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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
Complaints 3385
Resolved
223
Unresolved
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 26

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M
mgskbabu
from Bengaluru, Karnataka
Jul 5, 2022
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Address: 471.3 rd stage,3 rd block,Basaveshwarnagar,Bengaluru, Bangalore, Karnataka

Dear Sir
tender sure project in siddaiah puranik marg, Basaveshwarnagar is going on for past 4-5 years.Work done is incomplete and poor.Connection to main sewage line from individual house is not done properly resulting in back flow of sewage.Manhole near Hotel Nisarga frequently gets blocked and once the BWSSB staffs clear the block by using pressure pump, sewage gets into neighboring building and individual line gets blocked.
Requesting you to direct the authorities concerned to solve the problem permanently.
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    K
    Karthickdp
    Jul 5, 2022
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    Address: Bengaluru

    Hi Team,

    We are facing improper water supply issue from past 10 weeks. When we asked for the same, wall man comes up with one or the other reason like power down, pipe problem, low pressure, etc.

    Most of the house in my street use tanker water. How long it will take to resolve this. Please take serious action against this and solve this as soon as possible.

    Address: Priyadharshini Layout, Ramamurthy nagar, Behind Christ the king school, Bangalore.
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      A
      Abdullah Chand Pasha
      Jul 4, 2022
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      Address: [email protected]

      Hi, This is regarding the water meter not working after the BWSSB guy fix not receiving issue and piping related issue. This month bill was simply charged with amount and mentioned "Suspect meter stop"...

      I did request BWSSB WhatApp team, bit no response. Please fix the meter issue with BWSSB . Thanks
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      Consumer No: S-5426850/S-50
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        S
        Suraj Anna
        from Bengaluru, Karnataka
        Jul 3, 2022
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        Address: 13,14, Suryaprabha,1st Main, 1st Cross, Vaishnavi Layout, Vidyaranyapura

        Sewage water over flowing into storm water drain from Sai Gaurav apartments at 8 th main road, Vidyaranyapura in Vaishnavi Layout. Sewage is smelling and a big nuisance to sourrounding houses. Request to check the problem.
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          A
          Akshata89
          Jul 3, 2022
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          This is the second time water pipe has burst due to road construction on sampige road, malleshwaram and we have been without water supply for three days. The contractor has turned a deaf ear to the complaints and no one is responding at the BWSSB office. This is causing unnecessary harassment to all o[censored]s.
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            V
            vinanth cv
            Jul 2, 2022
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            Address: # 401 Lakshmi Heritage Apartment ,2nd main road ,Lakshminarayanapuram,Near Bandi Reddy Circle,Srirampura Bangalore 560021
            Website: [email protected]

            Dear Sir /Madam
            Drainage water is coming out and pit is overloaded and its coming inside Apartment . Please take disciplinary action and fix the drainage issue as quick as possible.

            Thank you
            Vinanth CV
            [protected]
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              A
              anuraagm
              Jul 2, 2022
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              Address: No. 129, 1st Main Road, Kempegowda Nagar, Byadarahalli, Magadi Road, Bengaluru - 560091

              A drainage pipe underneath the road was damaged by a moving truck and this caused the stinking drainage water to settle on top of the road and is also entering the building and hence creating lot of inconvenience. Please resolve the issue as soon as possible.
              +5 photos
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                P
                Parthasarathy Chandra
                from Bengaluru, Karnataka
                Jul 1, 2022
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                Address: No.21(old 75), 4th main, kendriya upadyara sangha, Banashankari 2nd stage, Bengaluru 70

                We are not getting water supplied regularly. Since studying children are there it’s very difficult to manage the things properly kindly solve the problem at the earliest.
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                  S
                  Subhram1
                  Jul 1, 2022
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                  Address: 3rd A Cross, S M Road, Jalahalli West Bangalore 560015

                  Drainage is blocked due to which water is coming out of pit area which is damaging the roads

                  Please help clean at th earliest
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                    A
                    ashok Sdv
                    Jul 1, 2022
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                    Address: Near Aurobindo School, CanaraBank Layout, Vidyaranyapura, Bengaluru -97

                    There is a sewage leakage from a man hole in Canara bank layout, Bengaluru 560097. The man hole is opposite to Aurobindo School.please fix the issue ASAP as it disturbs the entire community
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                      S
                      Shonilaveena
                      Jun 29, 2022
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                      Address: #255, 16th main,1st cross, Micolayout Hongasandra

