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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Apr 7, 2026
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 100

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N
N.Rajendrra
from Bengaluru, Karnataka
Sep 21, 2019
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Address: 13, 4th cross, Junnasandra, Carmelram post, Bangalore 560035, Bangalore, Karnataka, 560035

Sir/madam

The water supply line for cauvery water was completed, several months ago, in the roads of junnasandra village, opposite wipro corporate office on sarjapur road.

And later they started excavating and laying the sewage pipes and on 4th cross and other roads they stopped the work after laying about fifty feet and after a month they even removed the pipes which were lying they, with out doing any work.

We request, to look in to this issue and find out the reason and get the pipe laying work completed at the earliest.
Thank you
There is Sewage block and overflow for past 3 days at 1st Cross, SBM Colony, Brindavan Nagar, Mathikere, Bangalore -560054.
Kindly look into it asap.
Date of Incident - 15/Sep/19
Client Number- [protected]
Name - Ayub Ahmed K S
Full Description - The complete sewage line is blocked and over flowing.
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    Address: Cross # 16, Sagayapuram, Besides Davis Road,, 560005

    Dear, we the residents of cross # 16, sagayapuram, p. O - fraser town, bsa-tanneries road, bangalore-5. Are not receiving water supply from bwssb to our entire area since past ten days. Already gave formal complaint to local bwssb off. But not got any response from them at all. So kindly help us by getting our regular water supply restored same like before to end this problem. Fm. N. P. S. Khan - m #[protected]...
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    vkperaiah
    from Bengaluru, Karnataka
    Sep 19, 2019
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    Address: No. 88 & 89, Dharma Raja Koil Street, Shivaji Nagar, near Methodist School, 560001

    For last 3 -4 years frequently sewage gets blocked, overflow of the sewage contaminating neighborhood water sump.

    Each time sewage is cleared by private agency by paying huge amount. Our complaints are forwarded to private agency, they in turn clear the mess which is a temporary solution.

    I request the concerned engineer and their team to inspect the manhole and do the needful.
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      C
      cshekhar1
      from Bengaluru, Karnataka
      Sep 19, 2019
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      Address: K R PURAM, 560036

      We are constructing a house in k r puram, since dec 2017, bwssb is charging rs.1850/- per month, even we are using 1000 ltrs of water.
      When i enquired they said, we have converveted your connection as a non domestic, so we are charging borewell charges rs.1000/- and rest is water charges and seawage charges. It is too hight, it is like looting the people.
      It is a individual house, not a appartment or office.
      Sep 19, 2019
      Updated by cshekhar1
      it has to charge as regular Rs.100/- per month
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        P
        puneeth
        from Bengaluru, Karnataka
        Sep 18, 2019
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        Address: Near Chamrajpet Hanuman Medical, 560018

        From more than 2 weeks we see a big pothhole near hanuman medical chamrajpet main road area it need to be fixed. Yesterday one of the child leg fall in this pothhole and got hurt and we see none of the municipal corporation have checked the place yet. This pothhole can even cause hazards while driving two wheeler or four wheeler near this place. This need to carefully filled up. Immediate action is needed
        Sep 20, 2019
        Updated by puneeth
        No action taken yet. I know the government department don't wanna work until they get some money or call from highest authority to fix the problem.
        Sep 24, 2019
        Updated by puneeth
        Why my complaint is not be addressed??
        Sep 24, 2019
        Updated by puneeth
        Why my complaint is not be addressed??
        Oct 12, 2019
        Updated by puneeth
        Any action?
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          N
          naveen2179
          from Delhi, Delhi
          Sep 17, 2019
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          Address: #26,1st cross, parvathinagar laggere mainroad, 560058

          Dear sir/madam,

          I would like to inform you, as i had paid the water bill amount of rs 2860 through online on 9th of september 2019.
          The amount has been debited from my account on same day however the paid amount hasn't been reflected/ updated in the water bill.

          Please find the below payment details

          Rr number : nw355366
          Bbps reference number : bd01caam3k1v
          Bbps biller id : bwssb0000kar01
          Biller reference number : [protected]
          Amount paid : rs 2, 8600:00

          Kindly look into this & fix this issue at the earliest.

