Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — seat meant for senior citizens

mgurunathan

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	bmtc

I boarded a bus bearing regn. No ka57f0449 mbs 8 from kammanahalli to maruthiseva nagar on 21 12 2018 around 18.35, the seat meant was senior citizen was occupied somebody else. I showed the senior citizen ticket and id card to the commuter and asked him vacate since the seat is meat for senior citizen. He refused to vacate and fought with me, i brought it to the notice of conductor and resolve the issue. The conductor refused to inter fear and was lethargic in his approach. There was negligence in his duty and casual approach towards senior citizens of this country. I request to initiate disciplinary action against the employee.

T no 221 dt 21122018 time 18.35 fare paid rs 4

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Jan 26, 2019

Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2018

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir,

BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to instruct the crew to behave politely with passengers and to vacate the seat reserve for senior citizens.
This is your docket no for your further reference.
BMTC C10223965.

Regard's
BMTC

Dec 28, 2018

Updated by mgurunathan The explanation given by the BMTC is not acceptable, This is the standard reply by the BMTC .The seats reserved for Senior Citizen should by occupied only by senior citizen only .The action taken against the employee should be furnished .

Regards