Bank Of India Complaints & Reviews

On 02/04/2016 i had purchased one trouser from Shoppers stop worth Rs. 2200/- (from Shoppers Stop, thane, mumbai India) using my bank of india debit card But the card has been debited of Rs. 4400/- at the counter. The card was swiped twice but according to Shoppers stop representative the first swipe was unsuccesfull. We have received only 1 transaction slip

The Account statement also shows two entries of Rs. 2200/- each at the same store.

I have called Shoppers stop and they mentioned that its some issue with Ibank of india server

Name-sarthak das
Employee id-201833.
Doj-04.09.2015
Date of relieving-31.03.2016.
Approached authorities at zonal level multiple times.No response from burdwan zone personnel dept.
Pran no:[protected].
Cbo and cho- state bank of india.
Pran a/c not shifted to boi after months.Applied on nov, 2015 for shifting.
Amount deducted from gross salary in these 7 months-(Rs 3313.26*5 months + rs 3379.62*2 months)=rs 23, 325.54/-
Don't want to lose my hard earned money. Please arrange to follow up the matter at the highest level with priority as this money is rightfully mine and should have been contributed to the pran a/c mentioned earlier. Expecting prompt response.

Transaction made has not been credited to beneficiary
Hello with the respect i would like to give a complaint that i have transferred some money to hdfc bank account from my boi account.. Money was been successfully debited but not credited to the beneficiary.. Kindly check and revert the same to my account.

Bank account number: [protected]
Ifsc code: bkid0002009
Mobile number: [protected]

Rakesh dandotia
Jabalpur - madhya pradesh

Sir,

This is to inform you that the ATM Machine are not working all the time when we go Error Show Off Line, Machine Out Of Service, of bank of India Address is Siliguri, Iskcon Mandir Branch, Iskcon Road, Near Anchal kalibari,

So i want to request you please solve the problem as early as possible.

Hai sir This is Nishant . I visited the Bank of india branch for education loan in 21 sep 2105. but at that time they promise me for the loan by january 2016. but now they are not sanctioning my education loan. so plz guide me ...regarding this.

Dear sir,
मेरा नाम पूनम पॉल है। मैं बैंक ऑफ़ इंडिया की एक नियमित कस्टमर हूँ मेरा खाता नंबर [protected] है। मैंने 4 फरवरी को kanpur में नरोना चौराहा स्थित बैंक ऑफ़ बरोदा समय लगभग 7:30 pm पर एटीएम द्वारा 9000 रुपया निकलने की कोशिश की परन्तु सर्वर एरर के कारण मेरा transition पूर्ण नहीं हुआ और पैसा मशीन से बाहर नहीं आया और 9000 रुपया निकलने का मैसेज मेरे मोबाइल पर आ गया जिसकी मैंने कस्टमर केअर पर भी शिकायत भी करी । मुझे आश्वासन दिया गया कि 24 घंटे में आपका पैसा आपके खाते में वापस आ जायेगा परुन्तु आज भी पैसा वापस नहीं आया।
बैंक में भी कई बार शिकायत की कोई सुनवाई नहीं हुई ।
कृपया मेरी समस्या का समाधान करके मेरा पैसा मेरे खाते में वापस करवाने की कृपा करे।
Thank you...

Hi,
Last month I had a transaction from ICICI bank ATM using my BOI bank ATM card. I had swiped my card 2 times over there as because the first transaction was failed after requesting for money from ATM and then I had swiped my card again to withdraw the money from the ATM machine. The second transaction was successful but I got 2 transactional messages and charged 2 times though my first transaction was unsuccessful.

After this, I filled an online complaint to BOI support team but till today, I did not get any reply or the money from them. I had also submitted a physical form as well to my home branch.

Please do something as the transactional amount was big one.

My failed transactional date : 23rd February 2016 11.00 am

My online Complaint Reference No. are :
[protected]
[protected]

Home Branch : Panchwati, Ahmedabad


Hoping for your quick action.