          Thanks & regards
          Naveen
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            L
            Lparida
            from Mumbai, Maharashtra
            Sep 17, 2019
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            Address: Bangalore, Karnataka, 560037

            Dear sir/madam, i am lalatendu parida. Rr no - e-223297. Due date was 10th september. Actually i have paid bwssb bill of amount 4511 on 4th september through online. Amount is debited from my account and transaction was successful. But still it's showing due and not reflecting in my bwssb account. Cust ref. No.[protected]. I also contacted to my bank they confirmed me amount has been successfully credited to bwssb. Pls do the needful as soon as possible. Thanks & regards,. Lalatendu parida.
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              S
              Sriram Phani
              from Bengaluru, Karnataka
              Sep 17, 2019
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              Address: 560102

              Few people in our area has been supplying water from its borewell to water tankers. I believe this commercial utilization of a residential borewell is against the law. The house has conspicuously placed pipes for easy tanker filling. The owner of the building has been providing water to as many as 10+ tankers every day. This is causing rapid depletion of the groundwater level in the region.
              Similarly there are around 2-3 bore wells in this area.
              Address:- 1stc main, dr rajkumar road, agara village, bangalore-560102 (Corner of the road)
              Land
              There is no drinking water supply since a week properly...please do the justice to solve o this problem and kindly seek us help
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                G
                Goldi Agrawal
                from Bengaluru, Karnataka
                Sep 16, 2019
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                Address: Innovative Oak Garden, Bhognahalli, 560103

                Our apartment borewell is running out of water due to which we are ordering tanker from outside. But just in front of our apartment, next to burial ground near panathur lake, borewell is done where tanker come in line and collect water to deliver to other place. Where we are suffering from water issues, they are collecting water from our own area and delivering to us.
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                  K
                  kumar143413
                  from Hyderabad, Telangana
                  Sep 15, 2019
                  Resolved
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                  Resolved

                  Address: #237,Ammajji Nilaya,3 rd cross,rajagopalnagar560058, Bangalore, Karnataka, 560058

                  To
                  Public relation officer,
                  Bwssb,

                  [protected]@bwssb.org
                  [protected]@bwssb.org

                  Sir,

                  This is to bring to your kind notice that bwssb gave a connection in the name of sailaja (Ouner name is gowda) door number #237, ammaji nilaya, 3 rd cross cross, rajgopal nagar-560096.

                  Owner phone number — [protected]

                  He took a additional pipeline from the main water line from the street itself to his house while construction. He is having 2 buildings, total 17-houses in the uilding.

                  He didn't paid water bill, so they disconnected, but he is collecting money from tenents. Normal connections now not in use, but by illegal connection which no one knows directly water will come to sump. He wont pay any amount from 6 months for legal connction. But through illegal connection he is getting water. So we are not getting water in our street. Due to this we are unable to get enough water in our house. Request you to investigate this water theft/illegal connection and take needful action, as per your procedures.

                  We already raised a complaint to local police station and cnsumer forum.

                  Please take a necessary action.

                  Regards
                  Basha
                  Oct 20, 2019
                  Complaint marked as Resolved 
                  bangalore water supply persons taken bribe, not yet resolved
                  Sep 15, 2019
                  Updated by kumar143413
                  To
                  Public relation officer,
                  Bwssb,

                  [protected]@bwssb.org
                  [protected]@bwssb.org

                  Sir,

                  This is to bring to your kind notice that bwssb gave a connection in the name of Sailaja(ouner name is GOWDA) Door Number #237, Ammaji Nilaya, 3 rd cross cross, Rajgopal Nagar-560096.

                  Owner Phone Number -- [protected]

                  He took a additional pipeline from the main water line from the street itself to his house while construction.He is having 2 Buildings, Total 17-Houses in the uilding.

                  He didn't paid Water Bill, so they Disconnected, but he is collecting money from tenents.Normal connections now not in use, but by illegal connection which no one knows directly water will come to sump.he wont pay any amount from 6 months for legal connction.but through illegal connection he is getting water.so we are not getting water in our street.Due to this we are unable to get enough water in our house.Request you to investigate this water theft/illegal connection and take needful action, as per your procedures.

                  We already raised a complaint to local police station and cnsumer forum.

                  Please take a necessary action.

                  Regards
                  mohammed basha
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                    N
                    navneth
                    from Bengaluru, Karnataka
                    Sep 13, 2019
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                    Address: 11th Cross Rd, Karamchand Layout, St Thomas Town, Lingarajapuram, Bengaluru, Karnataka 560084, 560084

                    Few houses has been supplying water from its borewell to water tankers for commercial distribution. I believe this commercial utilization of a residential borewell is against the law. The house has conspicuously placed pipes for easy tanker filling. The owner of the building has been providing water to as many as 20 - 30 tankers every day also traffic jams because of water tankers. This is causing rapid depletion of the groundwater level in the region.
                    Similarly there are around 3 bore wells in this area. I also doubt if they pay income tax for their earning.
                    Address:-11th Cross Rd, Karamchand Layout, St Thomas Town, Lingarajapuram, Bengaluru, Karnataka 560084 ( Opposite Regency Corner Apartment)
                    Land mark near SLV Xerox
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                      S
                      Savitha Javali
                      from Hosur, Tamil Nadu
                      Sep 10, 2019
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                      Address: 560061

