Bangalore Metropolitan Transport Corporation [BMTC] — Not stopping in a right place

Dear sir
I am writing a complain about todays insident happen right before marthalli bridge stop, one of the Passenger wanted to get down but unfortunately she couldn't get down because the door was close quickely, after multiple requests by her and other people, the conductor did not command driver to stop the bus and spoke very rude and it's 2nd incident in last two weeks I have come across, the 1st one was towards silkboard the old man requests so much but they took him to the next stop and they were too rude with public..

I have a sinsear requests to higher authority to train all the conductor to behave well with public..and have some manners to talk and have some humanity,

Now bus number KA-57, F-3436 ( incident not stopping and closing the door before passenger get down ) 7: 45pm aprox time
14th July.