Bangalore University — Marks card not yet Received till today

My name is sumeet Bhardwaj, student of Bangalore University, under Correspondence scheme. I have enrolled for B.com course in the year 2012. I have completed and passed all the exams successfully. I have received marks card for 1st year & 3rd year till today. But I have not received marks card for B.com 2nd year till today. My marks card has not arrived at college . My college staff, asked me to visit BU campus for the said problem. Also, I called the University phone numbers, but none of the University staff picked my phone calls. University phone numbers are of no use for students & nobody is picking our calls . Bangalore University is a worst University in India. University is irresponsible institution for studies & students.