                      There is leakage of drain water in 2nd main, 3rd cross, ags layout main road which is the bus route for the area. This drain pipe is nowhere connected. 2 days back, there was sewage line layed on the other side of road to solve problem near payal medicals. Post this, this drain leakage has started and its leaking very badly on the road and stinking badly. Plz check asap
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                        S
                        Siddalinga Praveen
                        from Mumbai, Maharashtra
                        Sep 10, 2019
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                        Address: 2 cross,Grace town,hennur main road,blore-43, 560043

                        We are residents of 2cross, grace town, hennur main road, bangalore-43... From last one week we are getting kaveri water contaminated with filth and drain water with foul smell... The water has become unfit for drinking or even for any other domestic use.. So all the residents are finding difficulties in our daily life..
                        So kindly check the damage and repair for water lines at the earliest...
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                          Vanishree Rao
                          from Mumbai, Maharashtra
                          Sep 10, 2019
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                          Address: 6th Cross KR Layout, JP Nagar 6th phase, 560078

                          I see that water meter is running even when the storage is full and there is no water flowing in. The days cauvery water comes meter keeps running for the whole day which results in high water consumption bill. I have checked the water tank full and did not turn on the motor to make sure tank remains full when cauvery water comes. Please check and sort it out at the earliest.
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                            R
                            rajmohan raman
                            from Chennai, Tamil Nadu
                            Sep 7, 2019
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                            I have made payment online (Razorpay) for amount of 299/- on 3rd july for rr#e-108240 which was successful. However the amount showed up as arrears in my next bill.
                            As i was out of station i went ahead with payment with arrears to avoid disconnection.
                            Now the bank is asking email from merchant (Bwssb) for refunding amount.
                            Bank and merchant are making me run from pillar to post for this issue resolution.
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                              Sachin965
                              from Mumbai, Maharashtra
                              Sep 6, 2019
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                              I have lodged a complaint its no is bwssb[protected]. They came and cleaned the manhole but there is a damage in main drainage pipe that has to be fixed, due to these waste water is leaking in and around pipe, creating lots of problem. It frequently gets blocked and waste water leaks. People are facing lots of problem due to these. Its leaking into our water tank also. So request to look into these as earliest as possible.
                              Sep 12, 2019
                              Updated by Sachin965
                              Problem still there and I have again lodged complaint its no BWSSB[protected]

                              Bill paid through online but still reflecting in the current month bill .

                              RR NO N-313654
                              Amount paid 119.00 through google pay on 1st september 2019.
                              Hello sir/madam... water is leaking from past 2 week... Too much water has been wasted. I request u to take any action urgently please
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                                Veena13
                                from Bengaluru, Karnataka
                                Sep 5, 2019
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                                Address: 3rd cross, hoody layout, amruthahalli 560092, 560092

                                A building which is converted as college by name 's s college of pharmacy' and boys hostel in residential area of amruthahalli, hoody layout, is letting out toilet waste into open drainage. It is smelling bad and not able to stay in neighbouring houses. Upon continuous request to the building owner, no action is taken. Please take neccessary action.
                                Waste water chamber is blocked with mud, waste water and rain water is staying afloat because of the blockage. Water from kitchen sink and cloth washing water is not going to chamber
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                                  Ashwin2711
                                  from Bengaluru, Karnataka
                                  Sep 4, 2019
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                                  Address: 560047

                                  I stay at 8th cross r a road and there is no water supply from the municipality. We have been getting supply from tankers but now its too much to bear for us. When we asked why he is not supplying water then they ask for money. His name is dilip and he doesnt even bother to answer our calls. They say that the counsellor has taken the key for the lock that supplies water to us. This is has been a long time issue and we have been complaining but there is no solution to this.
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                                    VIMAL DINAKAR
                                    from Bengaluru, Karnataka
                                    Sep 4, 2019
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                                    Address: #59, 4th cross, BSK 1st Stage, Bangalore 560050, Bangalore, Karnataka, 560050

                                    From past few days in our residence the drinking water coming from corporation line is getting mixed with drainage water, and it is very difficult to use for drinking and cooking purpose, we are residing at askohnagar, banashankari 1st stage, bangalore 560050., and it is not safe for drinking water usage and cooking also, and my elder person got loose motion repeatedly and his health getting affected.

                                    Kindly solve the issue at priority.
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                                      Babut53317216
                                      from Mumbai, Maharashtra
                                      Sep 3, 2019
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                                      Address: ASHWATH KATTE MAIN ROAD, 2ND CROSS, K.B NAGAR MYSORE ROAD BANGALORE 560026, CHAMRAJPET LIMIT, Bangalore, Karnataka, 566026

                                      Dear sir/madam we are facing last one month of water issue regarding this already informed local office but problem is not resolved i hope it will be clear on your hand so pls help on this public also i would like to inform water wall is damaged water is highly wasting same location your reference i am attaching video and some people using motor for cauvery water below is our location

                                      Ashwath katte main road, 2nd cross, k. B nagar mysore road
                                      Bangalore 560026, chamrajpet limit
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