[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — volvo bus conductor not returning the change

Address:Bangalore, Karnataka, 560040

Dear sir,

Today on 12 december 2019 at 5 pm i travelled from emc (Near marathhalli) to tin factory. I travelled in 500d volvo bus.

Bus number ka 01 fa 1551

The conductor is somewhat middle aged (Around 40-45 maybe). Not bald headed, somewhat darker complexion. Has a moustache. No beard.

Driver is older.

I gave him rs.100. He asked me if i have any change. I didn't have it. He gave me rs.29 ticket. And returned rs. 10 at first. And wrote something on the ticket.

After that he gave ticket to a lady sitting behind and gave me another rs.10. He didn't strike out anything written in ticket as is customary once change is completely returned. He had to return another rs.50.

After my stop at tin factory came i asked him for remaining rs. 50.

He took the ticket and told me he has already returned the change. He claimed it is only rs. 10 written behind the ticket and he has already returned it.

I told him no, and explained him i have given him rs.100 which was a little old note. He refused to listen. And asked the driver to show me the rs. 50 i supposedly gave him for ticket (Instead of the actual rs.100). Driver showed me some old rs. 50 note.in fact i never even had that note.

Why would a conductor give money to driver in the middle of travel (Other than to create some sort of dubious and fake evidence)? Isn't it clear both are involved in stealing something from some helpless travellers.

After all, i can't really be expected to fight with them..

I suspect both these are stealing from travellers this way...

Ask him how much extra he and driver are making this way at the end of each day.



Ajit
Was this information helpful?
No (0)
Yes (0)
Jan 29, 2020
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Complaint registered with docket no. BMTCC10240879, to concerned depot for needful action
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2853
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information