[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — refusal of bmtc and aadhaar id as age proof as senior citizen by bmtc conductor

Address:Bangalore, Karnataka

Depot 32 ticket date: 2 mar 2019 time 21:34:39

I was to catch ksrtc bus at electronic city depot that goes out of bangalore. I had boarded a bmtc bus from hosa road to electronic city
I had a valid age proof id issued from bmtc that is valid till may 2019.in addition i had on my position aadhaar card with date of birth. The conductor refused to accept both of them as senior citizen cards.in spite of my every attempt to convince him he refused for senior citizen ticket. He was telling i had to carry yellow card.in case if the checking team comes he will be penalised. But senior citizen monthly pass can be obtained from bmtc

Kindly educate your conductors about the importance of bmtc id and aadhaar id as age proof.
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Apr 6, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,
BMTC Regrets the inconvenience caused pl provide the vehicle reg no or photo copy of the ticket to identify the crew and to take action.

Regard's
BMTC
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