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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 128

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M
Malathi A
from Bengaluru, Karnataka
Jul 30, 2018
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Address: 560075

Respected sir/ madam,

We stay at the address no. 115, hanumanagar, new thippasandra post, bangalore 560075. From past one month we don't even get 5 litres of water supplied, the force of water is very less. We tried speaking with everyone in the local but nobody is helping out. It's only our house which is in end and helpless. Request you to kindly help us.

With warm regards,
Malathi
Hi Team,

There is no water supply in Anepalya 7th cross from last 3 days n this is been noticed that the water should be release every alternative but this is not followed.

Kindly check and do the needful and inform the related person to release the water immediately.

Thanks and Regards,
It has been 4 days and there is no water supply to 3rd cross, SM Road, (opp to viashnavi apartments). Jalahalli West
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    mchopda
    from Belgaum, Karnataka
    Jul 30, 2018
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    Address: 560025

    We are staying at castle street, next to empire hotel. A few days back a machine for laying fibre optic cable was working all night and from the next morning we stopped getting water. They have damaged the water line and the water is continuously wasted on the road. It has been almost a week since we got water. Please look into this matter urgently as water is unnecessarily wasted on the road.
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      G
      girija56
      from Bengaluru, Karnataka
      Jul 30, 2018
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      Address: 560043
      Website: BWSSB

      The piped water supplied to my house at 544 first stage fourth block hbr layout is dirty, foul smelling, urine coloured and not potable. This has been often experienced, especially after rains. I have made oral complaints to the concerned engineers of bwssb, who visited my house and seen the water quality. On friday, i was informed by one of the bwssb staff that the problem was rectified and in his presence the piped water was checked and found ok and i released water to my sump. Today, again dirty, foul smelling urine coloured water was released and this got mixed with good water in the sump, rendering providing of contaminated water. Request for the follow up action:
      Removal of contaminated water from my sump
      Supply of drinking water through tanker and filling of clean water to my sump
      Continue the above arrangement till the problem is diagnosed & rectified permanently.
      +1 photos
      Jul 30, 2018
      Updated by girija56
      The houses in the neighbourhood are also affected. This may cause health hazards and human epidemics.

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        G
        Ganpati Reddy
        from Bengaluru, Karnataka
        Jul 29, 2018
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        Address: Bangalore, Karnataka, 560017

        Dear sir, the main pipe line of sewage is badly leaking on the main road of lbs nagar, bangalore 560017. Kindly fix it asap. This water is mixing with sump water of near by apartments.
        This is causing health effects of the people residing nearby.
        This line got repaired recently once again it got damaged very badly.
        Please attend this as early as possible to save people's health
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          S
          Sneha Madichetti
          from Bengaluru, Karnataka
          Jul 29, 2018
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          Address: 560097

          I stay in vidyaranyapura.in my neighborhood the tenants waste a huge amount of water every single day. They switch on the motor and do not switch off for a very long time. There are also few holes in the tank because of which there is double wastage of water. This is happening from several months. They do not have any responsibility at all. Inspite of telling them repeated times they still don't seem to save water at all. Please take an immediate action.
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            S
            Sudha Durvasula
            from Bengaluru, Karnataka
            Jul 28, 2018
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            Carvery water supply was sanctioned for our layout in 2008 and we paid the required gwasp charges through syndicate bank for our house. Water supply started in 2010 n since then we have been charged for gwasp in our bills till date. For the past 8 years, we have been doing rounds of the bwssb office in our layout n submitting proof documents tens of times. Till date, for the past 8 years), there is no change and the officials simply ask us to pay only the main charges (Water+meter+sanitary) every month. Please help.
            I hava a plot in peenya bangalore, took partial domestic water supply connection in 2008 for industrial use, paid all their notice amount and paying till date regular bills
            Now i was given notice for GBWASP charges of rs 8000, why it has to be paid now
            Please clarify
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              K
              Kmartin
              from Hisar, Haryana
              Jul 27, 2018
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              water meter stolen

              My bwssb water meter was stolen last night. I have been trying to register complaint. Please attend. Location of house area is 560030.
              Please note complaint is not about website but procedure to replace stolen meter as soon as possible.
              Since i cannot display sensitive information, kindly inform immediately how to get in touch with concerned authority
              Kamalini martin...
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              H
              haneef786
              from Bengaluru, Karnataka
              Jul 28, 2018
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              Address: 560045

