[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — Rude behaviour of BMTC Conductor

Address:

Bangalore, Karnataka, 560016

I am Divakar. Today (24th October, 2016) I had on boarded into a BMTC bus at Tin factory and took a ticket for silk board. I gave Rs.30 since I did not have Rs.23 (actual charge) and the conductor wrote Rs. 7 in the backside of the ticket.

When HSR Layout stop was crossed, I had approached him to get Rs.7 but he told me that he can give only at the last stop even though he was having change.

After reaching silk board, approached him to get the balance money. He gave only Rs. 5. When I asked remaining Rs.2, he pushed me back. I did not except this rude behavior from a Government staff.

Though he had Rs.2 change, denied to give and openly told he cannot give it. I had told him that I would raise a complaint and he dared to raise it.

I told him that I am recording the video and dared him to tell that he cannot give the change, but he remained silent.

I have faced lot of issues to get the balance in the past while commuting between tin factory and Silk board and today has gone to the extreme.


I have attached the Bus ticket, Conductor Photo and video recording. I am requesting the concerned departments to initiate an enquiry and take corrective actions to stop such atrocities.

Note: After reaching Silk board, Driver got down and conductor went to Driver seat.