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Bank Of India Complaints & Reviews

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Updated: Feb 26, 2025
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P
pintupaul1984
Mar 16, 2016
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Address: Darjeeling, West Bengal, 734001
Website: www.bankofindia.co.in

Sir,

This is to inform you that the ATM Machine are not working all the time when we go Error Show Off Line, Machine Out Of Service, of bank of India Address is Siliguri, Iskcon Mandir Branch, Iskcon Road, Near Anchal kalibari,

So i want to request you please solve the problem as early as possible.
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    Nishant Nischal
    from Delhi, Delhi
    Mar 15, 2016
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    Address: 815314
    Website: bankofindia.com

    Hai sir This is Nishant . I visited the Bank of india branch for education loan in 21 sep 2105. but at that time they promise me for the loan by january 2016. but now they are not sanctioning my education loan. so plz guide me ...regarding this.
    Bank Of India customer support has been notified about the posted complaint.
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      Poonam Paul
      from Mumbai, Maharashtra
      Mar 13, 2016
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      Address: Unnao, Uttar Pradesh, 209868
      Website: www.bankofindia.com

      Dear sir,
      मेरा नाम पूनम पॉल है। मैं बैंक ऑफ़ इंडिया की एक नियमित कस्टमर हूँ मेरा खाता नंबर [protected] है। मैंने 4 फरवरी को kanpur में नरोना चौराहा स्थित बैंक ऑफ़ बरोदा समय लगभग 7:30 pm पर एटीएम द्वारा 9000 रुपया निकलने की कोशिश की परन्तु सर्वर एरर के कारण मेरा transition पूर्ण नहीं हुआ और पैसा मशीन से बाहर नहीं आया और 9000 रुपया निकलने का मैसेज मेरे मोबाइल पर आ गया जिसकी मैंने कस्टमर केअर पर भी शिकायत भी करी । मुझे आश्वासन दिया गया कि 24 घंटे में आपका पैसा आपके खाते में वापस आ जायेगा परुन्तु आज भी पैसा वापस नहीं आया।
      बैंक में भी कई बार शिकायत की कोई सुनवाई नहीं हुई ।
      कृपया मेरी समस्या का समाधान करके मेरा पैसा मेरे खाते में वापस करवाने की कृपा करे।
      Thank you...
      Bank Of India customer support has been notified about the posted complaint.
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        Neil4587
        from Mumbai, Maharashtra
        Mar 4, 2016
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        Address: Ahmedabad, Gujarat, 380007
        Website: www.bankofindia.com

        Hi,
        Last month I had a transaction from ICICI bank ATM using my BOI bank ATM card. I had swiped my card 2 times over there as because the first transaction was failed after requesting for money from ATM and then I had swiped my card again to withdraw the money from the ATM machine. The second transaction was successful but I got 2 transactional messages and charged 2 times though my first transaction was unsuccessful.

        After this, I filled an online complaint to BOI support team but till today, I did not get any reply or the money from them. I had also submitted a physical form as well to my home branch.

        Please do something as the transactional amount was big one.

        My failed transactional date : 23rd February 2016 11.00 am

        My online Complaint Reference No. are :
        [protected]
        [protected]

        Home Branch : Panchwati, Ahmedabad


        Hoping for your quick action.
        Mar 6, 2016
        Complaint marked as Resolved 
        Hi, The wrongly transacted money has been credited to my BOI bank account just the same day I had filed an online complain. Thanks for your support.
        Bank Of India customer support has been notified about the posted complaint.
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          A
          ankur1691
          from Ahmedabad, Gujarat
          Feb 23, 2016
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          Address: Gandhinagar, Gujarat

          I had received messages from BOI STAR SANDESH about money being debited from my a/c in the name of POS-MPESA and POS-SBI BUDDY which is not authorised by me on 22/02/2016.

          i have also transferred INR 10000 twice from state bank of india to bank of india through net banking on 22/02/2016. i had not received any credit message. my balance has to b more than 20000 INR but it shows only 90.05 INR after plenty of debit message as mentioned above.

          kindly resolve the issue as soon as possible.
          Bank Of India customer support has been notified about the posted complaint.
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            A
            abhishekadhikari84
            from Mumbai, Maharashtra
            Feb 21, 2016
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            Address: 400097
            Website: www.bankofindia.co.in

            To whomsoever it may concern,

            My customer Service Number is[protected].

            With an information that IMPS services arent subjected to holidays (Sundays), I had done an IMPS transaction to the only beneficiary/account in my BOI Account of Rs 38, 000. This transaction as mentioned is to my other ICICI account.

