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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

bwssb.org
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Updated: Jun 30, 2026
Complaints 3459
Resolved
224
Unresolved
3235
Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 51

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B
Bharath Bangalore
Jan 28, 2022
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I had done payment on 20th January 2022 via Paytm but still haven't received any payment receipt. Please find below details:

Order ID: N[protected]
UPI Ref No:[protected]

Please provide the payment receipt at the earliest.
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    B
    Balu.S
    from Bengaluru, Karnataka
    Jan 27, 2022
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    Address: Govt boys hostel Austin Town B-47

    There is sewage leakage at govt boys hostel in 3rd square Austin Town B-47, opp to house number 345 and 346, kindly take necessary action as it's causing health problem.
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      P
      Purushothama Padmanabha
      Jan 26, 2022
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      Address: Abbas khan college kote mariappa lane shri Dharmaraya temple street bangalore

      Kote mariappa Lane, shri Dharmaraya Temple Street, near abbas Khan College bangalore 560002
      Every 15 days or once in month we face chamber blockage in our road this is happening from more than 2 years. Only temporary solution is provided.
      There are 3 chambers in the road. If the first chamber get fixed, second one get blocked, next third one. We need to raise complaint regularly for each one. It takes almost a week to resolve problem.
      Sewage water gets mixed with borewell water.
      Mosquitoes in the evening, very bad smell.
      In the same road we have abbas khan college and lourdes school .
      Underground water is very precious for our country mixing with sewage is loss for nation.
      Request the authority to provide a permanent solution for this on behalf of residents of kote mariappa lane, shri Dharmaraya Temple Street, Bangalore
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        A
        Aravind G Chandrashekar
        Jan 26, 2022
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        Address: 47 Kilari Road, Bangalore 560 053

        26th Jan 2021
        47 Kilari Road, Bangalore 560 053

        The sewage pipes in the road running into my property has been damaged due to heavy usage of the road. We are being asked to pay for making the repair which needs to be carried out by BWSSB. Since this is in the road.

        My phone no is[protected]
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          V
          vijaykumarmn
          Jan 26, 2022
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          Sewerage Manholes blocked in 1st Cross, RLF Residency - Phase 3 (South),
          J.P Nagar - 9th Phase, 7th Block, Bangalore - 560108
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            K
            Krishmurthyl
            from Chennai, Tamil Nadu
            Jan 26, 2022
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            Address: S 994, 13th Cross, 7th Main, Bharathnagar 2nd Phase,

            Drain is blocked from last 2 days. It is a new connection and I am not sure what is the issue. Can the same be checked please.
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              V
              Vishwas Vishu
              Jan 26, 2022
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              Address: No 860 9th cross 16th Main BTM Layout 2nd stage Near Mico Layout police station Bangalore -560076

              Dear sir,
              Drain has been blocked from 3days but no response from your end.
              Bad smell is coming please look into this and slove the issue.
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                V
                Vanaja g u
                Jan 26, 2022
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                Sewage blockage but no response even after complaining concerned department since a week
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                  C
                  Chandan Balaraj
                  Jan 25, 2022
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                  Address: #48 4th cross, krishnappa garden , Bangalore 560060

                  House no 48 located in krishnappa garden 4th cross, Kengeri satellite town 560060
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                    S
                    subramayya
                    from Bengaluru, Karnataka
                    Jan 25, 2022
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                    Address: N-539554

                    There is no free flow of sewage .it seems, there is some blockage in the bwssb line.we had this problem 3 times in the past 3 months and it was temporarily rectified by cleaning the sewage pit within our premises.
                    we had even telephoned phone number 1916 of BWSSB on 23rd jan 2022 and furnished RR no and the mobile number .but nothing has been heard sofar.even reminded on 24th y'day as well but no proper response .
                    we would request for an early attending to the problem.
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                      S
                      Sumina Saurav
                      Jan 25, 2022
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                      Address: Reliaable Rezidenza, Chikkanagamngala Electronic City-560099

                      Hi Sir/Madam
                      Individual plot owners are digging borewell. In the same layout already 12-14 borewell has been dug.
                      Kindly intervene and take necessary action for the betterment of land
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                        B
                        BE ADVENTURES
                        from Bengaluru, Karnataka
                        Jan 24, 2022
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                        Respected sir/madam
                        I request you to look into this matter and resolve our problem as water is the basic necessity so at times when you leave the water some guys in our resident are using the motors and the same time we can't able to manage our water requirement so I request you to increase the water flow speed.our resident is yarabnagar 3rd cross 3rd main near masjid e quba we would be helpful if you do this needful thanks a lot
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                          A
                          Anish.purnea
                          Jan 24, 2022
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                          My water meter is faulty and not giving correct reading from last 8-9 months. As a result my water bill more than Rs.2600/- which is very very high. I complained 4 times in the BWSSB portal but every time the complaint has been closed without any resolution.

