Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

II am a resident of panduranganagar sahyadri layout residing at (#79 1st cross sahyadri layout bannergatta road panduranganagar bangalore - 560076) this is to inform you that they ( BWSSB) have dug up the road for laying underground chamber pipeline last month and have damaged few underground water pipes.So i request the concerned authorities to initiate quick necessary and practical action in stopping the drinking water going as waste during the supply days into the gutter/roads.Please do the needful and oblige.

TO
Chief engineer
BWSSB
Bangalore south

FROM
Residents of Ramaih nagar,3rd cross,pipe line road
Kumaraswamy Layout ,Bangalore-560078

sir,

We are facing drinage block in our road from one week,many times we have complained to the authority nobody have taken responciblity to solve this problem. our bath rooms and toilets are blocked...water is flushing inside and outside to the road even tresspassers are also facing problem... so we request you to enquire this and take a suitable action.

Dear Sir/Madam,

We have recieived a bill amount of Rs 4110.00 for our water charges for the month of January which seems absolutely incredible. When we contacted the local authority (BWSSB) for this, we were told to replace the water meter design from the existing design to a U shaped design.This we are willing to do, but is there anyway the bill of 4110.00 be challenged?
We did ask the incharge to consider this bill and reduce teh amount, but they seem very strict about this being paid, however they have given an option to pay in installments, but my concern is there is no way that we could have footed such a huge bill for a month.We are a family of 6 members.
So, kindly help with this regard.

Sarav

Dear Sir/Madam,

We the residents of HBR Layout 5th Block are facing acute water shortage problems since last 4-5 months . Previously, we used to get water every alternate day, i.e. Monday, Wednesday and Friday. But since last 4-5 months, we are getting water, at a very low force, that is totally insufficient even for a 2 members family. Sometimes the water supply is completely stopped and the residents are forced to buy water from private water tankers .Request the concerned authority to look into the matter as soon as possible
.

Thank you.

Dear PRO, This is the continuation of water problem in HBR 3block 3crossKalyanagar. When ever we contact the AE Chelapathy his answer is either remind me in the morning 7'Oclock or will come to the spot. Reminding is on promtly, but visit is yet to happen for the past 1and Half month. We have no feed back. How long will it take ???????????????????????????????.
Regards
Rangaswamy

Sir,
We are residents of Dynasty Layout, Between Lumbini and Manyata Tech Park, Adjscent to Kensri School, We had registered a complaint on the 29th of Dec regarding the drain overflowing into the adjacent site and accumulating there and the complaint No. WAS S1662 but barring the regular followup calls from the call centre or the BWSSB Head office no other effort seems to have been taken.
Kindly look into the matter urgently

Water is only supplied once in 2 days at a very low pressure, and this is only enough to fill less than half our underground sump. This situation prevails on the entire Ashoka Road, St Thomas Town P.O. in the Maruti Seva Nagar Ward No. 59. Letters to our Corporator, Mr Rajendra, MLA Mr. George and BWSSB Engineer, Mr. Gopal Gowda, have produced no result.There are many multi storied apartments on this Road, and all o[censored]s have to rely on commercial water tanker suppliers to meet our daily basic needs.At Rs. 400 per tanker, our monthly average cost comes to 16,000 to 18,000 per month, which we can ill afford.What is most upsettingg is the fact that roads paralell to our road i.e. North Road and Davis Road have water in plentiful supply. Why then are we singled out for such harsh treatment.
Please help us with the concerned authority to resolve this problem at the soonest.Which we are sure you will do.
I say thank you from all the grateful residents of Ashoka Road.
Rasheed Ibrahim
F 01 Olive Apts 25/6 Ashoka Road
Tel 25484546
Mob [protected]

Hi,

We the residents of 5B Main, HRBR 2nd Block,Kalyan Nagar- 560043, are facing water problems from the last 1 year, the supply from BWSSB is very irregular, repeated complaints and requests to the Engineer at the Area's BWSSB ofice have yielded no results.Hence, we are totally dependent on the local private water tankers despite having the BWSSB connections.

We have been trying to put complaints in the daily news papers, but still its of no use. The supply is scheduled for Saturday, Tuesday & Thursday, but still its irregular or sometimes no supply at all.

Everytime we call the office asking for the water supply, they send a small tanker to drop water which drops water to a few houses and vanishes.


Regards,
Ifthekar
5BM, HRBR 2nd Block,
Kalyan Nagar,
Bangalore - 560043

Dear Sir/Madam,

We the residents of HBR Layout 3rd Block are facing acute water shortage problems since February 2010, i.e. as soon as the new counsellor, Mr.Govindaraju, was elected. Previously, we used to get water every alternate day, i.e. Monday, Wednesday and Friday. But after February, we are getting water, at a very low force, only for 20 minutes once in every 2 weeks (which is 40 minutes of water in a month!!). Due to these problems, we are forced to purchase water every week from the local water tanker for Rs.500 per week. After we purchase water from the water tanker, we get water the next day. We suspect that there could be an illegal alliance between the counsellor and the water tanker authorities.