            After an error message in the first transaction, I retried the transaction of Rs 38000 and again it timed out. Thinking that it must be a server issue, I went back to the account balance, only to be shocked to see that the IMPS has been registered twice and Rs 38, 000 has been deducted on each account.

            When checking with my ICICI account yesterday or even today morning, I further shocked that the money hasnt arrived here in ICICI. On trying the so called 24x7 Customer service, through 2 different numbers ((022) – 40919191 and[protected], both the times the call was ended by your computerised IVR system after entering my credentials with an information that connection to the server couldnt be complete.

            So here is what I would like your management team to revert on:

            Where is my money (Rs 38, 000 x 2)?
            When will I get it (either back in BOI or in ICICI)?
            What is the point of IMPS if money cant be transferred during times of customer crisis?
            What is the point of a 24x7 customer service if there is no human on other side to listen to the issues?

            Best regards,
            Abhishek Adhikari
            [protected]
            Feb 22, 2016
            Complaint marked as Resolved 
            I had talked to several departments for this. There is no numbers or email ids mentioned anywhere directly. 1. I called customer care 2. They gave me an email id which wasnt working 3. I called customer care again 4. They gave me a generic netbanking dashboard number which no one picked up 5. I called again and this time they gave me a different number which was supposed to be zonal head 6. Zonal head acknowledged delay and confirmed that action will be taken 7. Meanwhile I called again to find out if the netbanking team would pickup and work on it directly 8. This time someone gave me another number which was the IMPS departmental head 9. This person assured that in 30 mins this would be taken care of 10. IT head calls me at the end of the day talking about refund process initiation. 11. Finally IMPS department calls up to confirm refund is complete. total processing time around 7 hours.
            Bank Of India customer support has been notified about the posted complaint.
            Surprisingly, the email id of HeadOffice.[protected]@bankofindia.co.in, is not allowing more messages to be delivered since mailbox is full. I mean can you beat that?

            They have so many complaints that they dont open it altogether.
            Moments after this complaint emailing this same details to the 3 BOI email ids (ho.customerservice, HeadOffice.[protected]@bankofindia.co.in, support.startoken), I received calls from 2 people.

            1. Ravi Sharma (alleged employee id[protected] +91-[protected]
            2. +91-[protected]

            Each of these having a complete details of the problems I faced. Moment they asked me my debit card and CVV numbers I realised they were frauds. The second guy even hung up without talking much realising that he would be fired back.

            My question. How come people outside BOI have access to company emails? Is this scam being run from Inside BOI?
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              A
              Aamir Jamal
              from Noida, Uttar Pradesh
              Feb 12, 2016
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              Address: New Delhi, Delhi, 110025
              Website: www.bankofindia.co.in

              I made several transactions from boi debit card which were unsuccessful yet they deducted my amount and no refund was generated. I want them to refund me asap and reach to me through phone.

              Failed transactions
              date amount
              1.[protected]
              2.[protected]
              3.[protected]
              4.[protected]
              5.[protected]
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                G
                Girisha lulla
                from Mumbai, Maharashtra
                Feb 10, 2016
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                Receiving messages from boi star sandesh

                Hi,

                I have been receiving messages from BOI Star Sandesh from quite long time. I don't have any account with BOI But still receiving messages for debit n credit of funds.. Please check and remove my number from your database. These messages are so annoying and it could be possible fraud msgs... Please help...

                Thanks...
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                D
                Dr Vijay Rathore
                from Mumbai, Maharashtra
                Feb 8, 2016
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                Address: Damoh, Madhya Pradesh, 465667

                I am a M. B. B. S student at Shyam shah medical college Rewa()m. p. )
                Before 2 months ago i have applied for education loan at Bank of India, Boda branch
                but till now no any action taken.
                Bank Of India customer support has been notified about the posted complaint.
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                  S
                  Sunil006535@
                  from Jaynagar, Bihar
                  Feb 6, 2016
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                  Address: Bokaro, Jharkhand
                  Website: Www.consumercomplaints.in

                  Sir mene axis bank atm se 02/02/2016 ko 10000 Rupay nikal raha tha magar ek bar 10000 Rupay nikala phir mene dobara 10000 Rupay nikala to atm machine kaam nahi kiya or mujhe sms Mila ki mera boi acount se 10000 Rupay kat chuka hai.phir mene 10000 Rupay nikalane ka try kiya magar parchi par Likha huwa tha ki Transaction declined DAILY WD LIMIT REACHED.
                  Sir please help me.
                  Sir mera balance please mere boi acount me bhej dijiye
                  Mera name.SUNIL KUMAR
                  a/c.[protected]
                  Transaction date.02/02/2016
                  Mera mobile no.[protected]
                  Bank Of India customer support has been notified about the posted complaint.
                  Sir Mera balance refund kar dijiye mera ac.[protected].
                  My contact no.[protected]
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                    R
                    Ravi Chaudhary
                    from Agra, Uttar Pradesh
                    Feb 2, 2016
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                    Address: 382445

