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Mobikwik Complaints & Reviews

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Updated: Feb 21, 2026
Complaints 7162
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Mobikwik reviews & complaints(7162)

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F
Foley43
from Pune, Maharashtra
Feb 21, 2026
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Loan (zip emi)

Applied for a zip emi loan via MobiKwik of 1, 50, 000 on 5th February 2026
Lending partner northern arc.

Approved and sanction letter received. With message that amount will be disbursed in 48 hours. It is the 21st Feb today and the amount has not been disbursed. Support doesn't know what the issue is . Every time you call the say a different reason. And they say don't worry you will receive it in 24 hours.
br...
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S
[email protected]
Dec 1, 2025
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Urgent Complaint Regarding Loan Cancellation and Harassment by Mobikwik

I am writing to formally lodge a complaint against Mobikwik and its lending partner SMFG regarding the loan disbursed to me on 3rd November 2025.

On 5th November 2025, I contacted Mobikwik to cancel the loan as the cancellation option was not available on the platform. I provided all necessary proof to support my request. Despite this, no action was taken. From 11th November to 29th November, there was no callback or update...
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N
Navjyothi
Nov 28, 2025
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Amount not settled by MOBIKWIK

We are the Mobikwik Merchant user Amount received from our parent through Mobikwik not settled to our Current Bank Account from September 10th 2025 to November 4th 2025. The Amount is hold by Mobikwik team.
Kindly do the needful as soon as possible...
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R
raghavendrasubbarao vijapurapu
Oct 8, 2025
Dec 8, 2025
This thread was updated on Dec 8, 2025
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Regarding mobikwik wallet

Yesterday i got call from [protected] saying that ( Avinash from mobiwik) and told me that i have loan offer and asked me to intall mobiwik .Then he asked me to transfer 40000 to mobiwik wallet. I said i dont have, then he said transfer 5000 atlease and make transactions by transferring that amount to my bank . He asked me to do it 8 times (wallet to my bank and bank to wallet) sothat 40000 transaction will be completed.then you vl be getting...
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M
menil
Oct 3, 2025
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UPI Transaction Failure Due to Mobikwik Technical Error

Address: india

Dear sir/ma'am
I made a UPI payment of ₹2, 800 on [date] through the Mobikwik app to my colleague’s registered mobile number. The amount was debited from my account but not received by the beneficiary.

Upon verification, I found that Mobikwik fetched a wrong UPI ID for the same mobile number, causing the payment to be misrouted to an unknown account. When I checked the same number on other UPI apps, the correct ID...
+2 videos
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R
riyalsonu
from New Delhi, Delhi
Jul 24, 2025
Jul 25, 2025
This thread was updated on Jul 25, 2025
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Balance deducted, but not received in receiver account

I sent money from my wallet (pocket UPI) but receiver did not received in her account.
there is not a order number also.
the upi transaction invoice have a section called "need help", by clicking on it, there are so many option and after clicking on "amount debited from my account, they are showing a prompted message"currently we are facing issue, please get back to us" from past two days.
...
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A
Afzal7536
from Muzaffarnagar, Uttar Pradesh
Jun 17, 2025
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Complaint against MobiKwik for Failed Transaction and Non-Refund of Amount Severe Negligence and Deficiency in Service

To
The Hon'ble Consumer Grievance Redressal Forum
National Consumer Disputes Redressal Commission (NCDRC)
Government of India

Subject: Complaint Against MobiKwik for Withholding Rs. 30, 000 for 10 Days – Financial Loss and Mental Harassment

Respected Sir/Madam,

I, [Your Full Name], am writing to formally lodge a complaint against MobiKwik for causing me financial loss,...
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H
Hitesh0209
from Mumbai, Maharashtra
Jun 9, 2025
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Formal Complaint Against The MobiKwik for Mental Harassment and Negligence

Address: 314, Somnath Bhavan, Khar Danda Koliwada Ram Mandir Road, Near Datta Mandir,

Dear Sir/Madam,

I am writing to formally raise a complaint against The MobiKwik for repeated negligence, mental harassment, and failure to provide resolution regarding my multiple ticket submissions related to KYC and account issues.

