Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

Dear Sir/Madam,

I am the resident of 106, 3rd Main KGE Layout, New Bel Road, Bengaluru 560094.

Each month I am trying to pay monthly bill online. Unfortunately it is getting rejected afterwards. This is not possible for a customer to know since it is not getting rejected immediately after making the payment but later.

Now I see that penalties have accumulated over the last four months for non-payment. Although I am an old lady, I eventually had to visit physically the BWSSB office located near New BEL Road this morning and was told that there are some issues with the online payment of water bill. I cleared all my dues.

Transaction details are given in the attached photo.

Jaladarshini Mini Bengaluru water bill MJD[protected]

I would like to know why we are being penalized for a technical problem of the BWSSB? I also found out that there is no ECS facility. I am being a senior citizen lady, this is harassment only.

Please address the issue and take corrective action.

Thanking you,

Ms. Swati Chatterjee

Ref: RR No. N[protected]
I am staying in MSR Nagar, 4th Main Rd, Bangalore 560058
In our area the water supply is every alternative days, but since last 1 month the water supply to our road is irregular & having very low pressure.We have complaint to the valve man but does not respond properly. Also we have registered our complaint in the complaint book maintained in our area bwssb office. Because of this we have to purchase from outside.

So kindly look into this & ensure proper supply of water.

Bhuvaneshwari Nagar 9th cross Dasarahalli main road near Reliance fresh there is a overlooking the savage line please clear the line as soon as possible.

The original present reading of the meter is 141000 but in the bill it is wrongly mentioned as 147000 (Bill No: N-238018). Hence request you to kindly notify the concerned billing person & update the water bill for current month

RR E 518942 cn 52081
there is no borewell but sc for borewell being charged and collected. Corrections not done.
Excess charges collected be adjusted or refunded immediately.
The website not functioning properly

We are an apartment of 3 blocks A, B, and C and have 3 Cauvery lines with meters in each block. Last month (Dec'22) we did not receive any bill and when required with the BWSSB office we were told to pay as per last month's(Nov;22) bill the same amount as our meter is stopped and needs a new meter to be installed. This month we received bills for all the 3 blocks with mentioned "Meter Stopped" and the billing person is demanding INR22500 per meter change. And also offering the same without the bill at INR15000 for each meter. We would like to understand why our meters are stopped suddenly and then why BWSSB is asking us to pay for a new meter when we have paid all the fees and deposits. Sub Division E12 and RR No E354494/KDP E354495/KDP and E354496/KDP

Since last one week, there is accumulation of sewerage behind our house posing potential serious health issues and horrible smell.
Kindly inspect and arrest the problem on emergency

Hi
There is no water supply in my house for more than 4 days, so kindly resolve this issue as soon as possible

Bill Number : C[protected]

Thank you

No water supply from past 5 days my RR no is C[protected]

Neighbor's Sewage pipe connection to chamber broken and overflowing on road. Informed Neighbor (Apartment Owner) repeated times, but, no action taken. Apartment owner say's that it is not his pipe connection even after proving with water flow test. Please sort/ rectify this issue for us. Apartment owner- Zenith Apartments, 49, 3rd Cross, Meghenapalya, Chellekere Extension, Horamavu Post - 560113, Bangaluru, KA. Phone - [protected] / [protected]....

Dear Madam /Sir's,

I paid the BWSSB bill (Rs.5995/-) on September 21, 2022 through Kotak Bank Bill payment portal, but the amount was not credited to the account and again in the next bill the amount was shown as arrears. Again on December 8, 2022 I paid Rs.8, 644 through phone banking.

I requested the bank to credit Rs.5995 paid on September 21, 2022 but got the response (Please see the e-mail below) from bank that the amount has been settled at BWSSB account.

Kindly credit the proceed to my account E-162297 and oblige.

Thank you and best regards
Afrose Khan

Dear Customer,

This is to inform you that your reference type has been rejected:

Reference Number

: Ref#1-[protected]

Customer Name

: L AFROSE KHAN

reference type

: Dispute regarding online transaction through Net Banking

Date of Request and Time

: 19-Dec-2022 09:02:58 PM

Your dispute regarding the online transaction has been rejected as the amount is settled in the merchants account.

