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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 139

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L
Latha Mariappan
from Bengaluru, Karnataka
Nov 29, 2017
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Address: 560015

It has become horrible that for the past one month, the person is not leaving water stating the reason that motor has got repaired. He is not taking any action for the motor. Following which the supplier has not supplied water for the one month. It has been a very hard situation. Please help us to get this issue resolved. Other adjacent areas are getting water. Only my locality, 17th main, kg halli, abbigere main road, jallahalli west, bangalore 15 no cmc water, motor repair. Kindly take necessary action. It is very hard to live.. Thanks m latha [protected]
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    Veda Raov
    from Mumbai, Maharashtra
    Nov 29, 2017
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    Address: Bangalore, Karnataka, 560098
    Website: BWSSB

    Dear concern

    Date of incident - 26-nov-17

    Location # 1534 banashankari 6th stage 3rd block bangalore 98ea

    Phone no - [protected]

    Complaint details - we are resident of house of 1534, from past few days there is drainage overflow which is happening. We request you someone to get back to us and get it cleaned. Appreciate quick response from concerned team

    Regards
    Arun
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      P
      Preethi Premkumar
      from Bengaluru, Karnataka
      Nov 28, 2017
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      Address: 560037
      Website: bwssb.gov.in

      Billno - e[protected].
      Meter reading date - 06/11/2017
      Present reading 579000
      Previous reading 542000

      The data mentioned above is listed in the current bill. I have checked the meter reading this morning and it is 505847.3.

      The current month billing amount is a whopping 923 rs. Please check this account and backdate payment as per meter reading. We have already overpaid.

      Also, we need to understand why this discrepancy occurred and has been the case for months! Need a response asap.
      RR No. E-308455 paid Rs. 175/- for the month of Sept-17 through online on 27.10.2017 from the SB A/c No [protected] www.zaakpay.com but the bill for the month of Oct-2017 is due for Rs. 394/- please check it SInce I have to pay the bill for the month of Oct-2017 Kindly check it and msg [protected] or meena.[protected]@gmail.com kindly do the needful
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        P
        Pramodraj.n
        from Gurgaon, Haryana
        Nov 25, 2017
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        Address: No32 545 26th main j
        Website: [email protected]

        Respected sir and hod of bwssb
        My name is pramod. N am the owner of this property no32 26th main jai marathi nagara nandhini layout bangaluru 96
        The old bwssb bill is comming in mahadevama name she sold this property to me but from lost month bwssb bill is coming in sharavana name. This sharavana is doing litigation in my property he is telling this property is mine and i have registered this property like that so i have filed original sute in court in september os 6322 2017 so this property in city civil court bangaluru and os number is 6322 2017 then how did you change the bwssb bill from mahadevama name to sharavana name. Even this property is under city civil court. And old bill address is no545 jai maruthi nagara but in sharavana document no 545 is not there and mahadevama bwssb bill address and sharavana document address is totally different and totally not matching address so pls am requesting you to pls stop the sharavana bwssb bill. And send bwssb bill is in previous owner name of mahadevama 545 jai maruthi nagara nandhini layout bangaluru 96 thank you sir.
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          S
          satishpeter
          Nov 27, 2017
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          Address: Bangalore, Karnataka, 560036

          Dear sir, i had given the details of my house with the photo of the completed house with the file at bwssb ofice in iti, they had lost my filer and i had to once again do the same process and the total time now is being 1 year, the are still applying bills as partial domestic and do know why they are not converting to domestic, even after following up with them they do not show any action.

          The house inspection by the ae had been completed, but still i do not see any action taken by them

          Please let me know the procedure: [protected]@gmail.com
          RRNA no -336644 afsar abdul rehman
          address 38 4th main samadhana nagar kadgundanahalli bangalore-45 i am paid my bill of amount 3645 on 8 nov online throught mobiwk webwide which was successful but still its not added in my water bill so i request you to resolve this issue.transection Id

          reinstate to domestic user - Comment #2930252 - Image #0
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            G
            GK Basrur
            from Bengaluru, Karnataka
            Nov 24, 2017
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            billing errors

            Address: Bangalore, Karnataka, 560050
            Website: bwssb.gov.in/user

            I have paid bill for last month and bill says arrears and i am not getting any help from customer care, and even i have written mail to below mail id but no response, billing data is not at all properly maintained in bwssb is what i feel

            I have attached the bill and the payment i have done.

