Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

A few weeks back, BWSSB (Bangalore Water Supply and Sewerage Board) dug up all the roads in Kadirenahalli Cross (at Teachers Colony Stage 2, Banashankari Stage 2) for laying new pipes. But, after the works have been completed, the roads are still in horrible condition till today. Neither BWSSB nor BDA/BBMP have taken up the works to repair the damaged roads. It has become risky to drive on these roads, due to the pathetic condition. Request the authorities to take note of it and repair the roads at the earliest.

RR number W-595119

Our house was constructed in 2008 and is not liable for rain water installation as the RWH was Introduced only in 2011 but I have been receiving bill from BWSSB for RWH regularly and have paid for the same. I have submitted a letter for refund of the paid amount for RWH till date and has not yet been Refunded. My RR number is N-221934
PH:[protected]...

Getting excessive water bills like 8 thousand to 4 thousand for a four floor commercial building having one WC at each floor. Previously we used to get below one thousand rupees water bill. Lodged complaint with the AE BWSSB office Sahakarnagar, Bangalore 560052 on 20th Oct and no action has been taken till now. RR No. N-323708

We have raised a complaint 3 times in the BWSSB Office, BEML Layout as they were charging us Non-Domestic rates instead of Domestic rates on our Kaveri water bill since November 2019. The employees are very rude, are of no help and they expect bribe all the time.
These are the employees, their designation and their phone numbers:
1)Hanumantha Jadipete, Sanitary Worker, [protected]. (takes bribe from us every month when he visits to bill).
2)Venkatesh S, WI, [protected].
3)Abhishek, [protected].

We have a due amount, as we didn't want to pay because it was billed in Non-Domestic rates.
We told them we would clear the dues only if they convert it from Non-Domestic to Domestic and the Previous due amount (which was charged in Non-Domestic rates) was calculated on Domestic rates.

There are a few female employees who do not respond properly. They are on some random phone call all the time and make us wait for a long time and ask us to come back another day.

Hi BWSSB,

I have paid September bill twice. It is not reflected in Oct month and I paid full amount in Oct as well. Please check and adjust the amount in next month bill.

RR Number
E-223565

I have been complaining about poor supply of water to 28th Cross, Poornaprajna Nagar, uttarahalli, Bangalore since 15 days. We could bearly get alternate days water supply for 30 minutes. Complaint raised orally to Mr.Murthy inspector BWSSB ( mob NO. [protected]). Despite our complaint, no issue was resolved. We are facing very difficult in managing water resources. It is learnt that there is sufficient water is available, but not releasing to clients.Please take action on the authorities and resolve problems at the earliest.

G.S.VIDYARANYA
[protected]

Why am I charged s.c for borewell charges 700-800 every month where there is no borewell how to rectify this

Bwssb did not record the readings of my water bill during the previous month
(Sept 17) and billed on 17th of october for both the months at a time as a result my bill came high, when asked about this, they replied we must record the readings, but we were not informed of any if this.

This has happened to our entire locality/neighbours.

Sir- From last Friday onwards We have not received water 23/10/2020. Tuesday 20/10/ 2020 we received water.After no water No Response From BWSSB SAHAKARANAGARA.Ical nearly 20t0 25 times & Send the message, No response still today.[protected].

Received bill for 27000 liters as on 15th Oct 2020. For 3 days 17th, 19th and 21st of October, meter reading shows 3680 liters. If I check with BWSSB, mentions that in a house 2 adults and 1 child requires 600 liters of water per day. So, the meter reading is correct. Need help.

My RR NO w-426815 I’m paid online bill 6512/- so it’s as been debit from account but it’s failed so pls I’m requesting update amount find the attached files below

We have not got water supply in R.krishnappa layout, Bhuvneshwari nagar for past 10 days. Please arrange to release the water to meet our domestic needs. I am writing this letter on behalf of residents of #18, 6th cross road, R.Krishnappa layout, Bhuvneshwari nagar, sultanpalya main road, RT nagar, bengluru as we are suffering from acute water shortage for past 10 days. Request your intervention to instruct concerned personnel to do the needful and release water immediately.

Thanking you,

Faaeiq faiz

Dear sir/madam,

I would like to inform you, as i had paid the water bill amount of Rs.700 through online on 13th October 2020.

The amount has been debited from my account however the paid amount hasn't been reflected/ updated in the water bill.

Please find the below payment details

RR number : E-245240
Bank TX reference number : [protected]
BWSSB Reference Number :...

Water bill is very high from 1 year they said tht it's in non domestic .and we paid to convert to domestic but still it's in non domestic only

Rr id - s-320261

Meter reading is adding up even without consumption. Earlier bill used to come around 1000/-rs for 8 people and since last 2 months i'm getting bill of 2700 for 5 people.

We are at Whitefield 627 Sathya sai layout.RR number E 223721.
We are not getting water bill monthly.We are getting double bill once in two months the bill collector is coming.
Please make him to come every month.
When we asked him he is saying we are not cleaning meter properly and saying some excuse.
Now we are cleaning and so please send Bill monthly.
We request you.
Thanks

Rr no. Se326701
Payment made - rs. 8325
Mode - bwssb portal

Payment successfully debited from account but shown as failure in the portal.

Kindly initiate the refund from your end or let us know on the next steps to be taken

We have received exorbitatnt bill amount of 12500 rupees for 2 months during april and may 2020 and consumption amounting to 2 lakh liters of water which is not possible when no one was in the house. We could not go out for bwsssb office since all the offices were closed and no staff was available to speak on this bill. We are not in bangalore from jan 2020 and bbmp offcials are harrsaring us to pay the amount of 14000 including the interest using online payment. I really want to pay the amount for my consumption but not for this unrealistic bill issued by bbmp. I have requested the concerned bbmp to consider the avarage usage to bill me for the month of april and may and not 12500 rupees, bbmp has disconncted my house sewage connection.

Please intervene in this matter and instruct the bbmp to provide me the realistic bill so that i can pay and they can resume the connection as soon as possible.

Rr-310466

Regards
Srikanth desai
[protected]

In old navy nagar area colaba mumbai water supply is dirty since two days. yellowish water coming only for 10-20 minutes. plz solve this immediately.