[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — rude behaviour and verbal abuse to lady passenger

Address:560070

This is to inform you that while i was travelling by bus no. Ka-01 f-4820, depo no. 33 on the date dec 18 2017 (Monday), the conductor of the bus misbehaved in most insulting manner.

I boarded the bus at time 11a. M. From place kadirenahalli bus stop to banashankari along with other passengers.

I was asking about the route to the conductor and i was shocked to hear that the conductor started abusing me with bad words and responded in a rude way. I was unaware that he is frustrated to do his daily job.

I was telling him to behave properly and it's an unprofessional behaviour that too with a lady passenger, but the conductor spoke very rudely to me with abusive words.

In spite of this, he was insisting that he will be rude, and do whatever i can. When i told him that i am going raise a compliant on this.

I was trying to find his name and asked driver about his name, driver told me that he is not aware about his name.

When i started taking picture of bus number and conductor photos to complaint on him, he came to hit me and thrown my mobile by manhandling on me.

The matter would have taken a serious turn, had not some people intervened.

It is highly objectionable for a public servant to behave like this, that too with a lady passenger.

I got few pictures of him at the moment he hit me on my hand, you can see how ferociously he came to hit me, i was rather scared to even stay inside the bus. I requested him to stop the bus, but he did not stop the bus!!

I would, therefore, request you to make an enquire and see that the conductor is given some suitable warning and punishment.
+3 photos
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Feb 19, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

Repeated Complaint already register in website with docket no bmtcc10209097 and confronted enquiry also done on 5.1.2018.

Regard's
BMTC
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