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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Jul 18, 2025
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 96

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A
ateeqahmedm
from Bengaluru, Karnataka
Jun 3, 2020
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Reg: "no water due to poor pressure"/ rr no: n-333163/40-232

Respected sir,
With due respect i request you to resolve the issue of very poor water pressure to my home since february 2020 (Bwssb[protected].
I have complained the issue several times to area authority, the official visited the spot also, but no solution till date.
Request your assistance in this regard to solve the problem as soon as possible.
The bwssb officials not in mood to fix the issue, instead advise us to change the line & lower the level to get water, they say all other residents get water only your home is having the issue, the same dialogue they are saying to our neighbors also.
The matter need to be escalated to the highest authority & fix the issue at the earliest.

Address:
No.18, 3rd cross, sulthan palya, hanumanthappa layout, r. T. Nagar post, bangalore:560032.
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    R
    Rekha vr
    Jun 1, 2020
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    Address: 7th cross down Anepalyam

    Hi,

    This is with regards to the sewage problem that we with our neighbour house. Chamber water is over flowing and none of tenants or owner is taking action.

    It is stinking very badly and we neighbours are having such an issue and can't step out.

    Please look into it and take action.
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      N
      Navyaqueen
      May 28, 2020
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      Resolved

      The following employees who work in the BWSSB of mahadevapura, By mistakely some charges has been mentioned in the Bill to cancel that charges they have been asked the to submit the letter even after submitting letter they ask us Money like bribe... There Names are as fallows :-
      Anil :[protected]
      Lokesh :[protected]

      Please suspend this employees ...they ask money like beggars... This both guys are equal to beggars only
      May 28, 2020
      Complaint marked as Resolved 
      What steps are taken to resolve the issue, to be mentioned here properly. Simply closed means again it goes into the same track. This bribe system nobody can solve.
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        T
        torma
        May 18, 2020
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        Address: bwssb, cauvery bhavan, bangalore

        Rr no: se318790/k-50, domestic consumer no: 36154,
        Bill no: se[protected], dated[protected].
        This bill was actually generated on[protected]. This bill did not take into account my payment of rs.: 866/- paid on[protected] through paytm (Md-ipaytm) with reference number [protected].
        I request that this maybe rectified and correct bill given for doing the payment.
        Thanks.
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          B
          bhushan99
          May 13, 2020
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          I have been handed over BWSSB bill of RS.10, 491/- with a consumption of 2, 14, 000 litres. we are a small family of 4 people staying i the same house paying monthly bill of Rs 300/- to Rs 400/- only. The BWSSB has resorted to hike up the bills unethically to loot from the public during the tough covid times.
          +1 photos
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            R
            Raghuraman Thadagam
            May 7, 2020
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            My rr no. Se299163 / t1-203
            Bill no. Se[protected] dt.03.05.2020 is for two months consumption, as the earlier bill reading was on 4.3.2020. Our consumption as indicated in the bill is 9000 litres. The earlier bill meter reading on 3.3.2020 was 376000, for a consumption of 6000 litres. You have assumed same consumption for the reading on 3.4.2020, without taking a reading, due to lock down and taken the previous meter reading as 382000. So even though the total consumption for 2 months is only 15000 litres, you have charged me at the higher rate for 9000 litres. Also i could not pay the bill in april because you did not upload the assumed bill till 15 th april and my back will not accept payment without bill and you have penalised me with interest as rs.3. My actual bill should be rs.200= and not rs.237= please give me credit as i am paying the full bill.
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              M
              msrikantmba
              May 4, 2020
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              Address: #16, Rajeshwari layout, 4th Cross,1st main, Varanasi

              I am resident of rajeshwari layout, 1st main, 4th cross, jinkethimanahalli, varanasi. This is a extended layout (4th cross rajeshwari layout) there is no cmc connection for all the houses due to that we are facing severe water problem and there is no cauvery connection in our area. Requesting to provide cmc connection to households with that only we can overcome water crisis.. We are sincerely requesting to resolve the problem.

              We are completely dependent on local water tanker

              Cmc connection is very much required in the mentioned street so that only water crisis will solve the problem for us.
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                K
                kolyasp
                from Bengaluru, Karnataka
                Apr 27, 2020
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                We are staying in btm iv stage (Dchalli 1st main road) regret to inform the illegal activity day & night happening in the adjacent site. Our repeated request to the tankerwalla has fallen on deaf ears. The address & whereabouts of the site owner is not known. Our nightmare continues. Kindly look in to this matter and peace & serenity of the area is restored and we can live peacefully.
                Hope the matter will have your immediate attention.

