Bangalore Metropolitan Transport Corporation [BMTC] — Wrong Bus Pass issued on the bus by the conductor

Address:

Bangalore Karnataka India

Dear Sir / Madam,
I want to register a complaint on BMTC Bangalore Metropolitan Transport Corporation regarding wrong bus pass issued on the bus... The conductor on the bus has given a bus pass for male... to me... My ID Card and all were verified by him as female but he has issued A one day bus pass for male... The conductor refused to issue me a new bus pass and has asked me to pay 70 Rs.. for the wrong bus pass he has issued also, he wants another 70 rs to be given in order to get a new bus pass with corrected information.. This bus pass given by him is not useful to me on any basis and he has refused to refund the amount..

I request you to refund my amount paid for the bus pass back as soon as possible as the bus pass issued by him is useless on the bus wherever i travel for the day.

Thanking You,

Regards
Ranjani G