            Please help to address payment and billing error with bwssb...
            +2 photos
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            N
            Negar786
            from Bengaluru, Karnataka
            Nov 22, 2017
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            about meter reading

            Address: 560001

            The water meter reader was putting the reading as commercial for 3 months although construction was done and we staying here and he too seeing everytime that there are no shops in this building. We paid 3times more due to his negligence and he told he will change it to residential and took all the required documents last month and promised he will do it within 2 days but till today he did not and for this month he did not even give us the...
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            uday31
            from Bengaluru, Karnataka
            Nov 21, 2017
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            Address: Bangalore, Karnataka, 560037
            Website: bwssb.gov.in

            My house already is having rain water harvesting facility, and i have submitted the rain water harvesting details at the time of new connection, the bwssb unnecessarily started billing for this.

            Please dont ask us come and submit the details once again. Please dont take long time to come and verify at our places. Again this verification may take few months.

            Kindly deduct the extra bill as soon as possible.

            We dont want to loose the amount on monthly basis on unnecessary bills.

            I hope it will resolve soon!
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              T
              TaherB
              from Chennai, Tamil Nadu
              Nov 19, 2017
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              Address: 560011

              Hi,

              I reside in no.66, 4th cross, rajanna layout, rbi extension, byrasandra, jayanagar 3rd block, bangalore - 560011. It is been 6 months since we received adequate water supply. That is released late in the afternoon for only two hours. I have reached out to bwssb office several but the problem is still not resolved. I kindly request you to provide us night time supple with adequate amount.

              Thank you
              Sub Division Name: W-3, Sub Division Phone No[protected],
              Consumer ID: 21678 (Domestic)w-596238/K6-214,
              RR No: [protected];
              G.L. Kumar, 953, 6th cross, Kengeri Satellite Town, Bangalore-560 060
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                V
                Victor Nadar
                from Bengaluru, Karnataka
                Nov 17, 2017
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                Address: 560022

                Dear sirs,

                This is victor from goutham nagar near rmc yard tumkur road bangalore. We have not been reciving water supply for the last twenty days in our localilty. When checked with the local team they keep saying that there is some fault in the line and it needs repair and will be done soon but nothing is happening kindly help is solving this problem and save our homes. My. Mother is to old to move out of home for water. We are regular in paying our bills. Kindly help.
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                  C
                  coolsaint
                  from Bengaluru, Karnataka
                  Nov 11, 2017
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                  Address: Bangalore, Karnataka, 560098

                  This in reference to additional arrears of 500₹ that has been charged to my meter rr number
                  W-533127/ih. I am a law abiding citizen and have paid all my dues till date. I am surprised to see additional charges of ₹500 charged to me without any explanation what’s so over.
                  My property is duly registered and i have been paying all my property taxes up to date.
                  Can the concerned authorities please look into the matter and stop charging law abiding citizens arbitrarily.
                  There is no proper water supply in vijaynagar pipeline. We get only once in a week, there is too much of problem without water. It's become difficult to survive not even bit of water to wash and clean.
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                    J
                    jayanantha
                    from Mumbai, Maharashtra
                    Nov 11, 2017
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                    Address: 560037

                    Sir, cauvery meter no. Se1 e[protected].

                    It has been obeserved that the meter reading shows suspected & billing in execess as we are using very limited cauvery water as we are using bore water which is available in plenty due to incecent rains.

                    Please request you to refund the amount after taking into account the actual meter reading.

                    Thanking you
                    R. Rajendran
                    No.5, 3rdcross, sri meenakshi krupa, manjunatha layout, marathalli
                    Mob:[protected]
                    You can submit the complaint also at https://bwssb.gov.in/lodge/complaint
                    We are facing insufficiency of water as the line man in this area will not leave water properly and when requested he will use vulgar language so kindly help us . This would be a hombble request.
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                      C
                      campus Engineer
                      from Bengaluru, Karnataka
                      Nov 9, 2017
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                      Address: Bangalore, Karnataka, 560044

                      No water in B-112 Rajajinagar Industrial estate pertaining to National Institute of Design for the past 4 months but still receiving bill from BWSSB as if consumption is 1000 lit every month. we have taken up the matter many a times but stilll no action has been taken .kindly look into this problem.Either BWSSB should arrange water immediately or stop billing until water sypply is restored.
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                        D
                        dilli-reddy
                        from Mumbai, Maharashtra
                        Nov 3, 2017
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                        Address: Bangalore Urban, Karnataka, 560045

                        Hi

                        Every week blocked sewerage in service road in between sona tower and bhagini hotel.

                        So many times compliant but people are coming with tankers and load from manual. Another 1 hrs it will get full septic tank over flow on the road.

