[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — mis behave and rude attitude.

Address:560037

I was travelling in bus no ka-01fa1947 which is operated by bmtc in bangalore. I board the bus from aecs layout and was to get off at big bazar signal. The bus was so crowded that i was unable to pay for tickets as i was unable to move also. Later after next 2 stops the bus when was little empty i called the conductor of the bus and asked for the ticket.
The conductor started abusing me and shouting at me for not buying the ticket early. I answered him that it was so crowded that i as unable to move also then how could i ask you for tickets. I even called the conductor also at that time but he was unable to reach me or hear my voice as he was busy issuing tickets to other fellow passengers. Moreover he issued me rs 19 ticket and where i daily travel at rs 29. He also had not returned full money. I paid him rs 100 and he returned me rs 70 and issued rs 19 ticket.

The conductor attitude and behaviour was so bad as even i am in fear now.
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Jul 4, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
May 30, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC regrets the inconvenience caused. Please provide date and time of the incident or photocopy of the ticket to identify the crew and take action.

Regards,
BMTC
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