[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — took the money but did not give the ticket and rude behavior by conductor - ka 01 fa 1280

Address:Bangalore, Karnataka, 560037

Bus no: ka 01 fa 1280
Date: august 20th, 2019
Time: 8:10 pm
Pickup: graphite india signal, whitefield, bangalore
Drop: kundalahalli gate, bangalore
I asked the conductor to give me the ticket as i gave him the money rs.20, he said he will give in sometime. He kept ignoring me as i asked him to give me the ticket and then he went onto the backside of the bus. I told the driver and he tried calling him but in vain.
I asked him again as i was getting closer to the drop location and then he said he will not give any ticket and started shouting and talking in the language i didn't understand. Drive and other co-passengers tried helping me but he raised his voice and shushed everyone.
I didn't like his tone and i didn't understand the reason for him shouting at me when he was at fault. I didn't want to get in the argument with him as i didn't want to step don to his level.
This is not about money but about the rules and ethics and situation like this is not safe for any passenger be it men or women.
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Oct 9, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned depot authority to take action against the erring crew. This is your complaint docket number for your future refernce-BMTCC10234012.

Regards,
BMTC
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