Bangalore Metropolitan Transport Corporation [BMTC] — volvo bus "ka01 fa-1926" bus lady conductor harsh response

Address:

BMTC Hebbala Depot, Bangalore, Karnataka

While i travelled in above mentioned bus number "ka01 fa-1926" in route 500d from hebbala to tin factory on 12 feb 2020, i purchased a ticket but conductor did not have change to return and i was fine to get it while i get off. But the lady conductor started using abusive kannada words and kept on talking while i was trying to tell her it is fine to return change at end of my trip.

Her behaviour was same with my co-travellers.
Please take action on letting her know how to behave with commuters, especially being a volvo bus staff.

Hope your team will take necessary actions. Thanks.