Submit a Complaint
Claimed

Mobikwik Complaints & Reviews

www.mobikwik.com
1
Updated: Dec 4, 2024
Complaints 7139
Resolved
861
Unresolved
6278
So far, so good. Mobikwik is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mobikwik will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Mobikwik

Having problems with Mobikwik?

File a complaint and get it resolved by Mobikwik customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
Mobikwik

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Mobikwik reviews & complaints(7139)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shibaji Chattopadhaya
from Hyderabad, Telangana
Dec 4, 2024
Resolved
Report
Copy
Resolved

Sanctioned MobiKwik Zip Loan not disbursed

Address: Hyderabad

Hi, I've withdrawn a MobiKwik Zip loan which was sanctioned for me on 29th November 2024. They promised to disburse the loan amount to my registered HDFC Bank account within 48 working hours. However, today after almost 4 working days I've still not received the loan amount in my bank account. Ok raising several complaints they are giving new excuses every time like their lending partner Lendbox is not disbursing the loan amount, it might...
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kanoujiapraveen
from Mumbai, Maharashtra
Nov 29, 2024
Report
Copy

Fraud

Hi Team,
There are 3 Transactions in my account
1> On 1-Jun 2023 of 1500 Rs shows successful but it was never reached to Designated account I have attached screenshot (1) below.
somedays before I started receiving alerts from Mobiwik and paid the 1500 Rs also now I see there other charges levied on my account.

2> 2nd Transaction was tried on my VI mobile recharge on 13 Jul which was again through...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
[email protected]
Oct 22, 2024
Report
Copy

noc for forecloused loan not provided

I took a ZIP loan (Account ID: 8330715, Account Number: 6502554) and have consistently made my payments on time. On October 11, 2024, I successfully foreclosed my loan through the Mobikwik app. However, I am currently unable to download the NOC due to an error in the app.

they closed my ticket by sending 2 files which are not opening and now i and not able to raise ticket and no help is provided

I raised a ticket...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
seema82
Oct 17, 2024
Report
Copy

Flexi product withdrawn and my investment blocked without my consent.

Address: H.no. 740 Sector 7 UE Karnal

I had invested my money in Mobikwik flexi option where company provide flexi option to deposite & withdraw invested amount any time where as company also offering plus option where investment gets invested for locking period on higher rate of interest.

But my money is blocked by mobikwik without my consent and confirmation and only trench amount is its getting released 12th of every month which was neither anywhere communicated...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Gagana1303
Sep 12, 2024
Report
Copy

User enable request

Dear Team,

I haven't done anything wrong with my mobikwik account but unfortunately my account got disabled, I requested to enable my account 5 days back to validation team but still it was not enabled nor not received any response I submitted required documents also with my mail [protected]@gmail.com, please re enable my account as soon as possible.

Thanks,
Gagana....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
vickky1999
Sep 6, 2024
Sep 6, 2024
This thread was updated on Sep 6, 2024
Report
Copy

Mobikwik xtra invested money withdrawal not received in linked bank account

Hi,

I have done a withdrawal of Rs105000/- from mobikwik xtra and its been more than 3 days now still the amount not credited to my bank account and the status of withdrawal is showing as Pending.

Amount - Rs 105000
invested Transaction Id: 2015889260986318114350
withdrawl Transaction ID - P2P-76741675720158892608150

Date of withdrawl - 03 Sep2024, 9:00 AM
Linked Bank Account...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RitikaRani03
from New Delhi, Delhi
Aug 21, 2024
Report
Copy

Request to enable my mobikwik account

Address: Unit No. 102, 1st Floor, Block-B, Pegasus One,. Golf Course Road,. Sector-53, Gurugram,. Haryana-122003,. India.

There was a unauthorized transaction in my account with mobile number [protected]. Email - [protected]@gmail.com

I reported the txn but my mobikwik account was freezed and it has been more than 10 days but no response.
Txn date[protected]
TxId - [protected]

i have a huge investment in their product and now i want to withdraw but as my account is freezed, I am not able to do the same.
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sagar482
from Mumbai, Maharashtra
Aug 9, 2024
Report
Copy

Fraud company

Address: mumbai

I have used mobikwik before 1 year for testing recharge.
After 2 months i got calls from company mobikwick person says me to pay 253 rs after that your account is closed. I have paid alredty 253 ammount with penelty. But agents call mi and showing 2000 amount with penalty's. I have used only 100 rs for zip testing alredy paid amouunt is 253 rs with penalty. They are making huge fraud with many peoples....
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanneru Jagan
Jun 28, 2024
Report
Copy

Money was debited from my account

The incident was happened on 26th June 2024.
My amount was debited from my card to Mobikwik, through unfortunate wrong call.
Take action immediately and resolve my problem as soon as possible.
1499/- was debited twice from my account totally 2998/- was debited, return the ammount....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
manisubbu11
from Narasaraopet, Andhra Pradesh
Jun 25, 2024
Jun 26, 2024
This thread was updated on Jun 26, 2024
Resolved
Report
Copy
Resolved

Withdrawn amount showing in progress

Hi,

I have done a withdrawal of Rs 5000/- from mobikwik xtra plus and its been more than 13 days now still the amount not credited to my bank account and the status of withdrawal is showing in progress.

