[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — penalised for deficient service of conductor

Address:Shivajinagar, 560083

I boarded the bus from royal layout at 12.15 pm for work at electronic city. Conductor was in front giving tickets to ladies. The bus was very over crowded where i got in. Me being a man, went right at the back because i would be getting off at electronic city about 13 kilometers away after about 12 stops.
The next stop gottigere most people got down but people also got up. Though i got a seat it was the last seat and the conductor was right at the front giving tickets to the ladies. The next stop after gottigere, ticket inspectors got in and fined me rs 200 for ticket less travel. I felt harassed, insulted and humiliated.
I had only travelled two stops and the conductor was still giving tickets to the people in the front. I was only waiting for him to come back. Also, they did not have any other mode of payment except cash. So i was be boarded and made to withdraw cash.
I was travelling with a fractured right hand. Normally i drive but have been taking the bmtc bus since nov 1st because of my fracture.

I don't want the money. I am an avp in a prestigious bank and self respect and pride means a lot to me. I want my self respect to be restored.
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Dec 26, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Complaint registered with docket no. BMTCC10238667, for necessary action.
Complaint comments 

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Usually everyone go to work by 8 or 9 but the buses are not at all available, either 3 or 4 buses come at the same time or no bus for 1hour.So i would like the bmtc commissioner to sanction two buses from gottigere to kengeri via uttarahalli. It would helpful for the college going students and people heading for work.

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