Bangalore Metropolitan Transport Corporation [BMTC] — Non arrival of Bus to bus station at 2nd stage

Address:

2nd stage, Bengaluru

As mentioned to the above subject the bus registration number KA-57-F-4918 has to start it's route from 2nd Stage to Kadugodi via jalahalli, goraguntepalya. As my work is at Whitefield and need to take this bus as it will be easier for me to travell as this is the through bus. This bus should start at 6 am at 2nd stage, I'll wait for this bus from 5.45 itself. But this bus will not start or come at 2nd stage. I reported to the depot manager at 2nd stage and he even doesn't care or not even ready to here my complaint. He is really careless about his work and he says what I can do. If it's late the bus will go from jalahalli itself. Is this the answer should a depot manager gives to the customer...?

Really bad to here from BMTC. I'm not asking that bus to come to my house. I'm just asking whatever the route is. It should go properly. Kindly help me regarding this. I'm a female, it would be really helpful for me to travel to my workplace if this bus starts as it's original location at 2nd stage.