Registered mobile number: [protected]
Amount - Rs 5000
Transaction ID - P2P-8596771512984644736465
Date - 12 JUNE 2024
Linked Bank Account (Receiving bank account) - [protected]br...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil Kumar Tomar
Jun 24, 2024
Report
Copy

complaint regarding harassment and safety issues with mobikwik application

Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India

Dear Sir/Madam,
I hope this message finds you well. I am writing to bring to your attention a distressing situation I have encountered with Mobikwik regarding an instant loan I availed in August 2023.
Despite maintaining regular payments, I faced challenges with my bank account in May 2024, resulting in a delay of 10-12 days for that month's EMI. Unfortunately, during this period, I was subjected to severe harassment by Mobikwik...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Akasharya0009
from Mysore, Karnataka
May 9, 2024
Report
Copy

Dear sir/madam

Please help me

8th may 2024, my mobikwik wallet balance deduct of rupees 9521 for ixigo. Some fraud linked my account and made this transaction please help me to get back my money please.

Please unlink him from my account.

I'm waiting for your reply.

Thank you
Akash N
Mobikwik customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kaki Tharun
    May 8, 2024
    Report
    Copy

    Address: Gurugram
    Website: mobikwik

    Hi my name is durga mahesh i want to no y mobikwik is showing that i have pending loans when checking my credit score plz tell me what is this and y it has happened to me remove it mistake it is not depicting the loan in mobikwik app but it was in credit score therefore delete mistakdecrease my contact details are phone number is : [protected] and my email adress is : [protected]@gmail.com
    Mobikwik customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Premjyoti Suryakanta ojha
      May 7, 2024
      Report
      Copy

      I had booked a tatkal e-ticket on IRCTC via Mobiquik wallet on 5th may 2024. Since that ticket didn't get confirmed, I had to cancel that. According to IRCTC, they have sent the refund to original source of payment, but still I am not seeing this reflected on my Mobiquik wallet.

      Mobiquik Order ID - [protected]
      IRCTC Refund ID - [protected]
      Amount - 1750
      +2 photos
      Mobikwik customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        beskolkata
        May 2, 2024
        Report
        Copy

        Clear trip is clearly saying they didn't recieve the money so you all are cheating on my money.I will sue mobikwik in court.In 2 transactions I lost almost 11000 money.

        My name is Sulagno Banerjee and my mobile no is [protected].I made 2 transactions through mobikwik to clear trips to buy air tickets.2 times money got deducted but clear trip is saying that they didn't recieve the money and mobikwik is saying that payment is success.So when I can expect my refund???Almost 11000 rupees gone. My both successful order I'd in mobikwik are [protected] and [protected]. Please tell where my money is gone???
        Mobikwik customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kasera551
          from Mumbai, Maharashtra
          Apr 23, 2024
          Apr 23, 2024
          This thread was updated on Apr 23, 2024
          Report
          Copy

          Rent is not yet transferred to the landlord, even though money was debited by Mobikwik two days back i.e. on 21 April 2024. Transaction ID is MBK[protected].
          Mobikwik customer support has been notified about the posted complaint.
          View replies
          Call me [protected]
          Reply
          Kasera551's [Complaint's author] reply, Apr 23, 2024
          Give your contact number
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            maddina prudhviram
            from Chennai, Tamil Nadu
            Apr 22, 2024
            Report
            Copy

            My email linked to other peoples mobile number but company not helping to unlink it. I fear it may be misused by other parties, I'm open to provide all necessary documentation but please help unlink with other person number and link with my number.
            Mobikwik customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Muskan_yadav
              from Jabalpur, Madhya Pradesh
              Apr 17, 2024
              Report
              Copy

              Payment status pending

              I paid a rent from my credit card. The amount from it got deducted but the receiver didn't get the amount which I paid. The mobikwik is showing the status of transaction as pending . Kindly complete my transaction as I need to pay me rent to the Landlord...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              A
              AJITH Sivan
              Apr 11, 2024
              Report
              Copy

              Address: 2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana 122002

              I made credit card bill on April 1st rs.40000, that amount didn't credited to my credit card and when I checked the app its showing failed. I sent multiple mail to mobiwik support team and grievance team I didn't get any single response from their end even I called several times from there also I didn't get any respond, they will say 48hrs to wait and now it's been 11days till now they can't solve my Complient, so requesting you to please refund my amount to my account.
              Mobikwik customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dr. Abhishek mishra
                Apr 8, 2024
                Report
                Copy

                They are sending me to repay the loan which is not on mine name also

                Address: House1 ekta nagar kalli paschim

                With due respect I am giving u guys last warning because even after telling you that I am not deepak to whom u have issued the loan on phone [protected] I am abhishek mishra who has recently purchased the new jio sim and this no is allotted to me from the company itself and I am not Deepak

                So stop sending message to repay the loan of deepak to me and u guys are keep sending me messages and call

                This is my last...
                +2 photos
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Related businesses

                BillDesk
                1
                (5403)
                BharatPe
                1
                (1327)
                PhonePe
                1
                (3479)