Despite submitting my documents and KYC details multiple times across five or more tickets, I have not received a proper resolution or support. This prolonged delay has caused unnecessary...
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A
ajay036
from Satara, Maharashtra
Jun 6, 2025
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Im complaining about hight penalty applied

I have used the Zip credit of Mobikwick which was 11996 Rs in July 20222 and due to some financial crisis and you have applied a penalty on this is 43025 Rs as of now.

I am writing to formally request a waiver of the penalty charges recently applied to my Mobikwik account. My registered mobile number is [[protected]], and the penalty was applied for delayed payment on ZIP Credit.

I understand the importance of...
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M
mukeshsacher
from Amloh, Punjab
Apr 29, 2025
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Payment related issue

Address: Gurugram

Sir,
I am using mobikwik business app.
My mobile no [protected]
Customer ID MBKM184071
Total payout for 4 months jan to April which not credited in bank account. Rs 76091.
I have attached screen shot of this amount.
Please credit the oversaid amount. I shall be very thankfull to you.
Regards
Mukesh...
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G
Gauravkr1
Apr 10, 2025
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Fos scam

Meri salary hold ker di de nhi rahe or bol rahe hai maine resign dal diya jab ki maine esa kuch nhi daala
Name gaurav
TL name rajnish Kumar [protected]
City manager Anish singh
1).Employee Id:- EM19624
.Email ID:[protected]@gmail.com...
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K
Karthik Naig
Apr 5, 2025
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fraudulent transactions via mobikwik zip without consent no resolution despite repeated follow-ups

On October 30, 2023, three unauthorized transactions totaling Rs. 29, 748 (Rs. 14, 413, Rs. 5, 456, and Rs. 9, 879) were carried out using Mobikwik's ZIP facility, which I had never activated or consented to. These transactions occurred within a span of 12 minutes, and I did not share any OTP.

Upon receiving SMS alerts, I immediately contacted Mobikwik support to block my account and followed up with emails. I also filed a...
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M
[email protected]
Mar 24, 2025
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Address: Miraroad, Thane, Maharashtra

Hi There,

I have used Mobikwik one time for making a payment of Electricity bill of my neighbor. But now Mobikwik deduct my money every month from Dec '24 to till date (Mar 25). We have requested many times to stop the autopay but they are not listening. Even I have not started autopay. Customer service is very bed. They are not listening. They reply if we will delete our Mobikwik account. Still Autopay will not going to stop.
Mobikwik customer support has been notified about the posted complaint.
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    P
    polisi
    Mar 1, 2025
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    Address: Bangalore

    On 22 Nov 2023, Fraud transaction happened from my mobukwik wallet.
    Immediately I have escalated to the cybercrime and filed an FIR in my nearest police station. Deatails are below.

    Date of incident: 22-Nov-2023
    From: Mobikwik zip wallet
    Mobile number/Mobikwik account number: [protected]
    Cybercrime TransactionId :[protected]
    TransactionAmount: 57800
    FIR reference number: 974/2023
    Petetion number: 1379/2144/2023
    GSC NUMBER: PO[protected]

    This happened due to unsecure zip wallet. Without any intimation amount got debited from my account and Mobikwik is making me as responsible for this fraud transaction.

    Mobikwik is continuously sending ever month bill with higher rate of interests and blocked my CIBIL as well, which is affecting my day-to-day transactions.

    Eventhough I have taken all precautions and without any mistake from my side, I am facing all unnecessary actions from Mobikwik. Kindly look into my case and help me accordingly.
    Mobikwik customer support has been notified about the posted complaint.
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      R
      raj0657
      from Jamshedpur, Jharkhand
      Feb 18, 2025
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      harassment and threatening

      I am using mobikwik App from Long Time to Withdraw cash from
      Credit cards sometime, in between i Taken Loan for 1 Year,
      After Timely Payment upto 8 months due to Some Issue i could
      Not Pay the EMI of February Month. Several Times they are calling me,
      due to Taht i Swichoff My Number, i told bank already Deducted Charges
      from my Account in month end i will Pay the EMI, but they didnt listen
      and...
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      R
      RudraPS
      from New Delhi, Delhi
      Jan 19, 2025
      Jan 19, 2025
      This thread was updated on Jan 19, 2025
      Resolved
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      Resolved

      Sir/mam, i recently got to know about this scam which happened with me from last 2 years i haven't used MobiKwik app but they sanctioned this loan of 15000 rupees and 100 rupees without informing me and they didn't even ask my permission about this, they put this loan on their app which is lenting me 15000 rupees. And another of 100 rupees by idfc bank. It is complete fraud against me by them . They misused my identity. So i request you to closed these account.

