Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

RR NO: N-231193
Dated: 07.11.2018
NO BORWELL/WELL IN THE Partial RESIDENTIAL BUILDING but LEVIED SC ON BOREWELL IN October- November BILL REQUEST TO REVERT BACK THE BILL AND ENSURE SUCH LEVY WILL NOT LEVIED IN FUTURE BILLS.

Earlier the previous bills were Domestic Charges and now it is considered as Partial Non-Domestic Charges as a New Saloon in open in one of the shops of residential building. I am ready to take Partial ND but I am not agree to take the charges of SC Borewell as there is not Borewey in my building.

Please note a small pit is maintained to remove the strome water drain from the basement of the building.

#50/1, 2nd Main Rd, 2nd Cross, Near AK Ashram, Mattadahalli, RT Nagar Post, Bangalore 560032

Hello team,

My name is shakthi and i am dwell at peenya 3rd phase kaveri nagar and there has always been issues regarding water supply in this area and the person in charge for water supply mr ravi kumar for our area is one insane person who does how n what talk when questioned.

Kindly request you to take strict action and have a solution or i want this issue to be escalated

Hi, we reside in 14 cross, ananda puram... Near omshakthi temple.. It is very near to j. B. Nagar bustop...

The person who opens that volve to supply water will not open it fully... Or he will not leave water only... Even during festivals...

We are not rich ppl to take mineral water regularly... And for other purpose we are forced to take water for 800 rs... N it comes for not even a week... So pls do the needful

No.64, shivasadan, sugama layout, begur hobli, nyanappanahalli village, begur hobli, corporator mr murali

Inspite of repeated request drainage water is entering in to our house from backside road i. E iind main sugama layout, nyanappanahalli village, and drainage water is entering into our compound wall to the drinking water sump when v asked backside house owner she told it is bwssb problem they have not done drainage work properly v made a complaint but not attended so v r getting drainage water leakage from backside house because of the drainage problem please send the concerned person to get the work done and help us in this regard.
This area incharge is mr murali corporator, v r paying house tax at hulimavu

I am a resident of channasandra, kadugodi post, ward no.83, mahadevapura sub-division. A main water pipe line passing underground under the asphalt road in front of government school has broken down due to heavy vehicle movement since more than a month ago.

No one has turned up to repair the pipeline and as a result there is a huge water loss every alternate day when water is left for residents opposite to government school area.

The sewerage pipe is blocked and dirt is spread on to the road. We checked the drain in the building and found that block is there in the main line connected to the bwssb pit. 3days over. Complaint lodged in btm layout bwssb office but no response. Please resolve the issue immediately.
Address: no.27, 5th cross, 35th main road, near central silk board, 2nd stage, btm layout, bangalore

Hi,

I am rajeswari and my bwssb consumer id are 80660 and 80882. For the last few months my water bills are significantly high compared to other houses in my neighborhood. However, our daily consumption of water remains the same.

Kindly request you to please inspect the meters for any malfunction as they are reflecting significantly high consumption of water.

Please attend to this complaint at the earliest.

Thanks and regards,
Rajeswari

Hi all, at benniganahalli, kr puram, opposite to gopalan mall, 20 litre water filter plant is not operating continuously. Please take necessary actions immediately. People here are affected who is depend on it. Since two days it is closed. Government officials should take necessary actions to make sure the water supply is continuous to serve the society.

This has reference to the water bill raised by the department for the month of august 2018 as recorded on the 16th of september without showing the closing meter reading showing a consumption of 2841000 litres. It appears that the consumption figure has been arbitrarily arrived at, presumably by taking average of previous months. And this month they have given the bill without meter reading.
From the above you can observe that our consumption has been very steady for the whole of 2017 at around 2365000 litres to 2450000 litres, but started to go up substantially from jan 2018 onwards. It was then that we alerted and highlighted the abnormal increase in the water consumption through graphics, notice board display, adda notices, display in the lifts and personal interaction and requested the residents to use water prudently and report all leakages and repairs immediately for remedial action. We also tightened up the water usage in other areas like house - keeping, car wash etc. So that the consumption level is brought back to the 2017 level. We therefore earnestly request you to use the reading on the meter as recorded by your staff for the calculation of our consumption, for the coming months. We are very serious in our efforts to use water optimally and will be continuously monitoring the usage and try to restrict our usage between 2350000 litres and 2450000 litres barring any emergency. We are enclosing a copy of the graphic illustration presented to our residents for your knowledge.
Thanking you for your continued co-operation

We have complained earlier that the drainage is overflowing. Your people have come & still not solved it. It is really unhygienic like this & kindly do something about this. I once again give my address 32, 5th main road jayamahal extension, opposite to bbmp.
This is right front of our residence there is a small hole from where the drainage water is overflowing.