I had received messages from BOI STAR SANDESH about money being debited from my a/c in the name of POS-MPESA and POS-SBI BUDDY which is not authorised by me on 22/02/2016.

i have also transferred INR 10000 twice from state bank of india to bank of india through net banking on 22/02/2016. i had not received any credit message. my balance has to b more than 20000 INR but it shows only 90.05 INR after plenty of debit message as mentioned above.

kindly resolve the issue as soon as possible.

To whomsoever it may concern,

My customer Service Number is[protected].

With an information that IMPS services arent subjected to holidays (Sundays), I had done an IMPS transaction to the only beneficiary/account in my BOI Account of Rs 38, 000. This transaction as mentioned is to my other ICICI account.

After an error message in the first transaction, I retried the transaction of Rs 38000 and again it timed out. Thinking that it must be a server issue, I went back to the account balance, only to be shocked to see that the IMPS has been registered twice and Rs 38, 000 has been deducted on each account.

When checking with my ICICI account yesterday or even today morning, I further shocked that the money hasnt arrived here in ICICI. On trying the so called 24x7 Customer service, through 2 different numbers ((022) – 40919191 and[protected], both the times the call was ended by your computerised IVR system after entering my credentials with an information that connection to the server couldnt be complete.

So here is what I would like your management team to revert on:

Where is my money (Rs 38, 000 x 2)?
When will I get it (either back in BOI or in ICICI)?
What is the point of IMPS if money cant be transferred during times of customer crisis?
What is the point of a 24x7 customer service if there is no human on other side to listen to the issues?

Best regards,
Abhishek Adhikari
[protected]

I made several transactions from boi debit card which were unsuccessful yet they deducted my amount and no refund was generated. I want them to refund me asap and reach to me through phone.

Failed transactions
date amount
1.[protected]
2.[protected]
3.[protected]
4.[protected]
5.[protected]

Hi,

I have been receiving messages from BOI Star Sandesh from quite long time. I don't have any account with BOI But still receiving messages for debit n credit of funds.. Please check and remove my number from your database. These messages are so annoying and it could be possible fraud msgs... Please help...

Thanks...

I am a M. B. B. S student at Shyam shah medical college Rewa()m. p. )
Before 2 months ago i have applied for education loan at Bank of India, Boda branch
but till now no any action taken.

Sir mene axis bank atm se 02/02/2016 ko 10000 Rupay nikal raha tha magar ek bar 10000 Rupay nikala phir mene dobara 10000 Rupay nikala to atm machine kaam nahi kiya or mujhe sms Mila ki mera boi acount se 10000 Rupay kat chuka hai.phir mene 10000 Rupay nikalane ka try kiya magar parchi par Likha huwa tha ki Transaction declined DAILY WD LIMIT REACHED.
Sir please help me.
Sir mera balance please mere boi acount me bhej dijiye
Mera name.SUNIL KUMAR
a/c.[protected]
Transaction date.02/02/2016
Mera mobile no.[protected]

Hi Sir I m Ravindra s Chaudhary I am unable get my transaction password from bank of India Vatva bazar branch ahmedabad. Also I gave a application for it before 2 month but they are not perform their responsibility so please take a necessary action about them because I am safer without net banking facilities.