We have approached the counsellor and pleaded to him to supply water in our area. But he has turned a deaf ear to all our concerns. The funniest part is that, HBR Layout 2nd block and 4th block do not have this water shortage problem, but we residents of HBR Layout 3rd block are facing water shortage problems.

All the residents of HBR layout 3rd block have planned to approach TV9 News channel to telecast our problems. But before we do so, I thought it would be better to put a word to you. Please advise on what has to be done in this regard.

Thank you.

Respected Sir,

Subject: Water Crisis

This letter is to inform you regarding the water crisis in our area for the past 1 month.

For the past 1 month we are not getting cauvery water supply properly through BWSSB connection. We have to depend on private water supply agents inspite of having cavery water supply connection.

All the residents in our area are facing problem because of not having proper water supply.

Hence I shall be grateful if your goodselves give me a solution for this problem.

Thanking You,
Jaya

Dear Sir

I am resident of RRMR Extension which is near to KH Road

There are 2 water leakage around my house which are leaking from past 2 months.

The first leakage in empty site which is next to Karnataka Bank in K H road were the leakage is from past 3 months, nor the landlord or any concerned person have taken action against this and the other leakage is 1st cross which is next to Mega towers, the leakage is from big stone slab which on the road..

So i kindly request the concerned person to take necessary action as we are loosing (wasting) precious water which we have suffer in summer time.

It is my humble request to take necessary action and do the needful.

thanks and regards

Prashanth

To BWSSB, We residents of Padma Upadhya Layout, Nagadevanhalli near Bangalore University have been facing problem of drainage overflow and need BWSSB to investigate and get them rectified at the earliest. Earlier complaints were not adhered with simple excuse that residents do not pay property tax. There may be few, but majority of them pay and this is not excuse get rid of the duties. Appreciate your immediate action.

The manhole near the on Ilpay Thope 'A' Street and 'C' Street Junction in Halasuru is overflowing for the past many days.

I have made several calls to various people and complaints to the BWSSB centralised control room Ph.[protected] , Mr. Somashekar (A.E. Halsuru) - [protected], Mr. Prabakaran (A.E.E. Halsuru) - [protected],
Halasuru BWSSB Office Ph.[protected] Mr. Lakshman.

No action has been taken till today. I have been given false promises.

My kitchen is very close to the chamber. I am afraid that diseases like Malaria,Dengue, Chikengunya, Gastro problems and during rain the water gets mixed into the sump.


I request the concerned authorities to take action immediately.


Rajan
[protected]

To,

Chairman,
BWSSB

Respected Sir,

This is Rajesh, There is no proper water provided from last 6 days and following are
our details. We have given complaint to office.This is hapenning more often.My mobile
number is [protected], please call me any time regarding this.I have also registered a
complaint on consumer complaints.Please could some one help us in solving our issue.



Address :- On behalf of all residents of
#430,63 2nd cross, jaimaruthinagar,
Nandinilayout, bangalore -96.
Sub Division Name :- W-2
Consumer ID and type :- 35204 , Domestic
Bill No :- W[protected]
R.R. No. :- 16113 / NL62 - 314
Consumer Name :- H.S. Eshwar

Some of contact details which i have got from internet :-
Sri Kotekar, AEE (O[protected]M) +91 [protected]
Sanath Kumar (O[protected]M) +91 [protected]
Central Compliants [protected]
Water Woes 1916
Revanna Gowda +91 [protected]
Revanna Garuda Inspector +91 [protected]

Thanks and Regards,
Rajesh Gowda
________________________________________________________________________________...⇄
Rajesh BE| CGI Information Systems| Communication Services Business (CSB)| Cyber Park, Electronic City, Bangalore|
| www.cgi.com| [+91][protected]| [+1] [protected] Ext 8012359| Mob :- [protected]| BlackBerry :- [protected]| rajesh.[protected]@cgi.com|

BWSSB arbitrariely handles the water distribution and doesn't attend to leakages in time as was being made to! And it is learnt from the press that their transmission wastage is quite high compred to all other countries!
BWSSB now for the last one week did not release a single drop of water in BHEL/ S. R. Krishnappa Gardens though it has released water in Tilak nagar area as was learnt from the public!
If those only relying on BWSSB water are made to suffer both financially and psychologically who is accountable for that? How could BWSSB do so without impunity?
Fathima Shafkath & Others
@ S. R. Krishnappa Gardens, Next to Femina selections, 2nd Cross,
Tel [protected]

