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Mobikwik Complaints & Reviews

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Last updated Aug 8, 2022
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Mobikwik reviews & complaints(6507)

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I request you to please Deactivate my Mobikwik account
Satyajit Arun Huddar
Registered no [protected]
Email [protected]@rediffmail.com
Kindly Deactivate my Mobikwik account immediately
Satyajit

MOBIKWIK COMPANY NOT DEACTIVATED my mobikwik account despite Several Requests from me.
Mobikwik customer support has been notified about the posted complaint.
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    I made a Zip Bill Repayment on 13th June 2022, which was paid using your Zip EMI Service
    he amount got deducted from my Mobikwik Wallet and I received the receipt but the bill wasn't settled yet

    Now it has been 60 days since the first transaction done, and I didn't receive my refund of Rs. 16131 in Mobikwik Wallet even after raising two Queries on the App and Calling Customer Service thrice for the same the payment...
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    Epto gave me refund but mobikwik sent me the message that your amount has been added to your wallet but in realitu amount was not added to my wallet i try to contact with them but their customer support is very slow and they are not responding and now it's time to pay the zip bill soo why will I pay wrong bill zepto refunded the money but mobikwik steal that please help me....
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    My Name is Sayed Sahid Anwar and Iam ICICI Bank Credit card holder. I made a credit card bill payment of Rs.18000 on 07/08/22 through Mobikwik app by Paytm UPI. Amount was deducted from my account but was not credited to my credit card account.I tried to contact the Mobikwik customer care multiple times by their Number-[protected], but no customer executive was assigned to me. Now my credit card banking partner has started levying Late Charges...
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    I recharge my bsnl no for Rs.797 on 6.08.22 .Transaction shows sucessful but recharge is not done.I reached out my district bsnl head office they said no recharge has been done.Amount will be refunded by them 2 to 3 business day.I register complaint in help support it says it need written letter from the operator.Your customer line are busy.Reach out me soon as possible...
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    I tried to order food online on 4 August 2022 from swiggy, which is 698/- and I saw that if I'm making the payment through MobiKwik I'll get a cashback but I didn't get that's not the issue now. attaching all the proofs for your reference. But the transaction was a failure but money is deducted from the wallet. I contacted both the bank and swiggy they replied that they already processed it. I need to contact Mobikwik but I couldn't contact...
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    I would like to bring your notice your service and specially customer care service are becoming worst day by day.on 4th August, 2022 i have added money from my debit card and made zip payment of Rs 1911.My payment got debited from my wallet but my zip balance was showing outstanding.On 5th Aug, 2022 i made payment again to avoid late fee and interest charges and to avoid negative cibil score.i raised complainant through help section but still...
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    As I have placed an order on pharmeasy app and I canceled the order the refund amount has been initiated by pharmeasy and the status in the mobiwik app is credited but I didn't received the amount in my bank please resolve the issue.
    Order I'd:PE[protected]c4128fd-1...
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    On 4th august i paid my zest money emi through Mobikwik wallet and transaction get failed and the amount rs6312 get deducted from wallet and, the deducted amount not showing in transaction history i get only SMS i want my refund

    my Mobikwik register mobile no is [protected]
    email : [protected]@gmail.com...
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    On 4th august i paid my zest money emi through Mobikwik wallet and transaction get failed and the amount rs6312 get deducted from wallet and, the deducted amount not showing in transaction history i get only SMS i want my refund

    my Mobikwik resister mobile no is [protected]
    email : [protected]@gmail.com...
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    Card is blocked
    Mobikwik customer support has been notified about the posted complaint.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Mobikwik — I Already paid Rs 7544 mobikwik zip pay later but still not reflect in zip pay letter

      Dear sir,
      I already paid to zip pay letter Rs 7544 thrown EMI payment option in mobikwik
      IDFC FIRST BANK
      order id - IDFC[protected]
      Date - 03/08/2022 (paid )
      Due date -05/08/2022
      But still not reflect in mobikwik zip pay letter balance
      And mobikwik zip patter charge me as penalty 1180+ 54 rs perday somthing and also showing to pay Rs 7544 but i already paid this ammount
      I tried to call...
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      Hello I transferred money to BUY Test Series through mobikwik.The balance was added from my Phone pe Account and my bank was credited with the amount but the vendor did not receive the payment and it is now showing in my wallet either.
      Please resolve my issue ASAP.
      The collection ID was ICI9c0f033ee2f9484d850e50e593fd10b4
      Transaction ID was T2208061639272848169211...
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      Payment failed and payment deducted from my wallet yesterday I received msg from Mobikwik RS. 10669.74 has been debited from your MobiKwik wallet. If this is not you, please report this transaction -MobiKwik also not show on history please resolve my issue. Time yesterday 10:51 am payment deducted because I had pay credit card bill through Mobikwik wallet but transaction failed payment deducted. Please resolve my issue I have also raise complain...
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      Money debited from wallet but transaction unsuccessful, n transaction is not even shown in the history and wallet balance zero
      Mobikwik customer support has been notified about the posted complaint.
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        Money debited rs 556 from wallet but transaction unsuccessful, n transaction is not even shown in the history and wallet balance zero
        Not able to call customer service
        Raised ticket no 26231459 in app
        Thru mutual funds @mobikwik ticket no 89581, 89640, 89763 on Aug 5 22...
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        Sir mam mene apne account sa money mobikiwik wallet ma add Kiya pr transction faild ho gye or Mera account sa Paisa debit ho gye h muje Mera Paisa refund krwiye Mera mobikiwik account number h [protected] please muje Paisa refund kijiye
        Mobikwik customer support has been notified about the posted complaint.
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          I am a new user of mobikwik. I was made a recharge with amount Rs10 from mobikwik wallet but I’ve received activation fee of 399. So As per Company T&C 99rs are ZIP wallet activation charges But insted of 99rs they have charged 399rs. And Is it not mentioned nothing about that before payment. There is no help on mobikwik need help. So now what can I do?
          Mobikwik customer support has been notified about the posted complaint.
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            Dear team maine apne account se mobikwik wallet mein paise add Karen lekin paise add na hokar field ho gaye aur mere paise kahin per ruk Gaye so please agar aapke pass vah paise dikh rahe hain to vah mere wallet mein wapas dal dijiye mujhe jarurat hai UN paison ki dhanyvad thank u
            Mobikwik customer support has been notified about the posted complaint.
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              On 5th August 2022 I added money to my Mobikwik wallet it was Rs. 1750.

              Total balance in wallet is now Rs. 1751.21.

              Now I made a payment of about Rs. 1750 which FAILED but the amount got debited from my Mobikwik wallet as the balance the Mobikwik wallet is showing is Rs. 1.21.

              Now where did my money go it didnt go to the merchant but it did get debited from my wallet.

              If you see...
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