Bangalore Metropolitan Transport Corporation [BMTC] — not returning the change

From tin factory to marathalli it cost rs 19 so many people travel in this route the change 1 rs they will not return back to passenger i travel daily 2 times in this route nobody return back the 1 rs change i[censored] caluclte 10 passenger daily goes by this route from 1 passenger 1 rs he takes daliy he gets 10 rs it’s just estimation think daily how much passenger using this transport and in volvo they never give a change upto 2 to 3 rs

I request you to take a strict action for this

Thank you
You faithfully student