[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — rude behaviour of the conductor

Address:560037

I have been regularly using the BMTC Volvo pass with my license as proof for the past two months and there was no issue. All of a sudden when I boarded the 342F service from Agara to St.Johns the conductor was so ignorant to take my license as proof and he was insisting that I show a BMTC ID. This has never happened before and due to this, I had to get down from the bus midway. It was a hectic task walking back to the stop and getting onto another bus. The behavior of the conductor was so unprofessional that I would have lost my calm. Instead, I remained silent. The following bus accepted the Pass with License as proof. I was late for office due to this. The bus details- KA 01- F 4382- Morning 8:30.
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Jul 25, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the crew and this is your docket no for your further reference.BMTCC10231343.

Regard's
BMTC
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