              Respected sir/madam
              I wanted you to know the problem faced by us and the other people living there . That is the improper drainage system on the road side of nagawara . Many people are suffering from this problem who passes by the road due to rain the water gets stored by the road side and as the day passes since the water doesn't finds space to pass by .. it stands and, mosquitoes all arround which may lead to dangerous deases and a bad smell leaked out there . Since I have my shop beside the road .. I find it very difficult to manage and customers don't turn towards my shop because of the dirty water stored on the road .. for which me and many of the other are undergoing loss . So I request you to look towards this matter ..as soon as possible .. And I'm hoping that you would surely solve this problem o[censored]s .
              Address : Nagawara circle, service road .
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                S
                Shobha Belakerappa
                from Bengaluru, Karnataka
                Jul 26, 2018
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                Address: Bangalore, Karnataka, 560037

                Dear team,

                We have not been getting kaveri water to our house in p. R. Layout, marathahalli. We've been requesting mr. Chandrashekar for past 4 days for water (Paid tanker) and he has not turned up. The regular water supply has very little water left just for few minutes which is barely enough. Please look into this matter and help with a resolution.

                House address:
                No. 82, 6th main, 3rd cross, p. R. Layout, marathahalli p. O., bangalore - 560037.

                Thanks & regards,
                Shobha.
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                  M
                  muthu2109
                  from Bengaluru, Karnataka
                  Jul 25, 2018
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                  cauvery water bill issue

                  Address: 560102

                  This is you to inform that we have wrong amount received from bangalore water supply board and actual meter reading 94900 but water bill have mentioned 949000 and received bill amount also too high 15905. And we have raise the complaint to accountable person but no response. Kindly look into this as priority. Bill due date also 24/07/2018. If we are getting fine amount never pay because since past week we have raise the complaint....
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                  R
                  ramyamvmosale
                  from Bengaluru, Karnataka
                  Jul 25, 2018
                  Resolved
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                  Resolved

                  Address: 560001

                  Good morning..
                  This is to inform you that, water is leaking near government boys hostel near trinity metro station, bangalore from past 1 month and nobody have repaired it till now. Water has stocked in nearby places and has become completely dirty. There are fruit stalls and food stalls near them also. Kindly repair it as soon as possible to avoid water wastage and to keep the place clean.
                  Jul 30, 2018
                  Complaint marked as Resolved 
                  they have repaired the leakage.
                  thank you Bwssb for repairing it.
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                    C
                    Carmel Jayaraj
                    from Bengaluru, Karnataka
                    Jul 24, 2018
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                    Sir, In Lakshmaiah Reddy Road(layout), Kammanahalli / Kacharakanahalli, Bangalore North East area (Kalyan nagar Water supply) we are not getting the regular supply of water. Earlier water would come by 3 or 4 pm. Since two - three weeks we are getting water in the evening and the pressure is also very less. We are getting just[protected] litres of water. Last week we were told that that there is some problem. Sir, we request you to do the needful to ensure regular supply of water
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                      R
                      ramanagurram
                      from Kolkata, West Bengal
                      Jul 23, 2018
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                      Address: 560092

                      This morning, drainage chamber was cleaned at no.1797, c-block, sahakaranagar, bangalore-560 092 (Near krishna dairy). The cover is broken and silt is thrown all over the gate of the house causing lot of foul smell. Early replacement of cover with new one is requested. The drainage chamber cover is being opened quite often, i. E., almost every 10-15 days. As the drainage chamber is right in front of my house, we are finding it very difficult to sit at home because of the foul smell emitting from the broken drainage cover of the chamber (Septic tank cover). I shall be much obliged if you could kindly arrange to replace the broken cover with the new one at the earliest convenience and oblige.

                      Thanking you,
                      Yours faithfully,
                      G. Venkataramana,
                      Income-tax officer (Retd.,)
                      Age: 75 years.
                      Aug 07, 2018
                      Updated by ramanagurram
                      On 23rd July, 2018 I requested BWSSB to replace the broken drainage cover with a new one as the cover is not closed properly (fully damaged and broken ) and lot of foul smell is emitting from the drain which is right in front of the gate of my Residence at No.1797, C-Block, Sahakaranagar, Bangalore-560 092. Till date the cover is not replaced. There is danger of some children stepping on to the broken cover while playing/at night. The smell is very bad and passers by are also feeling bad about it. We are unable to sit at home because of the bad smell. Some insects are also coming out from the drain. Will the authorities concerned please take immediate measures to replace the cover with a new one?

