[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — misbehaviour and charging extra money apart from ticket price, by lady conductor

Address:

Bangalore, Karnataka

Date: 22 April 2019

Bus Number: KA-01-FA-2056

Bus Route: Banashankari to ITPL

Bus Timings: Evening ( 6 to 8 pm)

This incident happened while travelling in AC BMTC bus. A woman conductor took extra money from me, rather than ticket price and shouted at me 4-5 times in front 40-50 people in the bus

I took the bus from a signal (Udupi garden signal), where bus already stopped, people got down and then I board the bus. She started shouting for no reason, on saying that I don't understand the language, she shouted double. (I didn't understand any word, she said).

On giving money for ticket and not having a change, she charged extra than the price of ticket, when asked, she shouted again in Kannada.

Bus, then again stopped at some other signal, then I asked will you over charge these people also, she shouted again in same language

I am travelling in city since 8 months. Didn't have a pathetic experience than this.

Everybody knows that there are 50% of people living in the city from outside, this is definitely not the way to talk to passengers in the bus

I am sure somebody will do something about it, so that she cannot shout on people like this anymore. After all, the buses are Karnataka government buses, and being a lady conductor she which doesn't get any right to speak to passengers travelling in the bus, especially who don't know the language, like this.

Just wish this woman, should learn some etiquette to how to talk to passengers. I am sure taking extra money from the passengers is not what government job allows you do. It definitely against the work ethics and exploiting people by making them feel embarrassed by shouting on them without any reason isn't what a conductor in the bus should do. I hope she gets punished for what she is doing and my fellow passengers doesn't get charged like this.