                Regards
                Shankar
                Aggrieved sr citizen &his family
                Bangalore. 560076
                27th april 2020
                +3 photos
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                  R
                  Ranjani TV
                  Apr 24, 2020
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                  Address: Arekere Mico Layout

                  Reg: rr number: s-531825

                  Hello,
                  For the above mentioned rr number, the water bill is coming huge since past two months. Last month it was rs.866 and we paid the bill.
                  But this month there is no one at home and consumption is almost nil and we have got a bill of rs. 978 which is very huge

                  Usually we used to get bill around rs. 400 or so.

                  Please look into this matter.

                  Thanks
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                    K
                    Kalyanasundaram Sankaran
                    Apr 23, 2020
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                    monthly bill payment not updated in website

                    I have cleared my. Bwssb april bill for water consumption for rr no n-101524 through mobikwik payment portal. The bill nois n[protected]. Transaction ref : mk[protected]. Operator ref - mk01009ndwnt. Amount paid rs 1957 on[protected]. But the bwssb web site still shows amount due as rs1957 and my payment is not reflected.
                    Please do needful with mobikwik and bwssb bengaluru to solve this issue.
                    Photo of bill payment is attached...
                    +1 photos
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                    J
                    Janardhan MK
                    Apr 21, 2020
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                    Address: #1725, 23rd A cross, 3rd Main, C Block, Sahakarnagar

                    Hi,

                    Suffering from Stinking smell from Rajakaluve since 1 week. As sanitary water getting leaked into Rajakaluve and the water stuck there without flowing.
                    Kindly fix it.

                    Number: [protected]
                    +1 photos
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                      M
                      Mohammed Afrose
                      Apr 18, 2020
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                      Address: Bwssb. Doorvaningar bangalore
                      Website: Bwssb.org

                      I do not have borewell in my premicess and when i took connection the engineer also checked. And in previous bills also s. C for borewell was not charged. But this month they have charged 1000 as s. C for borewell which i dont have. I raised the complaint online and sent mail also to rectify the bill. So that i can pay. But no response. Cannot visit the office due to lock down. And customer care no is just putting on hold. If i want to write a letter for cancelation of sc why should consumer do it. With out inspection how did they charge it. My rr no is e-378321
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                        M
                        Moulana i
                        from Mumbai, Maharashtra
                        Apr 17, 2020
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                        Address: No 75 12th Cross Narayana Pura Wilson Garden Bangalore 560027

                        Since past two days there is no water supply in narayana pura wilson garden we or paying bills on time why even we have to face they water problem fix the water supply from immediately triying to contacting customer care [protected] for compliant no responce in bwssb today its to uncomfortable kindly take they action on priority help to release water to narayana pura wilson garden during the lockdown this issues not to came has govt behind stay home be safe pathetic and disaster service by bwssb

                        Regards
                        Moulana
                        [protected]
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                          S
                          Shireen Fathima
                          Apr 12, 2020
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                          Address: Indiranagar

                          SE2
                          RRNo-E-246787/29-195
                          Cons No-10110
                          Dear team, we usually have a bill under ₹400 per month. January and February saw a bit of around ₹800+ and March it was ₹1205.
                          I am not sure what is causing this increase. Please help to check this as it is incorrect.
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                            S
                            Smmd1234
                            Apr 5, 2020
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                            Sewerage is block in our building since last 11 days and visited by local department on friday but problem not solved yet. We are facing bad smell and loo water blockage as staying in ground floor and now it’s beyond limits. You are requested to kindly take necessary step immediately to sort out this critical issue as it’s impact human health.

                            Flat no 11
                            Ground floor
                            52/1, pawan nabula
                            8th main, 4th cross,
                            Sbm colony, brindavan nagar,
                            Mathikere, bangalore-54 ktk india

                            Contact:-mr pawan seth
                            [protected]
                            +[protected]
                            +1 photos
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                              B.N Lamiya
                              Mar 27, 2020
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                              Address: BEML Layout,Brookefield, 560066

                              Over the past few days, we are not getting adequate cauvery water supply, we checked the water flow recently and the problem is the water pressure is very very low and that is one of the main reasons, why we are not getting enough water supply. We need someone to come and check the water supply connections.
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                                S
                                Shadab Khan S
                                Mar 24, 2020
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                                Address: B82, 1ST MAIN, 5FT CROSS, ANUGRAHA MN RD, KODIGHALLI MAIN ROAD, HOODI, 560048

                                I'm a resident of Anugraha layout, Hoodi, kodigehalli main road.. water supply isn't coming ..
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                                  K
                                  karthic983
                                  from Chennai, Tamil Nadu
                                  Mar 19, 2020
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                                  Address: No 304 Saptagiri Homes no 56 shiridi sai nagara, 560037

                                  Hi team

                                  Earlier this week, water tanker association called for strike and after series of discussion it was withdrawn. But still there is no water supply.

