Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — not taking correct route

Ixora M

from Bengaluru, Karnataka

Address:

560078

Bus route kia5 with vehicle no. Ending with 1842, which arrived at hebbal at 14:17 on sunday sep 16 2018 had not taken the right route in the last stages. They have skipped last stages starting from jayanagar 5th block. Directly stopped at sarakki signal. This is truly bad as we are charged for our stages and not given proper route and had to spend extra to reach out our specific destinations. The conductor and driver were argumentative when this was mentioned. They told that they will not go in proper route. Bmtc charges suck high fares and gives crap service.

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Oct 19, 2018

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2018

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC Regrets the inconvenience caused as there are two vehicles are operating in 1842 (ka-01 FA-1842 and ka57-F 1842) so pl provide the photo copy of the ticket to identify the crew and to take action.

Regard's
BMTC