Mobikwik Customer Care
One Mobikwik Systems Pvt. Ltd.
Customer satisfaction rating: 7%
Submit a Complaint
4268
COMPLAINTS

Mobikwik Customer Care

One Mobikwik Systems Pvt. Ltd.

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Address
2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 93 1392 5342  [Customer Care]
up
4092
down
2574
+91 94 6644 6644  [Customer Care]
up
2129
down
2001

Additional info
Customer satisfaction rating
7%
Complaints
4268
Pending
0
Resolved
286
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 08:00 am - 10:00 pm
Tue 08:00 am - 10:00 pm
Wed 08:00 am - 10:00 pm
Thu 08:00 am - 10:00 pm
Fri 08:00 am - 10:00 pm
Sat 08:00 am - 10:00 pm
Sun 08:00 am - 10:00 pm

Mobikwik related photos (2225)

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Mobikwik Complaints & Reviews

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Mobikwik — amount is not credited in wallet mobwik

 Madhan Kumar Reddy on Jul 5, 2020
Hi sir regarding the amount is not credited in receivers wallet are in account. It has append on4/7/2020 but still it as not...
Complaint category Internet Services

 Venkateswarlu M on Jul 4, 2020
Hai
On July 2nd I made a transaction of Rs665/- towards adding money to wallet and I got transaction failure message and I made second time I made it again for Rs 632/- and it is successful but both times amount was debited in my accoun.kindly pursue this case and revert back the amount of Rs665/- to my account at an early date.
Thanks,
Venkateswarlumakkapaty
[protected]
[protected]@yahoo.co.in.

Complaint Status


[Jul 04, 2020] Mobikwik customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Other

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     Jairam137 on Jul 2, 2020
    Applied for a job on shine.com .. they want me to pay rs.20 as application fee. But amount deducted 1999rs as I got one time password... Next deducted 2999rs as I got one time password...

    I am a physically challenged person ...
    Help me in this regard ...

    Thanks a lot sir ...


    Amount deducted from sbi bank
    Amount deducted from sbi bank
    Amount deducted from sbi bank

    Complaint Status


    [Jul 03, 2020] Mobikwik customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Computer Software

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      Mobikwik — Payment not received by BSNL of My mobile 9456617720 payment of may. Payment dt.23/05/2020

       yashpal.uii on Jul 2, 2020
      I had paid my post paid BSNL Mobile No.[protected] on dt 23/05/2020 (May 2020 bill) paid via payment Gateway for Rs.375.25...
      Complaint category Mobile Service Providers

       karan kotecha on Jul 2, 2020
      I transferred money from my wallet to bank, it shows pending status. What if someone needs it urgently. Resolve my query. Not able to place complain in help sec. Not anyone pick up calls.
      Reg mon: [protected]

      Complaint Status


      [Jul 02, 2020] Mobikwik customer support has been notified about the posted complaint.
      Complaint comments  Add a commentComplaint category Banks

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        Mobikwik — Moratorium Extension

         Ashok A Nittur on Jun 30, 2020
        Sir/Madam,

        I am regular and prompt payer of EMIs since 20 years. And now due to this unfortunate Pandemic...
        Complaint category Banks

         Satindersitu on Jun 30, 2020
        Card no. 5314...2964 dt.29.06.2020, time.16:29:21 jk bank credit card. Amount "9999". Please solve my issue as soon as possible.

        With regards [protected]

        Complaint Status


        [Jun 30, 2020] Mobikwik customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Credit Cards

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          Mobikwik — Credit Card Fraud with ZES*Mobkwik

           alstair on Jun 29, 2020
          Hi,
          Similar to the cases above, I have received the same fraud call from +91 [protected] and +91 [protected], where...
          Complaint category Credit Cards

          Mobikwik — Abused by customer care agent

           Four M The Band on Jun 29, 2020
          I didn’t pay emi due to lockdown happened because of covid 19. But i was abused by customer care executive on not paying...
          Complaint category Loans

          Mobikwik — Complain about no benefits received

           Abhi Kochar on Jun 27, 2020
          I have recharged a number [protected] on 17 june 2020 at 10:59 am. As it has already been 10 days still i haven’t got the...
          Complaint category Other

           [email protected] on Jun 27, 2020
          My merchant account balance detect but not received the payout in my bank account please solve issue

          Name :- malti devi
          M. No :- [protected]
          Register mobile no :- [protected]
          Register email :- [protected]@gmail.com

