Bangalore Metropolitan Transport Corporation [BMTC] — volvo 500 d

Address:

Bangalore, Karnataka

We are paying for the stop which is for total mall (Soul space arena, doddenkundi), but driver & conductor force us to get down before the flyover that is near rainbow hospital or after the flyover emc2 campus.
I have always been going in 500 d volvo but now with this pressure of getting down which is not actually my stop is worrying. Why are passengers troubled like this?
Another issue is conductors don't return change, they are rude if you ask them for change. Some even write on the ticket that we can ask later which never actually works.