[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — minimum balance of rs. 50/- in metro smart card | namma metro | waste of my money

Address:

Bangalore, Karnataka

Dear sir/ madam,

This is with regards to the new rule regarding maintaining minimum balance of rs. 50/- in the metro smart card of namma metro (Bangalore).

My daily commutation route to office is changing and the card will no more be useful to me.

I have ₹ 49/- in my card which i'm not able to utilise further and my money in the card is completely wasted.

It is not about rs. 50/-, however, it is about the system which is making no sense to keep a minimum balance of rs. 50/-

I have been using the metro services since more than 3 years and had no problem earlier.
However, this new rule will only bring issues to the common man.

The money below rs. 50/- in the card can neither be utilised nor are they ready to refund it.

Request you to please look into the matter.

Thanks & regards,