          Complaint Status


          [Jun 27, 2020] Mobikwik customer support has been notified about the posted complaint.
          Complaint comments  Add a commentComplaint category Banks

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            Mobikwik — loan account dmi0005919161, your bank has charged ecs dishonor charges three times in the month of june

             Kim M Kumar on Jun 26, 2020
            Sir i have taken loan from dmi finance, which is your official financial partner. Now due to covid pandemic i took a monetorium...
            Complaint category Loans

            Mobikwik — Emi releted

             VK Gupta Vishal on Jun 25, 2020
            Hi i m vishal gupta my mob no [protected] my may month payment is also moratoriom activate but ur collection department is...
            Complaint category Loans

             Nikhil Kunthipuram on Jun 23, 2020
            I have transferred 500 to my friend through mobikwik but he hasn't received the money and mobikwik is doing fraud buy not sending money to my friend


            regarding upi transfer through mobikwik upi

            Complaint Status


            [Jun 23, 2020] Mobikwik customer support has been notified about the posted complaint.
            Complaint comments  Add a commentComplaint category Banks

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              Mobikwik — money transferred to wrong mobile number issue again i will give complaint

               guru aligi on Jun 20, 2020
              Dear sir, i have transferred amount rs 9500 to mobikwik wallet number [protected] in place of mobikwik walllet number [protected]...
              Complaint category Loans

               Arungogo89 on Jun 20, 2020
              I didn't get the mentioned compensation from mobikwik team, for their negligence.

              Complaint Status


              [Jun 20, 2020] Mobikwik customer support has been notified about the posted complaint.
              Yesterday got a mail from this [protected]@accountant.com. Dear team please note. I'll paste here the mail content

              Dear, Arun Gopinath

              We approved that we have received the confirmation of your Refund approval, INR. 50, 000/-With compensation 25, 000 INR. Against Fraudlent/wrong [email protected] Moobikwik Solution Pvt.Ltd. —
              E- Gateway

              With UPI Sign Id- *********8909
              we have successfully Submit The Request to reinisited the transaction of your Claim. Refund Compensation Scratch Card,

              IF you want to Reclaim That Transaction Please Reply Us, to receive Your Reinitiated Refundable Consumer Collection By Amazon NPCI Server On your Gpay UPI,
              In order to Claim Refund Compensation Scratch Card, BY Following NPCI Protocol,

              make Positive Response of transaction By Approving in order to verify your identity. Once You complete the Transaction in order to submit the Payment Source By Following Protocol,
              in order To settled self Reinitiated Transactions

              for receiving Refund amount with compensation INR. 75, 000 /- would be settled in same time In the Account of Yours.

              Please make positive response from you by Approving Collection,
              and settle that amount in to your Account, don’t you worry about any debitation it Will settled only in your account by rotation reinitiated Transaction,

              once you received this Collection Amount please let us inform so that we can close the case,

              Also we Have asign A Investigation Support Agent On your Concern Please verify Your Identity by making Possitive Responce from You.

              In order to get Refund Scratch Card By Approving Your Refundable Consumer Collection,


              Thank You
              Consumers Complaint Account Team
              Is this real? Please reply.
              Complaint comments  Add a commentComplaint category Banks

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                 mefan on Jun 19, 2020
                I have paid electricity bill for rs.2202/- but transaction failed and mobikwik said your amount is credited to your account after complained in help section and gave rrn number. But i contacted my bank they said amount not received and we cant do anything with this rrn number.

                Now 11 days over even i have not received my refund.

                My rrn number.[protected]

                Complaint Status


                [Jun 19, 2020] Mobikwik customer support has been notified about the posted complaint.
                Complaint comments  Add a commentComplaint category Other

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                   Guru Sarari on Jun 17, 2020
                  My money is deducted but recharge not done..24 hours after recharge not done and can not refound money...customer care helepline not suport to me or not recive the call


                  My money is deducted but recharge not done

                  Complaint Status


                  [Jun 18, 2020] Mobikwik customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Other

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                    Mobikwik — Wallet amount transfer will be wrong number

                     Basavraj Algi on Jun 17, 2020
                    Hi I was transferring the amount from [protected]-mobikiwki wallet to brother mobikiwki number but by mistake miss of one number...
                    Complaint category Loans

                    Mobikwik — Unauthorized transaction from my credit card

                     Aslam Uddin on Jun 17, 2020
                    In the date 23rd january 2020 i noticed that an unauthorized transaction of amount 59000 happened from my sbi credit card....
                    Complaint comments  Read comments [1]Complaint category Credit Cards

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