      Take a strict action against them. Raise a complaint against them

      One loan of 100 rupees through MobiKwik they opened &closed on their own .
      But another one of this big loan is still active pls Report this to transctree technologies Pvt Ltd which is releted with lendbox through MobiKwik to close their loan which is showing still active.
      I also contacted MobiKwik about this 15000 rupees unauthorised loan they said they closed it but its still showing on my cibil score as active.
      So pls help me.
      Jan 19, 2025
      Complaint marked as Resolved 
      So as soon I got to know about this scam /fraud is going on with me bcz i haven't used MobiKwik app from last 2 year. Somehow I checked my credit score their I got to know that 2 loans of amount 100 and 15000 rupees sanctioned to me without informing me and without asking my permission. So I contacted them and told them that u guys sanctioned a loan on me without informing me and didn't even ask i permission. So the loan is actually a loan on their app 15000 rupees as zip service which is sanctioned through lendbox which is still showing active on my credit score. So I told them to close this zip loan service asap and closed this loan . So they closed the zip service from their side but this 15000 rupees loan is still showing active on my credit score. One more thing that they also put a loan of 100 rupees earlier through MobiKwik idfc which they opened and closed on their own. I also got to know I am not only one this happening with multiple peoples . So pls take a strict action against them for doing a scam/ fraud against customer. Thankyou
      Mobikwik customer support has been notified about the posted complaint.
      Jan 19, 2025
      Updated by RudraPS       So MobiKwik closed loan zip service from their side but the lendbox (transctree technologies Pvt Ltd) sanctioned loan still showing as active on my credit score.
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        M
        mnishant98
        Jan 10, 2025
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        I am writing to escalate an issue regarding a failed credit card payment I made on 8th January 2025 for the amount of Rs. 17, 000. The payment failed, and I received a notification stating that the amount has been refunded. However, the refund has not been credited to my account yet.

        I have already raised a ticket through the app, but there has been no resolution or update on the matter. This delay is causing inconvenience, and I kindly request your immediate attention to resolve the issue.

        Here are the details for your reference:
        - Date of Payment: 8th January 2025
        - Amount: Rs. 17, 000
        - Transaction Reference: MBK[protected]
        Ticket ID: 24588649

        Attaching the app transactions screenshots

        Please let me know the status of the refund at the earliest.
        Looking forward to a prompt resolution.

        Regards,
        Nishant Mishra
        Mobikwik customer support has been notified about the posted complaint.
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          M
          MURALI KRISHNA66
          Dec 12, 2024
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          Address: peddamberpet,hyderabad

          Dear sir,

          i sent money through mobikwik upi to my friend given mobile number that mobile no was correct, that number previously he had liked to the his mobikwik account, now he is not using mobikwik and not using mobile no liked sbi bank, before sending money i was confirmed his mobile no and sent it, money was sucessfully transfered to his unused sbi bank account and sbi debited that money.please help me to get my money back to me.
          Transition valve Rs415/-,
          Transition Date:03/12/2024.
          Transition id:[protected]
          Mobikwik customer support has been notified about the posted complaint.
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            S
            Shibaji Chattopadhaya
            from Hyderabad, Telangana
            Dec 4, 2024
            Resolved
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            Resolved

            Sanctioned MobiKwik Zip Loan not disbursed

            Address: Hyderabad

            Hi, I've withdrawn a MobiKwik Zip loan which was sanctioned for me on 29th November 2024. They promised to disburse the loan amount to my registered HDFC Bank account within 48 working hours. However, today after almost 4 working days I've still not received the loan amount in my bank account. Ok raising several complaints they are giving new excuses every time like their lending partner Lendbox is not disbursing the loan amount, it might...
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            K
            kanoujiapraveen
            from Mumbai, Maharashtra
            Nov 29, 2024
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            Fraud

            Hi Team,
            There are 3 Transactions in my account
            1> On 1-Jun 2023 of 1500 Rs shows successful but it was never reached to Designated account I have attached screenshot (1) below.
            somedays before I started receiving alerts from Mobiwik and paid the 1500 Rs also now I see there other charges levied on my account.

            2> 2nd Transaction was tried on my VI mobile recharge on 13 Jul which was again through...
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