Mobikwik
One Mobikwik Systems Pvt. Ltd.
Customer satisfaction rating: 13%
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5633
COMPLAINTS
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Mobikwik Customer Care

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Address
2nd Floor, Orchid Centre, Golf Course Road, Sector 53
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 93 1392 5342  [Customer Care]
up
4265
down
2692
+91 94 6644 6644  [Customer Care]
up
2206
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2065

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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13%
Complaints
5633
Pending
0
Resolved
703
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 08:00 am - 10:00 pm
Tue 08:00 am - 10:00 pm
Wed 08:00 am - 10:00 pm
Thu 08:00 am - 10:00 pm
Fri 08:00 am - 10:00 pm
Sat 08:00 am - 10:00 pm
Sun 08:00 am - 10:00 pm

Mobikwik Complaints & Reviews

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Dear sir i want to close my Mobikwik ZIP account but no body help with customer care..

My civil score day by...
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I have only 7500 as Zip credit limit but as per cibil report i have an loan of Rs. 30000/-

How it is possible?br...
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Mobile Number-[protected]-SAPNA BAJAJANI
I requested company to close my Zap account which was wrongly opened then the Mobikwik replied me that this account can not be closed but no activation charges will be recovered and even it is debited then it will be waived off. But when these charges were replied then I requested company to waive off this charge on 2nd Oct, 21 but the company did not reply till 18th Oct, 21 and even continued late fee and penalty. On 18th Oct 21 the company replied that the charges will be waived off but I will have to pay the late fee & penalties.
I have again complained that when the original charges were wrong then how can the penalty or late fee can be imposed. This complaint is also pending since 18/10/21. I have also contacted on the phone on 18/10/21 the attending lady staff assured me that the necessary corrections will be done soon. But still the regular reminders are being sent me to pay the outstanding amount.
Oct 22, 2021

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    I paid MobiKwik pg 1117.22 as it was a option in the payments but later realized that the amount was not received by merchant....
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    As on 7 October 2021 at 3:05pm I made a transection using dhani one pay card to transfer my rent through mobiwik and amount...
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    My registered mobile number..i transaction to flipkart on 1 August the amount is 184 from mobikwik.
    Thats transaction...
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    Seterday to transfer money my secand account but not delivered 48 horsh not answer second account not credit so please arlyes my problem sol thenks to mobikwik
    Oct 11, 2021

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      Return to the wallet Rs 79...
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      Dear sir I have add mony 450 from my bank account my money is debited only ac but not credit my wallet I have many try to...
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      Dear sir/ma'am,
      Today I installed mobikwik and I told me to complete kyc after completing the kyc it told me to upload...
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      My mobikwik account is blocked. I trying to login it displays message as "user is disabled".
      My money of rs.4000/-...
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      सर गलती से किसी और के मोबाइल नंबर पर रिचार्ज हो गया कृपया करके मेरा पैसा मुझे वापस रिफंड कर दीजिए मोबाइल नंबर है[protected] ok sir plize help me sir
      Oct 08, 2021

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        I paid electricity bill but my bill was not paid and my payment got deducted...
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        I had made an online electricity bill payment for Noida Power Company Limited on 4th Oct 2021 using my debit card.
        While...
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        Did a mobikwik payment of Rs.270 (54.95 wallet balance+215.05 account money) by approving Mobikwik pg towards TATASKY DTH recharge. It didn't reach the merchant. The money got debited.

        UPI Transaction ID:[protected]
        Order ID: OMK244554c7f5c1e65
        Oct 06, 2021

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        Mobikwik customer support has been notified about the posted complaint.
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          I was transferring money from wallet to bank account. Transaction is in pending state. I am waiting from 1 September. I haven't...
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          Had made a transaction worth INR 100 via Mobikwik for subscribing into ALT Balaji. The amount was deducted from my bank account...
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          My mobile was recharged without me having to recharge. I ran out of money in my wallet. If I call customer care, the customer...
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          I was trying to add money ₹3500 in mobiwik through my personal credit card on oct1, 2021.
          The money was debited from...
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          I had ordered protein powder from healthkart and paid through mobikwik but due to some reason I cancelled that product. Healthkart has successfully refunded money . Mobikwik is showing money refunded successful in upi but I haven't received any refund in my upi till now.
          Oct 04, 2021

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          Mobikwik customer support has been notified about the posted complaint.
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