                    Hi Sir I m Ravindra s Chaudhary I am unable get my transaction password from bank of India Vatva bazar branch ahmedabad. Also I gave a application for it before 2 month but they are not perform their responsibility so please take a necessary action about them because I am safer without net banking facilities.
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                      Rishi Raj Dhawan
                      from Lucknow, Uttar Pradesh
                      Jan 31, 2016
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                      Address: Lucknow, Uttar Pradesh, 226014

                      From : JC-214712x (S.B.A/C No.[protected]) Subedar/Clerk (Staff Duty) Retd. SHYAM SUNDER SHARMA 588 KA/117 DEVIKHERA, PO=BHADRUKH (DILKUSHA) LUCKNOW (UP)
                      SUB: Misbehavior with senior citizen who is respectfully retired from Indian army.
                      To,
                      7-C, Reserve Bank of India Building
                      Bandra, Kurla Complex, Mumbai-400051
                      Respected Sir,
                      Most respectfully I here by submit few lines which may bring good name to your organization and get rid of misbehavers people who are bringing bad name on you. For last few months ATM location at bank of india, Telibag Branch, Rai Bareilley Road, Lucknow are not providing bank A/C details after withdrawal of cash. On 16 Jan 2016 there was no guard at ATM, I met Mr. R.k. gupta administrative manager and informed him of the fact. He replied in very arrogant and undecent way that is not his responsibility, rather private contractor who is responsible to put blank receipts in ATM. In anger he gave me one full scape paper and said go away and write down my problem.
                      I felt very much embarrassed and insulted in front of very junior bank staff. Being very respectfully retired from INDIAN ARMY as a junior officer and secondly a senior citizen such an insult by a bank officer is not asper the ethos of banking mannerism, for such most misbehaviors attitude, under the provisions of Indian penal code 332, 352 and your banking rules, most stringent punishment be awarded to R.k. gupta, administrative Manager, so that he may not dare misbehave with bank customer in future. I would like to give special comment on him he is the most misbehaviors employee of bank of india in all india level.
                      After processing the case, out corn of the decision may please be intimated to me at the earliest.
                      Yours Faithfully.

                      With Regards,
                      Shyam Sunder Sharma
                      Mob: [protected]
                      Bank Of India customer support has been notified about the posted complaint.
                      Please make complain to head office with staff name who misbehave with you.

                      ho.[protected]@bankofindia.co.in

                      I have also fill this thing.
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                        nilesh9724
                        from Ahmedabad, Gujarat
                        Jan 30, 2016
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                        Address: 382415

                        I am nilesh Verma customer of boi (odhav) brach, ahmedabad gujarat. My account number and [protected]. I lost my ATM card. I go to brach today for new ATM card today. I try to ask our employee for process for it. Due to ATM lost I withdrawal all money from account. Mr s.p. Singh our representative is not behaved professionally and not give solutions. I just know process for new ATM. But Mr sp singh just say go from way. If bank employees behave like this how is customers service.

                        Please sir/madam improve services.

                        Thanks & regards
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                          maulik1388
                          from Ahmedabad, Gujarat
                          Jan 29, 2016
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                          Address: Gandhinagar, Gujarat, 382421
                          Website: www.bankofindia.com

                          Dear Sir,

                          I am having account in bank of india sector-16 gandhinagar nagar from last 8 years i was submitted an application form to opt for internet banking for the same i have received my id and password. so with reference of that i have tried to login through www.bankofindia.com so as that it got login and show me to change login password so i successfully changed password. After that i tried to login it got login and it showing transaction password change window so skip that page and it goes to error message showing " We understand that your StarToken™ is blocked. You shall not be able to access Internet banking or NetBanking Payments until your StarToken™ is unblocked." Likewise i tried to contact sector-16 branch office so they don't have solution. However i tried to contact main branch through some star connect e-mail id they guided me to submit star token unblock form from your branch so did the same as they told me but still my query is pending. Now i tried to contact them through e-mail but they are not replying and i have no choice to go through my sector-16 gandhinagar branch because they don't have idea about this. So please help me to solve this as this issue open from last 8 months.

                          Name : Maulik Chauhan
                          Mo no. : [protected]
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                            dhiru170
                            from Washim, Maharashtra
                            Jan 24, 2016
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                            Address: 411038

                            I hv swiped my BOI MASTER CARD, for billing of RS.689 at Body Basics shopee, near karve statue, pune.
                            but, RS.689 deducted twice from my ac.
                            i'hv ATM's mini statement showing deduction ofRS.689 twice at same time,
                            also i'hv my purchase bill OF Rs.689.
                            for refund of money i'hv contacted BOI customer care services, they told me tht they'll refund my amount within 45-120 days.

