Bangalore Metropolitan Transport Corporation [BMTC] — not giving stop in trinity metro station

Address:

Bangalore, Karnataka

Already i given complaint about not giving stop in trinity metro station. But today again not given stop around 9 pm in trinity metro station & bmtc bus route is g2 & bus number is ka-01 fa-2220. So when this issue will resolve? But conductor is telling like there is no stop in trinity metro station. Is this true? Try to inform about this to the particular depo & solve this problem soon.