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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Apr 7, 2026
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 94

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S
Shwetha Shwethu
from Powai, Maharashtra
Dec 8, 2020
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Address: #41, 1st main 2nd Cross Hosahalli Vijayanagar Bangalore-560040

Our street chamber sewerage is leakage in 2 to 3 days so kidnly come soon and repair
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    R
    Rshankaranarayana
    from Powai, Maharashtra
    Nov 25, 2020
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    Dear sir,

    We had surrendered meter under RR no. S-459016 on 26.05.2009 and we had submitted a letter also in person to disconnect the line, as we were staying abroad.
    Today suddenly, a notice is pasted on the door to pay Rs. 6, 462. Lest the property would be attached which is worth more than 5 crores.
    Please let me know the reason for billing even after surrendering the water meter. Please reverse the entry and confirm urgently.
    Thanks and regards
    R. Shankaranarayana
    [protected]
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      abdullahshakeel
      Nov 24, 2020
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      Address: No. 30, 38th Cross, 2nd Main, 5th Block, HBR Layout, Bangalore - 560043.

      There is a large volume of waste sewage water entering inside our residency (wastewater coming from toilet areas) causing damage to our property. We have filed multiple complaints but no action was taken.

      Also during rain or overflow of sewage water from any of the manholes in the lane, the water flows down and stands still in front of our property, because the lane is steep and there is no way for the water to flow out. We are facing this problem every now and then.

      Property Address: No. 30, 38th Cross, 2nd Main, 5th Block, HBR Layout, Bangalore - 560043.

      RR No: E-155082

      Regards,
      Abdullah
      [protected]
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        G
        GnanaGuru S
        Nov 23, 2020
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        Hi I am Guru, my RR No 170380, we have got water on a trail run, 3 years back, Now we have got RR no and got the Bills also without water supply.
        Can you visit our area and supply the water.This under Nagawara ward NO 23, Vyalikaval Layout, Near Veernanyapalya. Land Mark Chaithanaya Techno Schools, HEBBAL. Our area covers under Kennut Maint BWSSB.

        Please can you check and supply the water?

        Regards
        Guru.
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          Hello Team.
          My name is Sikander Pasha
          #667/A, 9th main, 8th cross, 3rd block, 1st Phase,
          HBR layout, Bengaluru- 560043.
          mobile : [protected]
          RR.No. E-62160

          Against : BWSSB AEE-East2-1 ( Mrs. Chana Basavaya) sub Division,
          Service Rd, HRBR Layout 1st Block, HRBR Layout, Kalyan Nagar,
          Bengaluru, Karnataka 560043

          Subject : Illegal conversion of Partial non-domestic...
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          V
          Vittal Kumar B.S
          from Mysore, Karnataka
          Nov 18, 2020
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          Address: Kadirenahalli Cross, Teachers Colony 2, Banashankari Stage 2

          A few weeks back, BWSSB (Bangalore Water Supply and Sewerage Board) dug up all the roads in Kadirenahalli Cross (at Teachers Colony Stage 2, Banashankari Stage 2) for laying new pipes. But, after the works have been completed, the roads are still in horrible condition till today. Neither BWSSB nor BDA/BBMP have taken up the works to repair the damaged roads. It has become risky to drive on these roads, due to the pathetic condition. Request the authorities to take note of it and repair the roads at the earliest.
          Letter 2
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            S
            Shruthi sreedhar
            Nov 18, 2020
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            RR number W-595119
            amount has been deducted but transaction has been failed. who is the issuer bank for BWSSB online oayment?
            I too have the same issue Paid on Nov 17, 2020. When I called BWSSB they are saying wait for 2 days as UPI takes that much time.. I checked with my bank too, if the transaction is failed ( after your money being deducted) the money will be refunded to your bank account in 5 business working days.

            Waiting till tomorrow.
            I have made 2 payments of Rs.483.30 each on 7th Dec 2020 on BWSSSB website using paytm gateway. Paytm has confirmed that payment is successful but BWSSB has not given payment credit to my account stating transaction has failed. Who will help resolve this issue now?
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              M
              Manjunath Shankar
              Nov 13, 2020
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              Our house was constructed in 2008 and is not liable for rain water installation as the RWH was Introduced only in 2011 but I have been receiving bill from BWSSB for RWH regularly and have paid for the same. I have submitted a letter for refund of the paid amount for RWH till date and has not yet been Refunded. My RR number is N-221934
              PH:[protected]
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                M
                msranganath
                from Bengaluru, Karnataka
                Nov 12, 2020
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                Address: 33, 1st Cross, G-Block, Sahakarnagar, Bangalore 560052

                Getting excessive water bills like 8 thousand to 4 thousand for a four floor commercial building having one WC at each floor. Previously we used to get below one thousand rupees water bill. Lodged complaint with the AE BWSSB office Sahakarnagar, Bangalore 560052 on 20th Oct and no action has been taken till now. RR No. N-323708
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                  S
                  Sangireddy
                  Nov 5, 2020
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                  Address: 5th Main Rd, BEML Layout 6th Stage, BEML Layout, Brookefield, Bengaluru, Karnataka 560066

                  We have raised a complaint 3 times in the BWSSB Office, BEML Layout as they were charging us Non-Domestic rates instead of Domestic rates on our Kaveri water bill since November 2019. The employees are very rude, are of no help and they expect bribe all the time.
                  These are the employees, their designation and their phone numbers:
                  1)Hanumantha Jadipete, Sanitary Worker, [protected]. (takes bribe from us every month when he visits to bill).
                  2)Venkatesh S, WI, [protected].
                  3)Abhishek, [protected].

