[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — misbehavior of conductor in the bmtc bus

Address:560037

Today i boarded ka-01-fa-1364 at 9am from kundanahalli gate. I did not have change and handed him rs.100, i saw that the conductor had change like literally a bundle of notes he had.
He refused to give me the change at that time saying he had to pay it to others. But then i noticed that he did not give change to literally any person in the bus and people were asking for it at all the stops because of which the bus had to wait for long at the stops.
When finally my stop came at vaidehi, i asked for my change again to which he rudely said he didn't have change again. He asked the driver to start driving and let me get down at the next stop to which driver asked him to give the change to me.
This ridiculous attitude of the conductor caused inconvenience to many in the bus.
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Oct 30, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority to take action against the said conductor.This is your docket number for your future reference-BMTCC10235870.
Further passengers are requested to provide appropriate change for the ticket and co-operate since conductors are not give any change amount and they have to circulate it among passengers only.

Regards,
BMTC
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