                            but, that was BOI's fault...though they want me to wait for 45-120 days for RS.689 only...
                            i want my money back asap...please help
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                              ravi kaaaa
                              from Gurgaon, Haryana
                              Jan 8, 2016
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                              Address: New Delhi, Delhi, 110036

                              Dear, sir/ madam my name is ravinder kumar my account no is [protected], and my branch budhpur delhi : 110036 My Atm is lost 12/11/2015 and hot list No BOI[protected], But My Atm card is not issue and they misbehave with the customer and he does not understand my problem . i request you my atm card issue come soon.. Thanking you
                              Bank Of India customer support has been notified about the posted complaint.
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                                sahil95gupta
                                Jan 6, 2016
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                                Address: Ludhiana, Punjab, 141008
                                Website: www.bankofindia.com

                                I've submitted cheque ( ch no-61511) to BOI on[protected] of amount rs 85690 in branch at humbran road ludhiana punjab. but my cheque is not cleared yet. I've contact so many times to depositary branch but the always said cheque is in transist from ludhiana to delhi because of post office cheque. but 1 month already has been passed and don't know how much more it will be. I'm in very much needed of money its so much important to me . kindly please help me and clear check asap. cheque ia the name of SHARDA RANJAN GUPTA and account number is [protected] and check number is 61651 of amounted 85690 on[protected]
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                                  kamlesh502095
                                  from Noida, Uttar Pradesh
                                  Jan 5, 2016
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                                  Address: Jamnagar, Gujarat, 361010
                                  Website: www.bankofindia.co.in

                                  Dear Sir, I have a problem that i had transferred money (Rs.50000 and Rs.10000) by net banking on 19/11/2015 from my BOI account GUJARAT to SBI account JHARKHAND but actually money has not transferred from my account due to some reason but balance has deducted from my account. So please to solve my problem . details are given below:- A/c no-[protected] Bank - BANK OF INDIA branch name :-VADINAR Gujrat IFSC code:- BKID0003253 Beneficiary details :- Bank - STATE BANK OF INDIA, jharkhand A/c no- [protected] IFSC - SBIN0012620 Money has neither transferred into beneficiary account nor returned into my account.
                                  Bank Of India customer support has been notified about the posted complaint.
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                                    milind0009
                                    Dec 31, 2015
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                                    Address: Pune, Maharashtra, 411014
                                    Website: bankofindia.com

                                    Respected Sir, I have saving account in bank of india, I have made ecs for my personal loan for ICICI bank . when i was asking for status, they denied and . also showern very rude attitude . I have loan statement from ICICI bank . I would request you to kindly look in my problem and please help me to get my money back in my account . Milind Lokhande
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                                      Mahesh Botle
                                      from Hyderabad, Telangana
                                      Dec 21, 2015
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                                      Address: 400080

                                      I am having Saving Ac No. [protected] with Bank of India, Maruti Mandir Branch, Ratnagiri. Now-a-days, I am residing in Mulund, Mumbai. On 4th December, 2015, I used my ATM cum Debit Card at vendor Paduka Stores.Mulund Mumbai, twice for Rs.500/- each time. However, transaction was not completed for some unknown reasons. But both times an amount of Rs.500- each was debited to my account. I had received SMS to that effect. However same was not credited to the vendor's account.This has been confirmed with the vendor. The amount of Rs.1000/- is not yet credited back to my account. On 5th December, 2015, I used ATM cum Debit card at Bank of Baroda's ATM Center at Veena Nagar, Mulund West, Mumbai for withdrawing Rs.2000/-. However, the transaction was not completed. But I received SMS stating that Rs.2000/- has been debited to my account. The said amount of Rs.2000/- is also not yet credited back to my account. I had approached to Bank of India, Mulund West Branch for solution. But they refused to accept my complaint and asked me to go to home branch i.e. Ratnagiri which is not feasible. The approach of branch people was not at all cordial to customer. Therefore, I lodged written complaint via email at customer service of Bank of India on 14th Dec., 2015 which is duly acknowledged by them electronically. However to-date, niether money is recredited to my account, nor Bank has given any reason/reply to that effect. I now request you to kindly look into the matter and do the needful to recredit an amount of Rs.3000/- in total as mentioned above. waiting for your prompt and early action. Ashwini Mahesh Botle [protected]
                                      Bank Of India customer support has been notified about the posted complaint.
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