This might seem a common issue and the authority reading the first few lines may like to close the column thinking that it is a common problem in Bangalore. But what I am addressing here is a most uncommon issue embeded in the common problem. This pertains to 18th 'A' Main, 5th Block, Rajajinagar. I would not be afraid to state that this as an exclusive problem we are facing.There is no water in Rajajinagar 5th Block, 18th A Main Road since a month and half. Although the road next to our road, one/two roads ahead are being supplied with water as per the BWSSB routine (I would not be wrong if I say they are getting water almost everyday, because of the water pressure and the timing). Repeated complaints have been registered verbally as well as in writing, yet no action is taken. Tried talking to the newly elected corporator from BJP Mrs. Jayarathna but no use. We are remembered only till the time elections are over, after which nobody cares for the well-being of the residents. Repeated phone calls were made to her office as well. But all efforts were futile. We have been buying water from private tankers costing Rs.350/- to 400/- for each load. We are surviving only on this tanker water ever since one and half month. One can imagine the amount spent on water which is apart from the regular BWSSB bill. Inspite of this actue situation, all prices of basic amenities, milk/petrol/diesel etc. have gone up and neither the Government nor the newly elected area Corporators are addressing any of these issues, inspite of repeated requests. We do not know when this water issue, which is a very basic stuff would be addressed and resolved. When we are encouraged to vote in the elections to see our representative win, I feel that the encouragement and support is only till the time elections are over and results announced. This is a unfortunate situation to live in. In view of the above situation, I am on my way to decide that I will not be exercising my right to vote in any of the elections and would encourage my fellow members also to do the same!

BESCOM bangalore

Dear Sir/Madam,
From 23/03/2010 we are facing with Single Phase in our layout & I Called to BWSSB office &
booked complaint, line man came & they told that the Transformer is Short Circuited & Burned, so Instead of 3Phase now its working in Single Phase, the main Problem is in our house & in my neighbors house we have 3Phase Water Submersible pumps & it doesn't work in single Phase, since from 23/03/2010 we are not able to pump the water due to single phase, but when we asked in your BESCOM office, they told that there is no stock of Transformer to replace the same. so we are facing a lot of problem without water in this summer its too hot & that's too without water then it will be much more difficult to live. Please replace the Transformer as earliest as possible and do needful. we will be very kind to you & your Department.

Thank You,
with regards,
Purushotham Kumar.R

The main reason for no water by BWSSB Machillibetta area is that the valve man "RAMADAS demands money from the residents under Machillibetta pump house in COOKE TOWN, MS NAGAR, JAYBHARATNAGAR etc,
And take the advantage of this summer time…….which is a gala time for these “corrupted employees of this BWSSB”

Several complaints have gone to deaf ears, as this practice is supported by the engineer there. More over the BWSSB tank drivers do not supply water to the people who have registered complaints.

these drivers make huge money by supplying BWWSB water to hotels, apartments in the nearby area, even go to far of area which is not under BWSSB where the bore well waters are not good for drinking.

Request to take this matter seriously and terminate such valve man, drivers and the biggest crooks of this area is the inspector and the AE.

Please get it to the notice of the LOKAYUTA.

Renni

This is Rajesh, There is no proper water provided from last 4 days and following are
our details. We can come and complaint to office please suggest, which office we should
we go and complaint.There are some 20 people who can come to BWSSB office and register
a complaint. This is hapenning more often.My mobile number is [protected], please call
me any time regarding this.I have also registered a complaint on consumer complaints.
Please could some one help us in solving our issue.



Address :- On behalf of all residents of
#430,63 2nd cross, jaimaruthinagar,
Nandinilayout, bangalore -96.
Sub Division Name :- W-2
Consumer ID and type :- 35204 , Domestic
Bill No :- W[protected]
R.R. No. :- 16113 / NL62 - 314
Consumer Name :- H.S. Eshwar

Some of contact details which i have got from internet :-
Sri Kotekar, AEE (O[protected]M) +91 [protected]
Sanath Kumar (O[protected]M) +91 [protected]
Central Compliants [protected]
Water Woes 1916
Revanna Gowda +91 [protected]
Revanna Garuda Inspector +91 [protected]

Thanks
Rajesh

Dear Sir/Madam,

Greetings!

I am Bhaskar, resident of 3rd cross, Kalappa block, Ramachandrapuram, Srirampuram post, Bangalore. This is to keep you informed that the Sewage chambers are broken and it is gettting blocked often. Moreover we have made 47 complaints last year and this year from Jan to till date we have made 4 complaints on the same... 15 days once the pipe is blocked and the chamber is filled with the mud and other waste..... Where as the workers donot clean the chamber and they just work on the block and go.... People staying in the same lane are feeling very bad and causing health issue...... They see rodents and rats in the toilet coming through pipes and it has bitten some person in the road when he was passing motion in the toilet.

Hoping the best that you do something and construct the Chambers and alter the pipes..... When ever it is blocked, after giving the complaint they come and work after two days and waste water will be flowing like anything........We have made complains about it to all the office of BWSSB. But no action is taken till date. Atleast this time we expect fast remedy. Please find the complain letter attached and the photographs taken today.

I would suggest you to construct the new chamber and replace new pipes so thatwe can avoid the sewage blockages

Hope you would do the best and work on it

Regards,
Bhaskar