                          Therefore we request you to please look into the matter and resolve it at the earliest. The details is as under:
                          RR No.: SE324147. The address is : 16th Cross, 21st main, vanaganahalli, HSR Layout, Sector-1 Bangalore-560102.

                          I hope this time my issue will be resoloved.

                          Regards
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                            Sreenivasn R
                            from Bengaluru, Karnataka
                            Jan 24, 2022
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                            Address: 315, Bellandur, ORR, bangalore.

                            We comprising four houses in Bellandur, next to sri venkateswara temple, taken kaveri water connection after paying prescribed charges, in the beginning we were getting adequate water supply but now all of sudden water supply is completely stopped without any reason. Inspite of regular complaints and follow up, the problem is not set right. Kindly look into the matter and do the needful.
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                            Drainage overflowing at Rachenahalli lake, near Mithuna white Aspera apartment Srirampura village Jakkur, please attend at the earliest to avoid inconvenience to public.
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                              C
                              Ch@ndru
                              from Bengaluru, Karnataka
                              Jan 24, 2022
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                              Address: 2nd cross Ramappa layout kodipalya main road kengeri bengaluru

                              Sir we have a grivience towards BWSSB sanitary work.
                              The sanitary pipes have been layed inside the site of a private property and is taken out from the other end and connected to the manhole in the other road, we have filed a written complaint also in the bwssb office past 1 year back, still the work is not processed we the residents in our lane are facing problem daily, hence the site owner in which the sanitary pipes are laid in his site is removing the pipes so he has to construct his house, I request the concerned authorities to please take to the notice and do the needful.
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                                K
                                Kyshiv
                                Jan 24, 2022
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                                Sanitary line blocked again, in same week

                                3rd main, kanakapura road, shakambarinagara
                                B 70
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                                Last week complaint
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                                  P
                                  [email protected]
                                  Jan 24, 2022
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                                  Address: 193/208,opp to brass factory,chellekere extension,,hennur cross, Near rubell.water filter,Mantri Astra apartments, Near rubell.water filter,Mantri Ast

                                  VE101531 is rr number. AREA hennur cross chellekere, rubells water filter

                                  Water is not coming coming from one month.pls check and rectify

                                  Mobile is [protected]
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                                    M
                                    Maaz@246
                                    Jan 23, 2022
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                                    Address: No 246, 11th cr, 1st block, RT nagar, Bangalore-32

                                    Kindly do needfull to set right the drainage which is blocked at no 246, 11th cr. 1st block, RT nagar, Bangalore-32.
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                                      S
                                      subramayya
                                      from Bengaluru, Karnataka
                                      Jan 22, 2022
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                                      Resolved

                                      Address: #74,"manjushree" officers model colony,near ayyappa temple,t dasarahalli ,bangalore -560057

                                      We have noticed that there is no free flow of sewage in the toilet and it has been repeated 3 times in the past 4 months and temporarily cleaned at sump pit within our building premises, it seems there is a problem in the main line belongs to you
                                      we request to attend the complaint on priority as it is serious.
                                      regards, subramanya
                                      mobile no.[protected]
                                      Jan 24, 2022
                                      Complaint marked as Resolved 
                                      We are yet to receive the response .we have also telephoned bwssb complaint number 1916 on 23.01.2022 around 12.40pm
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                                        Pavan P Rao
                                        from Bengaluru, Karnataka
                                        Jan 22, 2022
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                                        Address: Bengaluru

                                        Address - No. 75 Seppings Road, Shivajinagar, Bengaluru - 560001.
                                        There is irregular water supply since the new pipe was laid here. We tried to call BWSSB but they did not respond. There is no water supply for the last 2 days for those house where new pipes were laid here.
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