I hv made a payment of rs.1, 061/- on 23.10.2018 in respect of the above rr. The payment was made by debit to my credit card no. Xxxx xxxx xxxx 7209on 23.10.2018. The payment was successful but your server failed at the time of successful. Hence, the amount is not credited to above rr till today. Pls look ino the matter and arrange to credit immediately.

Sewage water is being let out into open storm water drain and sometimes it stagnates and leading to stench and breeding of mosquitoes leading to various diseases. It has to be addressed asap. Bwssb ae has been initimated but they are not interested in solving the issue permanently. We feel ashamed that a layout like hsr is soo horrible in this issue. Wish bwssb responds to citizens grievances

As per the attachment we received the bill of ₹. 2053 for the month of September, and for Aug we received the bill of 1500 lumpsum but normally we were getting the bill not more than 200/month. Kindly check once, whether there is a technical issue in your meter because we are only three girls staying in a room and not wasting the water, so how the bill was so much for Aug-Sept. And also our water meter is connected with electricity meter, and if water bill is high then should impact our electricity bill also, but we received the normal electricity bill as usual.
Kindly look into the matter and help in rectifying and checking the bill, and you can go through the earlier bills. None of our bill was pending before Aug, as we clear up all the dues upto July.

Ref: 29th ccross, ejipura, bengaluru 560047
During the month of july/aug 2018 rerouting of water supply was done and the sewage water with dirty sediments/ mud was mixing due to which the meter is blocked and water supply is almost nil.
Suspect: meter is blocked and/or the mechanism is damaged. Request necessary instructions to replace/ supply new water meter. I may add that the tapping from main line is at termination (Dead end). Action/intimation asap would be appreciated.
Duddi jayaramnaidu harigopal, flight engr. Indian navy (Retd)
Adhar no:[protected]

The sewage is overflowing from 10 days opposite to bbmp jayamahal extension.
People walk in the dirty water to cross roads, multiple complaints have been raised and no action at all since last 2 days.
Request you to resolve the issue as soon as possible.
Make an enquiry or investigate the issue and have a look on to it and please make a way for it.

Hi,

This is kavitha and this is my rr number n-347186 for the bwssb connection.
Every month i used to get a bill of around 200 to 300 rs, but this month suddenly i have a received a bill amount of rupees 21, 690 (Twenty one thousand and six hundred and ninety) which is very huge. And in the water consumption it says 413000 litres of water is used which is false. I'm sure that not even a single litre of water is used because the tap was not even turned on.
Hence i want to raise a complaint against bwssb for the same. How can a bill be so high and we usually get water only for one hour two times a week.
So please check this bill amount asap.
Here is the bill number for reference - n[protected]

Regards,
Kavitha

There is shortage of cauvery water supply in murugeshpalya, thimma reddy layout area for the past 1 week. Most of the day there is no supply. If there is supply then the pressure is very less. We are facing this issue since oct 11, 2018.

Please look into it and help resolve the issue asap.

Regards
Amrit khan
[protected]
No. 18, 2nd main, thimma reddy layout, murugeshpalya, bangalore 560017

Storm water, sewage and sanitary waste from talaghatpura flows into mantri lakeview (Opp coca cola warehouse). During any rains, the storm water brings all the sanitary waste into mantri lakeview without any drainage created or illegally connected to our layout.
Drianage system is not available in this area, but the sewage flow from talaghatpura is connected to our layout without any thinking on sewage and sanitary waste flow going thru' a residential layout!

My bill rr number is nw351818/cmc. And consumer id is 92310 and it is domestic type individual house. Now the problem is when we are generate the bill in online payment like karnataka one, mobikwik, paytm etc. The bill date will be shown for the date of february 2022 amount of 1976/-. Because of this i cannot able to pay the bill in online. What was the issue i cant find that but in all online payments it is showing like that only. So plz find the problem and resolve the problem as soon as possible. Because of this i have to go to the billing counter for that i have to take off from the duty plz do the needful and resolve the problem as soon as possible.

Thank you

Dear sir here drainage leakage last twenty days.. I am already raising the complaint but still no one will become i don't know why you people doing like this what you people working or not here we want to sort out the should today only because we cant wait some other times because it's coming a rain all drainage water come in our house it is a 2nd b cross ktg college road hegganahalli srighanda nagar bangalore near old ganesh tempel and one more thing ls there my people was stalling somebody came ur bwssd people de are asking some money okay boss we are ready to pay please come and sort out the issues plz plz