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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 92

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U
Umavikraman
Feb 8, 2021
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The complaint is all about no proper water supply from the responsible person.We are allowed to get water weekly once just 2 hrs, which is not at all sufficient. My parents are aged they cannot come directly to office for registering complaints.If they ask that person. He is behaving without respect.We are buying water tanks every week which is again a burden to us financially. We are paying our water bills regularly but still the water scarcity is really high. Kindly do the needful as soon as possible the RR number and other details are mentioned below :
RR-number-E-346828
Residential Address: #17, Annayappa layout, Behind mekka masjid road, Devasandra, K r puram, Bangalore-560036
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    R
    RajeshChemlube
    from Bengaluru, Karnataka
    Feb 5, 2021
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    Address: 1st Floor,No.5,9th Corss,, BoviPalya,Mahalaxmipuram ,

    With the RR no : NW12L318/ML-341 we have been charged with the S.C for Borewell as 1998.00 in the bill raised on the date 03/02/2021.
    Bill number is : NW[protected]
    We do not have borewell at this RR no.
    Please help tp resolve the issue - We have uploaded the bill along with this post.
    +1 photos
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      T
      TS Rayudu
      from Bengaluru, Karnataka
      Feb 2, 2021
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      Address: #54, 3rd cross, vasanta layout, Munnekolala, Marathahalli, RR No.E-237519

      Sir, my sister having a tin sheet house at Marathahalli, Munnekolala. Taken bwssb water connection RR No. E-237519. BWSSB charging RWH(Rain water harvesting). Site measurements 30'X40'. Approached concerned authorities at AECH layout, kundanahalli regarding RWH charges. They r not ready to hear my complaint. If roof house, then RWH can be provided. Then how can tin sheet house can provide RWH. Please suggest me to whom I can approach to avoid RWH charges.
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        K
        Krutika M
        from Bengaluru, Karnataka
        Feb 1, 2021
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        Address: #167 , 12th cross , manjunatha layout munnekollala

        We are getting water bill around 1000 rps for only 2 homes.. It would be helpfull if someone can come and check over..
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          M
          Muralidhara HS
          from Bengaluru, Karnataka
          Jan 29, 2021
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          Address: 370/2 27 Cross Hulimavu BG road Bangaluru

          Since last 3 days 3 nos of severage chambers are choked and resulting in overflowing of chamber water and making dirty stint on 27cth cross Hulimavu Bannerghatta mian road.
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            J
            [email protected]
            Jan 29, 2021
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            Address: Near Kims hospital Parvathipuram Bangalore 56004
            Website: Bbmp

            Chamber block
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              J
              [email protected]
              Jan 29, 2021
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              Address: 1st main Road Parvathipuram Bangalore Karnataka 560004

              Dear mla gurda sir... Sewerage lory send to paravathipuram 560004
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                S
                Sunahata
                Jan 28, 2021
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                Hi Sir

                I would like inform you that there is no water supply from last 20 days near OTC road Balepet 560053. We have registered a compliant many times but no luck. Raised a complaint also and they closed the complaint without any action (BWSSB[protected]. Everyday they are just telling that it will resloved by tomorrow but they are doing nothing

                So request you to do the need full and help us to sought this problem

                Adding the Water bill for more information

                I hope some action will be taken.

                Regards:

                Sunil
                +1 photos
                Feb 04, 2021
                Updated by Sunahata                 Any update
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                  A
                  Akgr Nathan
                  Jan 27, 2021
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                  Address: Yelahanka New Town, Bangalore 560064

                  We wish to inform that the entire 13th B Main Road, B-Sector, Yelahanka New Town, Bangalore- 560064 there is a totally neglected by the BWSSB, Yelahanka New town people in spite of several complaints made. It is ashamed that people are after money and especially this pandemic time and more of Sanitary bound VIRUS takes place is the main cause of Disease WE DON'T UNDERSTAND HOW BWSSB CAN IGNORE THIS COMPLAINT OF DRAINAGE BLOCK. PLEASE TAKE ON WAR FOOTING BASIS. THIS COMPLAINT IS PENDING WITH BWSSB YELAHANKA SUBDIVISION FOR MORE THAN A MONTH FOR CLEANING THE ENTIRE ROAD DRAINAGE SYSTEM.
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                    B
                    Bhuvana Mahen
                    from Bengaluru, Karnataka
                    Jan 26, 2021
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                    Address: Basavanapuram Main Road KR Puram B'lore 36

                    Dear Sir/Madam

                    Since more than a week the main sewage chamber on the below address mentioned is leaking which may cause Health issues for the people who is staying there.
                    Request you to arrange to sort out this issue on Prioiry.

