[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — misbehavior of conductor and snatching my bmtc id card

Address:Bangalore, Karnataka

Hi,

Conductor name: kiran kumar

I was travelling from itpl road to devarabisanhalli on 5th april 2018 in bus number: ka-57-f-956, root :500ca
I was having a valid bmtc volvo bus pass. The conductor asked for bmtc id card, which when i showed, he said is expired... (I did not know about it)... When he asked me to pay for my ticket, i did... I got a ticket even when i had bus pass and had a valid pan card as my id.. I told him that i am going to complain about this... The moment after that he became furious, he continued to shout on me in kannada and asked for my id card and literally snatched it! When i had already paid for tkt, he had no right to take my id! Also, he got so aggressive that he could have hurt me! I still stayed calm and requested him and the driver to give back my id but the conductor refused!
I sincerely request the bmtc authority to take a quick and serious action on this as such conductors could be dangerous and a threat to the society specially for ladies.

Please please hear me and help me...
Waiting for your response..

Best regards,
Anuradha.
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May 20, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

Bmtc regrets inconvenience caused. We Issue ID Card for a fixed Valid time . You should verify that. Further action has been taken against the erring crew and advised to behave politely with the passengers. This is your docket no: BMTCC10213042 for your further reference.

Regards,
BMTC
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