registered and forwarded to concerned depot authority for further action.

Regard's
BMTC
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    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
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