                    Behind Govt School,
                    Basavanapuram Mai Raod
                    KR Puram, Bangalore 560035
                    (Near Nandashree Hotel/Srini Towers)
                    +1 photos
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                      M
                      mdaffanismail
                      from Virarajendrapet, Karnataka
                      Jan 23, 2021
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                      Regarding lost of RR number

                      In my house water meter is provided and there is no running of water from the meter..and I dont have rr number how to view the details of RR number...
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                      H
                      H.TEJAS Tejas
                      from Delhi, Delhi
                      Jan 12, 2021
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                      Address: 257,7th cross 7th main yelchanahalli kashinagar Bangalore 560078

                      Dear San,

                      As above mentioned in subject next to our building his water tank is over flowing in our building, 3times we have informed and requested them but also no use still they have not resolve the issue his name is- Jay Prakash everyday water is overflowing.
                      Pls resolve this San,

                      Thank you
                      Regards
                      Tejas
                      [protected]
                      +1 photos
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                        A
                        Aruna V R
                        Jan 10, 2021
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                        Address: No 24,15th Cross keshva Layout, thigalarapalya Main Road, peenya 2nd stage near deepak school

                        I kempamma resident of address no24, 15thcross, thigalarapalya Main Road, keshva Layout, near deepak school, peenya 2nd stage, 560058 is having trouble from blocked sewage pipe due to wrong connection of the house pipe to the sewage pit which was recently provided due to which the sewage is not going because the connection is wrongly given to another pipe.kindly rectify the matter since extra money of rps 2000 was also charged for the same.i would like immediate action to be taken due to the negligence of the the workers .
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                          S
                          Srihari M Kulkarni
                          from Chennai, Tamil Nadu
                          Jan 10, 2021
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                          Address: Siri Padma Residency

                          Sewage Block nobody receive calls on Sunday
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                            H
                            Harish-11367
                            Jan 10, 2021
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                            Fraud in bwssb online application

                            Address: YELAHANKA OLD TOWNName: Shashi Kumar Address: Near BBMP office, Yelahanka Old Town Bengaluru - 560064 Office Number: NA Mobile No.:8892959392

                            My name is harish. I reside near to yelahanka maruthi nagar, Bengaluru-560064.

                            In our locality, we were informed to take Cauvery water connection by bwssb officials.

                            I logged into the bwssb web application.
                            URL: https://owc.bwssb.gov.in/consumer

                            I paid 100rs for the application and entered all the required details and submitted the application.

                            However after three days...
                            +4 photos
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                            P
                            Pirate77
                            Jan 9, 2021
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                            The overflowing manhole in our street is a qaurterly event. The illegal dumping of cow dung and other waste which is let into the sewage line by one person, who has more than 15 cow heads is the main reason.
                            The public road is always inaccessible, slippery because the cows are tied on the road, be it day or night. Chickens, ducks, turkeys are cooped on the road.

                            Please take action regarding this nuisance, which is creating grave danger to people's life and health.

                            Ward no 9
                            4th A cross, New Krishna Temple Road,
                            Doddabommasandra,
                            Bangalore 560097
                            +5 photos
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                              A
                              anand888
                              Jan 8, 2021
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                              Address: 60, Ist Cross , Pavithra Layout,Sacred heart Road, TC palya main Rd, Bhattarahalli, next to St Anthonys Public School
                              Website: www.bwssb.gov.i

                              Hi
                              for Last since six months ie ever since Lockdown started, BWSSB started charging More than Bill amount ie i[censored]se charges is x Rs the Other charges are charged 1.5x Rs . Many times complaint was raised . BWSSB is not responding on the Complaints
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                                A
                                Asif Karimulla
                                Jan 6, 2021
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                                Address: H.no 8, 1st cross, JHBCS Layout, Near ZN fucntion Hall, Kaderinahalli under pass, Bangalore - 560078

                                Hi Team, Water charges have doubled up since 6 months, there is no head count change, but water charges are exorbitantly high.
                                Request you to change the water meter immediately.
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                                  Y
                                  Yuhyeon Ji
                                  from Powai, Maharashtra
                                  Jan 4, 2021
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                                  Monthly the water bill comes around 3800rs to 5100rs every month.
                                  Its been almost a year that it has happened.
                                  Till now we all tenants were out of station due to covid situation. Just paid the bills because we afraid of dissconnection of water.

                                  The problem is, there is no leakage at all. No problem with under water tank as well as upper tank. And hardly 1 or 2 persons used water.

                                  However, the bill is too high and its very much unfair to pay off the amount.
                                  Please we shall kindly request you to send one officer to look after this issue and resolve.
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                                  The bill no is
                                  Sw412410
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                                    S
                                    shivaparvathi
                                    Dec 29, 2020
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                                    RRNO.SE252645-Consumer No.17361-Santhosh and Priya Kumari
                                    With reference to the above I wish to inform you that, arrears of Rs1604/- was paid on 07/12/2020 under receipt no.[protected].However the above amount is not updated and partial payment is not allowing
                                    Please make conveinent to update the payment made and enable to make the balance payment.
                                    On behalf of Santhosh & Priya
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