                      Dear Team,
                      Water meter has been stolen from our building which is located in the Micolayout Hongasandra. Could you please help us to replace it with new one with the connection.
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                        D
                        dso88m80
                        from Bengaluru, Karnataka
                        Jun 29, 2022
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                        Address: 97B 5th Cross Rainbow Drive Layout Sarjapur Road Bengaluru - 560035

                        I had applied for a cauvery water connection for my house in Rainbow Drive Layout house no. 97, 5th Cross, Bengaluru 560035 and have made a payment of Rs. 168484/- on 15th of February 2021, the RR Number was generated on March 22, 2021 and the application was approved and closed on the website on March 24, 2021, I have received the water meter but I have not got the water connection yet, kindly look into this matter and do the needful as soon as possible. It is more than one year now and we still have not got the water connection. Attached is the payment receipt.

                        I have sent several email since april to the below email addresses but no action has been taken

                        [protected]@bwssb.gov.in,
                        [protected]@bwssb.gov.in,
                        [protected]@gmail.com,
                        [protected]@bwssb.gov.in

                        Please help me
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                          S
                          Simmy Thomas
                          Jun 29, 2022
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                          Resolved

                          Overflowing leaking Sewage - Chellikere Main Road - In front Royale Concorde school

                          Address: Royale Concorde School, Chellikere Main Road, Kalyan Nagar PO, Bangalore - 43

                          Hi Sir, There is an overflowing sewage right in the center of the road. It would be nice if you could repair it as soon as possible to avoid any kind of accidents. The water is flowing on the road causing inconvenience to all the commuters and nearby residents. A previous case had been registered - and it was resolved with a temporary fix I guess. Hence the problem resurfaced again in matter of a month. This is in front of Royale Concorde...
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                          Asha Sudeindra
                          Jun 28, 2022
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                          Address: 12th F road, muthalaynagar, near maha ganapathi temple

                          Good afternoon sir,
                          My house is near 12f th road muthalyanagar near ganesh temple. We are facing one month water problem . The water comes slowly eg. The water comes at midnight 12 and stop at 6 am but it will not fill 1000lt water also there is three houses . Please sir requesting to leave with pressure so water comes fast.
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                            Shre20yas
                            from Bengaluru, Karnataka
                            Jun 28, 2022
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                            Address: Gurureddy layout, Akash nagar, B Narayanpura

                            No proper water supply for the past 1 week, Water supply is usually on Sundays and Tuesdays. Approx getting just 2000 liters. Please do the needful.
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                              Lakshmi78
                              from Bengaluru, Karnataka
                              Jun 28, 2022
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                              Resident of Sreekant Krupa, railway parallel road Neharunagar sheshadripuram
                              There is a problem of sewage overflow
                              Please do needful as soon as posible
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                                N
                                Nags K
                                Jun 28, 2022
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                                Non availability of the payment receipt

                                We have made the online payment for the water bill in the web portal https://bwsajala.karnataka.gov.in/bwssb_onlinepg/quickpay.aspx, the amount got deducted in our credit card statement but we didn't get any payment receipt or acknowledgement from the https://bwsajala.karnataka.gov.in/bwssb_onlinepg/quickpay.aspx portal ... even thought payment has been made the BWSSB is not confirming on the receipt of the payment and when we contact 1916...
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                                M
                                Mohkus
                                Jun 27, 2022
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                                Address: 86&87, 8th cross Annasandralapya extension, vinayaka nagar, vimanapura near R. R bakery

                                There is water leakage on road in front on my house there was heavy truck movement because of that road got damaged and water is oozing out on road and supply to my home is getting affected
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                                  J
                                  Jayasree K kumar
                                  Jun 27, 2022
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                                  Address: Shettihalli

                                  I have been charged with Rs.100 each month as sanitary charges for borewell ( RR no. N102271/ST ) Please note that there is no such borewell in our residential area. The only source of water is cauvery water that comes once in a week. Kindly avoid charging irrelevant charges as specified and cancel the S.C - borewell charges in the upcoming Bill's.
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                                    J
                                    Jayasree K kumar
                                    Jun 27, 2022
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                                    Address: Shettihalli

                                    I have been charged with Rs.100 each month as sanitary charges for borewell( RR no.) Please note that there is no such borewell in our residential area. The only source of water is cauvery water that comes once in a week. Kindly avoid charging irrelevant charges as specified and cancel the S.C - borewell charges in the upcoming Bill's.
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