                                  Looks like no power is being supplied to the bore wells in the nearby villages, hence water tankers doesn't get enough water.

                                  Only if power is given to bore wells, we will get water for more than 200 apartments. The vigilance officers have abruptly taken the power off the water points and demand penalty in lahks. If vigilance officers can postpone this entire exercise by 4 months, then atleast summer can be contained.

                                  Please resolve this issue as soon as possible.
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                                    A
                                    Appanna Pandanda
                                    Mar 18, 2020
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                                    Address: 38 embassy orchid, 6th & 7th cross 8th main road,sadashivnagar, Bangalore, Karnataka, 560087

                                    The drain point located at 8th main road, between 6th and 7th cross in front of embassy orchid apartments owners association main gate. There is no proper drain point and its completely blocked. The same has been requested with mr shekh, the bwssb engineer of sadhasivanagar. Several times spoke to him and sent whatsapp message, but nothing has been done. Request your intervene and get it done the proper drain at the 8th main road, so that the drain flow to be proper.
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                                      H
                                      Helen Grace
                                      from Bengaluru, Karnataka
                                      Mar 16, 2020
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                                      Address: 560084

                                      Hello Bangalore water supply Board,

                                      This is regarding the WATER SUPPLY IN MY AREA, Water being the very basic necessity of our lives, we here finding it very difficult in receiving the water for even 2 days a week. I am escalating because WE HAVE WATER HERE in the locality, BUT NO WATER SUPPLY only to our area.

                                      I am complaining about this to the water supply authorities, from PAST 5 YEARS, still no solution.

                                      kindly find the email sent to the water complaint authorities, 1 year back on march 7th 2019, BUT still ISSUE NOT FIXED.

                                      """"Bangalore Water Supply Sewerage Board Bwssb — insufficient water supply

                                      Bethel House, No 5/1, 2 B road, 5th Cross, , OPP TO Maruthi provision store, St Thomas Post, Bangalore, India
                                      Helen Grace on Mar 7, 2019Submit a Complaint
                                      Hello team,

                                      This is regarding the insufficient water supply in our area,

                                      Kindly find my details below,

                                      Rr number –e -142030

                                      We don’t get sufficient water supply to our home, we are been getting insufficient water from last couple of years, i have raised multiple complaints, could get only find few as listed below,

                                      1) 31st july bwssbprotected
                                      2) 14th aug 218 - bwssbprotected
                                      3) 28 aug 2018 - bwssbprotected
                                      4) 04 march 2019 – 722001

                                      But never received any resolution for the complaints raised,

                                      I have contacted mr. Karthick to the number protected, and protected and even to the chiarmanprotected, as per the numbers provided by the help lines, but no responses,

                                      And for the last complaint 722001, i spoke to chenakeshawa to the number protected on 3rd march 2018, i spoke to him more than 3 times, still no resolution, chenakeshawa told he will send someone to check, and asked my address, which i sent in the whatsapp, still no response. Kindly look into this issue as we are facing this insufficient water supply from past 3years,

                                      The water supply in our area is only on Tuesdays and on Saturdays, where on Saturdays, the water is usually supplied at 03:00am, where we find it very difficult to fetch for drinking,

                                      Request the responsible higher authority to investigate and resolve the issue asap.

                                      After the above complaint been raised, for only 1 week there was water supply, after that same issue, NO PROPER WATER SUPPLY, I kept raising again and again the complaint, still no proper response.

                                      Now at present, we get water only on Tuesdays and Saturdays, last Tuesday 10th NO WATER WAS SUPPLIED, and on 14th the Saturday NO WATER WAS SUPPLIED.

                                      I have raised 2 complaints, ( BWSSB[protected] and BWSSB[protected], and have called water supply in charge, CHLLAPATHY @ [protected], and Chennabaeshwa @[protected], still no water supply, i am really tired calling these people asking for the water, whereas ALL OTHER AREAS ARE GETTING THE WATER SUPPLY BUT OUR AREA IS THE ONLY PLACE WHERE there is NO WATER SUPPLY.

                                      whenever Complaint is been raised for NO WATER SUPPLY, no ACTION is been taken, No PROPER response been given.

                                      Request you to kindly look into it and please take necessary actions required.
                                      There has been no water supply for past 4 days
                                      My house is situated in a site area of 1240 Sqft in old CMC Area of T.Dasarahalli. BWSSB is charging Rs.200 towards SC on Borewell. Somebody told me that upto 1400 Sqft area the charges is only Rs.50. Kindly confirm.
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