                      Thanking you,
                      Yours faithfully,
                      G. Venkataramana,
                      Income-tax Officer (Retd., )
                      Age: 75 years
                      Mobile No.[protected]
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                        prabhakar. K.S
                        from Noida, Uttar Pradesh
                        Jul 23, 2018
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                        Address: Bangalore, Karnataka, 560 091

                        Prabhakar k s rr no: w-256362

                        One month back i got new connection. But till today i am getting a single drop of water into my new house, situated at no.1499, dr. B. R. Ambedkar road, sri m vishveshwaraiah nagar, 8th block, bangalore-560091..

                        For my neighbours no problem, but for my house water not coming.

                        Please resolve the issue immediately.

                        Prabhakar k. S
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                          R
                          rameshkolanthara
                          from Tadepallegudem, Andhra Pradesh
                          Jul 23, 2018
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                          Address: 560091
                          Website: www.bwssb.org

                          Rr no w[protected], no 35, health layout, annapoorneshwari nagar, bangalore 560091. There has not been cauvery water supply from the past one week to my house.

                          The telephone number:[protected] is continuously busy.

                          The email id to - [protected]@bwssb.org - is not being delivered.

                          Now how else one should reach out to bwssb in such emergency,

                          Is this the premier governmental agency responsible for water supply to the residents of the city?
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                            V
                            VINAYA R
                            from Bengaluru, Karnataka
                            Jul 22, 2018
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                            Address: Bangalore, Karnataka, 560028

                            I resident of #173, 11th cross 3rd block 6th 'a' main, t. R nagar, benguluru-560028.

                            In the above mentioned address we are facing a major problem of sewage block the main pipe line connected to manhole is totally blocked due to this we are facing many issues.
                            Kindly requesting you to clear all the issues regarding the sewage blockge in our residence. As the it very important issue please do it immediately.
                            We should be receiving water on Tuesday, Thursday and Saturday at Kasturi nagar. In specific, I am referring to the road opposite to Shri. Kashi Vishwanatha temple. We have not received water last Thursday and Tuesday.
                            Dear Sir,
                            I don't have borewel in my home .but from the beginning ₹50 extra charges adding for S.C for bore well .I informed once but still it continuing.so please help me to remove this in my bill.
                            Seenappa B R
                            RR no - E-324824
                            Seenappa Billavara Coorg's reply, Jul 18, 2018
                            About water bill
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                              M
                              Mukesh1107
                              from Bengaluru, Karnataka
                              Jul 21, 2018
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                              Address: 560027

                              The road contractor making the rain water drain has broken the water connection to my building and no one from BWSSB is responding, and washing off their hand saying not their job, the contractor even though damaged the pipe is saying work not in his preview
                              I fail to understand who will ultimately do this
                              Address is 227/8, 12th Cross, Wilson Garden, Bangalore
                              Mukesh-[protected]
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                                A
                                ANEESH N
                                Jul 21, 2018
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                                Address: 560076

                                Thank You
                                Your Complaint has been registered

                                Complaint Number: BWSSB[protected]
                                Complaint Category: Sewerage
                                Complaint forwarded to AE KOTHANUR DINNER Service station Mobile number [protected] of AE: Devaraja
                                Your complaint will be resolved soon

                                BWSSB

                                The issue has not been attended too and it still persist .. Please can the authority take the issue and resolve the same .. Thank you
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                                  vbsbalarr nagar
                                  from Bengaluru, Karnataka
                                  Jul 20, 2018
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                                  Address: 560098

                                  This from Rajarajeswari Nagar 4th stage I cross, behind Andhra Bank B'lore. Here the water supplied every 4 days once. Previously the supply was about 8 hrs. This weas not sufficfoyiient and the public were managing. Now the supply is cut short to 3 hrs. that too without any force water is supplied. Cpmaplaint has been to the engineer concerned but no action has been taken so far. Can any concerned authority could take immediate action to resolve this problem. Pl. Help
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                                    E
                                    Edayath
                                    from Kollam, Kerala
                                    Jul 20, 2018
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                                    Address: 560054

                                    I am a resident of Mathikere extn residing at 34/1 11th main 3 rd cross Venkateshwara nilaya. We have a prolonged and unsolved issue of water meter bill excessive charges. We had complained several times and bwwssb officials had advised to change the meter, make a t or u like to avoid air rotating meter. Valve for opening etc. eventhough all these are done there are no changes in bill. When complained to bwwssb they say meter reading is correct based on calculated bill.we have spent enormous money in modification not sure who can help. We have enquired our neighbours they all get a average bill of 300 to 500 but for us always it’s above 1000 how ? Please consider our complaint and help, also bwwssb officials are very rude and abusive.
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