[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — ticket checker of bmtc

Address:

Bangalore, Karnataka

Today morning at around 8:10 am i boarded bus 600 f. The ticket issuer was at the other end of the bus so i thought i will wait until he comes near the front rows as it was very crowded.in the next stop a ticker checker got up i didnt even know that she was one and gave her the money to give the ticket as i thought she is a ticket checker. She started shouting at me and told me to give fine for not having ticket. I told her politely that i would have got the ticket but because of the crowd i was waiting for the conductor to come. She took 200rs for me and gave me receipt which says i boarded the bus from chandapura which is not true. When i asked her name she refused to tell me.
What happened to me was unfair and the way she was shouting at me was shocking. When i asked her name she did not even tell me that. Neither could the bus driver or conductor. I pay my tax and i always buy tickets then why this kind of treatment with me?
I request you to please resolve this issue. The receipt says y-16c 011970. Handwritten 78969 is also written probably that's the bus number. This is not just about money. It is also about how the staff should behave. Please help me so that next time such incident does not happen again with another person.