[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — regarding not getting the tickets after paying full amount

Address:Hennur cross, 560045

Hi, please take my request and action soon.

I am travelling from hennur cross to manyata tech park everyday, i face this issue. After paying full ticket amount also i am not getting ticket from conductor, they give the ticket from hennur cross to nagawara. Which is just 5 rs. But they are taking full amount which is 10 rs.

Everyday i asked for the ticket but they refuse to give.. And says after nagawara junction they will give. After asking multiple times only they are giving with angry look. (Mostly not giving the ticket)

This is my right to ask for ticket. Why they are treating like this. And not giving the ticket.

Sometimes checking also happened, in that case they will also not listen to us.. Simply they will charge penalty to us only...in this case conductor should punish.

This is not the problem once in a month, this has become a daily problem.
Please take the action as soon as possible...!!!

Thank you...
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Aug 31, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC regrets the inconvenience caused. Your complaint has been registered and forwarded to concerned Line checking department to check the buses plying on the said route. This is your docket number for your future reference; BMTCC10232888

Regards,
BMTC
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