Bangalore Metropolitan Transport Corporation [BMTC] — Rude attitude of conductor

Address:

Bus route from shivajinagar to Yelahanka 5th phase

The bus no. is G-9 way from shivaji nagar to Yelahanka 5th Phase.
I caught up the bus from Contonment railway station(heading towards Yelahanka), the conductor was wrong with his words to call the passengers inside, he made the big issue shouting at me and rest public were all silent this made me still angry with his rude behaviour. He also stressed about educated people, I don't know what does this matter related to education, it is much of common sence that everyone should possess to respect every individual, where I feel is not there in these BMTC condoctors or driver- I am not generalizing since I have seen many kindhearteds too. He also shouted at me to take taxi or cab, who the hell is this person to yell so was my question. Please take up this note to instruct all the conducters and help the general public.
The bus no. is KA01F4561, I don't know the conducter name as they have no identity cards provided by them or they have not displayed it to public