Bangalore Metropolitan Transport Corporation [BMTC] — Weekly pass issue

Address:

Doddaballapur

I have got weekly pass at Yelahanka bus stand pass counter on[protected] as pass issuer punched the pass by issued date to validity date but when I board in bus conductor refuse the pass for because pass is punched invalidly as per conductor. Now whose mistake is this? I got a pass for RS.300/- and not able to travel who's responsible for punching the pass correctly. Please find the pic attached. And please let me know what to do. thanks