For any queries in this regard, please contact our 24X7 Customer Contact Centre at [protected] (local call charges apply), (For security reasons & seamless experience, kindly call only from your registered Mobile Number and validate with Phone Banking Pin or Debit Card/Credit Card Pin on the Interactive Voice Response (IVR)) or visit any of our branch.

"In case you are not satisfied with our handling of your request(s), you may approach our Grievance Redressal Desk. The details of the same are available on https://www.kotak.com/en/customer-service/grievance-redressal/banking-service.ht...⇄ .”

Thanking you and assuring you of our best services at all times.

Best Regards,

Kotak Mahindra Bank Ltd.

The water man in our area Is take money from people's and Leaving water to people's we don't give him brive to him so from 5 days No water he have left we are facing lots of issues Kadougodi Park road 2 nd cross this is our address we report to Ravi the Area Coordinator for water no use We Seek help with goverment now plz do help

I have submitted a written letter to N12 Subdivision RT Nagar to correct my borewell charges on 23rd Nov, 2022. The charges were applied when there were two combined houses and then the half property was sold. Hence, after that we do not have any sump and not using the borewell water. We requested the team to get this correct long back. However, they didn't do anything. Later I had to give written letter to inspect and make changes. Till now we don't see anyone visiting the place or making any corrections. I have been paying this fees from almost an year now. Please get this corrected.

The septic pits on the road in front of our apartment is full to the Brim.
Due to this sewage waste is returning backwards into our apartment septic tanks and entering the flats. This is causing hardships and a big health hazard . Urgent action need to be taken to clear the blockage .

The septic pits on the road in front of our apartment is full to the Brim.
Due to this sewage waste is returning backwards into our apartment septic tanks and entering the flats. This is causing hardships and a big health hazard . Urgent action need to be taken to clear the blockage .

Hello Sir/Madam,

I have not received the water bill uploaded for the month of Dec 2022 for RR number S-300519. Because of this i am unable to make the payment for this month. Could you please upload the bill for this month and enable me to make the payment.

I stay at Maruthi nagar, 4th Main, 3rd cross. In our area, water supply is supposed to be on sundays and thursdays, but since past many days, water supply in our area is irregular, having very low pressure, hence water quantity is inadequate and we are forced to pay high amount and buy from outside. the engineer and valveman avoid phone calls or do not respond properly. please look into this and ensure proper supply of water.

Dear Sir/ Madam

As I'm requesting u to change our WATER man MR Chandrappa & Maarappa Remove Them And Oppoint MR Kanthraj Because we r Faceing lot of Issue from them they r nt mainting Proper timings and they r Public Both of them Nt leaving Water Properly every Week and they r saying there is no Water Supply And they R saying Water line Problem every time with out leaving Water to our Area
PREVIOUS Kanthraj was doing his job was good there is no issues any time Kindly Oppoint him to our Area And do needful To us DONT review My Name and No to Any AE r Bill Collector And For Both Of Them Because They will come And argue With us Because They r Collecting Amount from every One And they r taking equal Shares frm AE TO water Man They supplying a Water To Only Apartment And from AE TO water Man They r taking commission From Apartment every time Not For Area Area is paying Bill as well bt both r nt supplying water kindly Do need ful to us ASAP...!
If Not Solved I'll Post In Every social Media 100%

Area
Om Shakthi Temple Sanjay Nagar MARATHAHALLI Bangalore 560037

Dear Sir/ Madam

As I'm requesting u to change our WATER man MR Chandrappa & Maarappa Remove Them And Oppoint MR Kanthraj Because we r Faceing lot of Issue from them they r nt mainting Proper timings and they r Public Both of them Nt leaving Water Properly every Week and they r saying there is no Water Supply And they R saying Water line Problem every time with out leaving Water to our Area
PREVIOUS Kanthraj was doing his job was good there is no issues any time Kindly Oppoint him to our Area And do needful To us DONT review My Name and No to Any AE r Bill Collector And For Both Of Them Because They will come And argue With us Because They r Collecting Amount from every One And they r taking equal Shares frm AE TO water Man They supplying a Water To Only Apartment And from AE TO water Man They r taking commission From Apartment every time Not For Area Area is paying Bill as well bt both r nt supplying water kindly Do need ful to us ASAP...!

Area
Om Shakthi Temple Sanjay Nagar MARATHAHALLI Bangalore 560037

In adequate and irregular water supply. Could not find proper officials to lodge a complaint. Water was supplied 12 days before. Please look into the issue and solve the probem