                        This is very tragedy of living the people in their apartments and house holders.
                        I have complained number-470235.
                        As discussed with rajesh ae of shahakar nagar area.

                        Thanks
                        M. D reddy
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                          avinash venkatesh
                          from Bengaluru, Karnataka
                          Nov 1, 2017
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                          Address: 560015

                          We are facing this problem since the indira canteen open we complained bbmp/bwssb but after a month they are blaming each other, now as there is indira canteen waste food is also coming from a pipe there is seriously very dirty smell is coming hope you resolve this as soon as possible before anyones health is effected due to this issue contact :[protected]
                          +1 photos
                          Ref complaint No.470107 dt. Nov 3 till not solved.
                          Water supply is very low, contacted AE Yeshwanthpur Yesh
                          RR No:N-104223, N-155592, N-145790
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                            N
                            Nandini Aradhya
                            Oct 31, 2017
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                            Address: Bangalore, Karnataka, 560060

                            Hi, i need new water connection for my house. But here in my locality that are directly asking for bribe. I stay in kengeri ward number 159.. The concern person ae is channapaji ([protected]) being a officer he told he does not know what needs to be done and referring us to contractor. He shared ramanji's number ([protected]) who is asking for bribe and telling us we need to pay but there will not be any bills for few payments.

                            I have a call recording for the proof. Ae channapaji threatening us telling we have to pay penalty etc etc for corporation water which is supposed to be free for public and forcing us to process application through contractor's.

                            I just want to know it's there no way we can get new connection without any bribe.
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                              Ramesh.AB
                              from Patrasaer, West Bengal
                              Oct 25, 2017
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                              Address: Bangalore, Karnataka, 560064
                              Website: bwssb.gov.in

                              There is drainage block in 1st cross, telecom layout, jakkur, bangalore 560064 since from 20 days by which it is resulting into bad smell and causing serious health problem.
                              Last week normal machine cleaning done but with in 2 days it got blocked again. I think there is hydrallic machine is required for the cleaning of the chamber/manhole.
                              Its getting blocked again and again, its become huge problem since last year.
                              Kindly the office may look into the matter and solve the problem..
                              So kindly help us sir.
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                                Kumar Tejas
                                from Bengaluru, Karnataka
                                Oct 25, 2017
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                                Address: Bangalore, Karnataka, 560073

                                We get water once in a month that to exactly before the day we get the water bill. And rest of the month we don't get water to ward number no 41 gruhalaxmi layout, peenya subdivision. Earlier we would get water once a week. Now it's gone to once in month. We request the concerned authorities to look in to problem and rectify the same, as we depend on this water. For those who have borewell it doesn't matter but for us it matters.
                                Drainage chamber is blocked in 9main road judicial layout yelahanka bangalore 64
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                                  Jessy Bhanu
                                  from Hubli, Karnataka
                                  Oct 24, 2017
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                                  Sir, door no. 664, 6th cross, hbr layout, 5th block, bangalore 560043 has not closed their sewage chamber. We the neighbours are facing a lot of problem due to it, due to the bad smell from it we are unable to stand in our balcony, and there are a lot of flies and mosquitoes breeding. The owner stays in another state and always says he is helpless. The caretaker of this building never lifts the phone. Inspite of repeated requests, they are not closing it and creating trouble for us. Kindly warn them and get it fixed immediately
                                  Oct 24, 2017
                                  Updated by Jessy Bhanu
                                  Sir, Door No. 664, 6th cross, HBR layout, 5th Block, Bangalore 560043 has not closed their sewage chamber. We the neighbours are facing a lot of problem due to it, due to the bad smell from it we are unable to stand in our balcony, and there are a lot of flies and mosquitoes breeding. The owner stays in another state and always says he is helpless. The caretaker of this building never lifts the phone. Inspite of repeated requests, they are not closing it and creating trouble for us. Kindly warn them and get it fixed immediately
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                                    Praveen_c27
                                    from Bengaluru, Karnataka
                                    Oct 23, 2017
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                                    Address: 560072

                                    Please refer the attached water bill and also the picture of the meter reading.

                                    Reference # 463300
                                    Got a bill saying water consumed was 27000 lts but actual water consumed as on today was 14000 lts. My only concern here is that why should i pay for not consuming water

                                    Today i got a call from this number [protected] and he says the bill is correct according to him and he also said i need to give a letter saying we are using rain water harvesting.

                                    This is really not acceptable as we had installed the rain water harvesting, only after that the meter was fixed by bwssb.

                                    Today the bill reader visited the house and said they need to replace the meter as it was running reversely again this is a complete messup. Why do these people think we are uneducated?
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