                  We have a due amount, as we didn't want to pay because it was billed in Non-Domestic rates.
                  We told them we would clear the dues only if they convert it from Non-Domestic to Domestic and the Previous due amount (which was charged in Non-Domestic rates) was calculated on Domestic rates.

                  There are a few female employees who do not respond properly. They are on some random phone call all the time and make us wait for a long time and ask us to come back another day.
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                    V
                    vamsi9348
                    Nov 2, 2020
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                    Hi BWSSB,

                    I have paid September bill twice. It is not reflected in Oct month and I paid full amount in Oct as well. Please check and adjust the amount in next month bill.

                    RR Number
                    E-223565
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                      G
                      G.S.Vidyaranya
                      Oct 30, 2020
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                      Address: #680, 28th cross, poornaprajna nagar, uttarahali, Bangalore-560 0061, near poornaprajna water tank

                      I have been complaining about poor supply of water to 28th Cross, Poornaprajna Nagar, uttarahalli, Bangalore since 15 days. We could bearly get alternate days water supply for 30 minutes. Complaint raised orally to Mr.Murthy inspector BWSSB ( mob NO. [protected]). Despite our complaint, no issue was resolved. We are facing very difficult in managing water resources. It is learnt that there is sufficient water is available, but not releasing to clients.Please take action on the authorities and resolve problems at the earliest.

                      G.S.VIDYARANYA
                      [protected]
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                        S
                        swetha. subhash
                        Oct 29, 2020
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                        Address: Doddanekkundi

                        Why am I charged s.c for borewell charges 700-800 every month where there is no borewell how to rectify this
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                          M
                          Mithun_21
                          Oct 27, 2020
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                          Address: 59 13th main 8th cross BEL layout 2nd stage Bharathnagar Bengaluru-560091

                          Bwssb did not record the readings of my water bill during the previous month
                          (Sept 17) and billed on 17th of october for both the months at a time as a result my bill came high, when asked about this, they replied we must record the readings, but we were not informed of any if this.

                          This has happened to our entire locality/neighbours.
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                            M
                            Manjula chandrashekharan
                            Oct 27, 2020
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                            Address: No7, Kavya Nilaya ,Behind st john English zchool AMRUTHALLI ,SHakarangara post BANGALORE 560092
                            Website: [email protected]

                            Sir- From last Friday onwards We have not received water 23/10/2020. Tuesday 20/10/ 2020 we received water.After no water No Response From BWSSB SAHAKARANAGARA.Ical nearly 20t0 25 times & Send the message, No response still today.[protected].
                            Still no response from Bwssb Stafford any one
                            What to post no response Bwssb worst depth, For pipe repair 9days, Just Image how our Bwssb Depth works, God only save.
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                              A
                              Anantha Krishna K A
                              Oct 22, 2020
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                              Address: No.32, 8th main, Dwaraka Nagar, Hosikerehalli, BSK 3rd stage, Bangalore-560085

                              Received bill for 27000 liters as on 15th Oct 2020. For 3 days 17th, 19th and 21st of October, meter reading shows 3680 liters. If I check with BWSSB, mentions that in a house 2 adults and 1 child requires 600 liters of water per day. So, the meter reading is correct. Need help.
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                                M
                                Manjunath HL
                                Oct 21, 2020
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                                Address: 43/23 kamakshipalya

                                My RR NO w-426815 I’m paid online bill 6512/- so it’s as been debit from account but it’s failed so pls I’m requesting update amount find the attached files below
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                                  F
                                  faaeiq faiz
                                  Oct 14, 2020
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                                  We have not got water supply in R.krishnappa layout, Bhuvneshwari nagar for past 10 days. Please arrange to release the water to meet our domestic needs. I am writing this letter on behalf of residents of #18, 6th cross road, R.Krishnappa layout, Bhuvneshwari nagar, sultanpalya main road, RT nagar, bengluru as we are suffering from acute water shortage for past 10 days. Request your intervention to instruct concerned personnel to do the needful and release water immediately.

                                  Thanking you,

                                  Faaeiq faiz
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                                    G
                                    Ganesh Kumar Kalamadugu
                                    Oct 13, 2020
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                                    Address: #16, Katha No 2746 , Property No 10/24th cross Lakshmi layout Munnekolala Bangalore
                                    Website: www.bwssb.gov.in

                                    Dear sir/madam,

                                    I would like to inform you, as i had paid the water bill amount of Rs.700 through online on 13th October 2020.

                                    The amount has been debited from my account however the paid amount hasn't been reflected/ updated in the water bill.

                                    Please find the below payment details

                                    RR number : E-245240
                                    Bank TX reference number : [protected]
                                    BWSSB Reference Number : [protected]
                                    Amount paid : Rs.700

                                    Kindly look into this & fix this issue at the earliest.

                                    Thanks & regards
                                    Ganesh
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                                      Kausaliya ag
                                      Oct 10, 2020
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                                      Address: Kousaliya.ag 42/AB45,murgeshpalya

                                      Water bill is very high from 1 year they said tht it's in non domestic .and we paid to convert to domestic but still it's in non domestic only
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