[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — stopping of buses

Address:

CUNNINGHAM APARTMENTS ,5TH FLR,EDWARD ROAD , NEAR INDIAN EXPRESS CIRCLE, 560036

Dear sir/madam,

At the outset i thank you for providing us the public transport. My complaint is as follows :

A) i am physically challenged due to an unfate accident and i use stick for support while walking.

B) earlier in all the buses, in the first seat, "physically challenged" board was there. I dont find the board in the new buses. Request you to please implement the same without which we have to beg for seats as we cannot stand. Many ladies inspite of seeing a stick in our hand, they pretend as if they have not seen and few tell us to ask for seat behind.

B) i daily travel from sv metro station to hoodi. At this stop, there is always either mf1 or mf1a will be stranded for long time, due to which the buses coming from market, majestic or shivajinagar they stop the bus either behind or ahead of mf1 or mf1a and because of this we need to keep walking back and forth.in this exercise, many times i have missed the bus by the time i reach there.

C) because of the above reason. Most of the time, the buses stop in the middle of the road at the bus stop and driver will be shouting so rudely to board the bus.

D) bus fare from sv metro station to hoodi is rs.19/- and as we cannot give exactly rs.19/-, we give rs.20/- and it is taken for granted the one rupee. I understand that one rupee is not a big amount and really does not matter.
For one time or for day is fine, i travel everyday that means 25days in a month. Please see how this can be addressed.