From : JC-214712x (S.B.A/C No.[protected]) Subedar/Clerk (Staff Duty) Retd. SHYAM SUNDER SHARMA 588 KA/117 DEVIKHERA, PO=BHADRUKH (DILKUSHA) LUCKNOW (UP)
SUB: Misbehavior with senior citizen who is respectfully retired from Indian army.
To,
7-C, Reserve Bank of India Building
Bandra, Kurla Complex, Mumbai-400051
Respected Sir,
Most respectfully I here by submit few lines which may bring good name to your organization and get rid of misbehavers people who are bringing bad name on you. For last few months ATM location at bank of india, Telibag Branch, Rai Bareilley Road, Lucknow are not providing bank A/C details after withdrawal of cash. On 16 Jan 2016 there was no guard at ATM, I met Mr. R.k. gupta administrative manager and informed him of the fact. He replied in very arrogant and undecent way that is not his responsibility, rather private contractor who is responsible to put blank receipts in ATM. In anger he gave me one full scape paper and said go away and write down my problem.
I felt very much embarrassed and insulted in front of very junior bank staff. Being very respectfully retired from INDIAN ARMY as a junior officer and secondly a senior citizen such an insult by a bank officer is not asper the ethos of banking mannerism, for such most misbehaviors attitude, under the provisions of Indian penal code 332, 352 and your banking rules, most stringent punishment be awarded to R.k. gupta, administrative Manager, so that he may not dare misbehave with bank customer in future. I would like to give special comment on him he is the most misbehaviors employee of bank of india in all india level.
After processing the case, out corn of the decision may please be intimated to me at the earliest.
Yours Faithfully.

With Regards,
Shyam Sunder Sharma
Mob: [protected]

I am nilesh Verma customer of boi (odhav) brach, ahmedabad gujarat. My account number and [protected]. I lost my ATM card. I go to brach today for new ATM card today. I try to ask our employee for process for it. Due to ATM lost I withdrawal all money from account. Mr s.p. Singh our representative is not behaved professionally and not give solutions. I just know process for new ATM. But Mr sp singh just say go from way. If bank employees behave like this how is customers service.

Please sir/madam improve services.

Thanks & regards

Dear Sir,

I am having account in bank of india sector-16 gandhinagar nagar from last 8 years i was submitted an application form to opt for internet banking for the same i have received my id and password. so with reference of that i have tried to login through www.bankofindia.com so as that it got login and show me to change login password so i successfully changed password. After that i tried to login it got login and it showing transaction password change window so skip that page and it goes to error message showing " We understand that your StarToken™ is blocked. You shall not be able to access Internet banking or NetBanking Payments until your StarToken™ is unblocked." Likewise i tried to contact sector-16 branch office so they don't have solution. However i tried to contact main branch through some star connect e-mail id they guided me to submit star token unblock form from your branch so did the same as they told me but still my query is pending. Now i tried to contact them through e-mail but they are not replying and i have no choice to go through my sector-16 gandhinagar branch because they don't have idea about this. So please help me to solve this as this issue open from last 8 months.

Name : Maulik Chauhan
Mo no. : [protected]

I hv swiped my BOI MASTER CARD, for billing of RS.689 at Body Basics shopee, near karve statue, pune.
but, RS.689 deducted twice from my ac.
i'hv ATM's mini statement showing deduction ofRS.689 twice at same time,
also i'hv my purchase bill OF Rs.689.
for refund of money i'hv contacted BOI customer care services, they told me tht they'll refund my amount within 45-120 days.

but, that was BOI's fault...though they want me to wait for 45-120 days for RS.689 only...
i want my money back asap...please help

Dear, sir/ madam my name is ravinder kumar my account no is [protected], and my branch budhpur delhi : 110036 My Atm is lost 12/11/2015 and hot list No BOI[protected], But My Atm card is not issue and they misbehave with the customer and he does not understand my problem . i request you my atm card issue come soon.. Thanking you

I've submitted cheque ( ch no-61511) to BOI on[protected] of amount rs 85690 in branch at humbran road ludhiana punjab. but my cheque is not cleared yet. I've contact so many times to depositary branch but the always said cheque is in transist from ludhiana to delhi because of post office cheque. but 1 month already has been passed and don't know how much more it will be. I'm in very much needed of money its so much important to me . kindly please help me and clear check asap. cheque ia the name of SHARDA RANJAN GUPTA and account number is [protected] and check number is 61651 of amounted 85690 on[protected]