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Mobikwik Complaints & Reviews

www.mobikwik.com

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Updated: Feb 21, 2026

Complaints 7162

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862

Unresolved

6300

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Mobikwik reviews & complaints(7162)

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Applied for a zip emi loan via MobiKwik of 1, 50, 000 on 5th February 2026
Lending partner northern arc.

Approved and sanction letter received. With message that amount will be disbursed in 48 hours. It is the 21st Feb today and the amount has not been disbursed. Support doesn't know what the issue is . Every time you call the say a different reason. And they say don't worry you will receive it in 24 hours.
br...

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I am writing to formally lodge a complaint against Mobikwik and its lending partner SMFG regarding the loan disbursed to me on 3rd November 2025.

On 5th November 2025, I contacted Mobikwik to cancel the loan as the cancellation option was not available on the platform. I provided all necessary proof to support my request. Despite this, no action was taken. From 11th November to 29th November, there was no callback or update...

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We are the Mobikwik Merchant user Amount received from our parent through Mobikwik not settled to our Current Bank Account from September 10th 2025 to November 4th 2025. The Amount is hold by Mobikwik team.
Kindly do the needful as soon as possible...

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Yesterday i got call from [protected] saying that ( Avinash from mobiwik) and told me that i have loan offer and asked me to intall mobiwik .Then he asked me to transfer 40000 to mobiwik wallet. I said i dont have, then he said transfer 5000 atlease and make transactions by transferring that amount to my bank . He asked me to do it 8 times (wallet to my bank and bank to wallet) sothat 40000 transaction will be completed.then you vl be getting...

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Address: india

Dear sir/ma'am
I made a UPI payment of ₹2, 800 on [date] through the Mobikwik app to my colleague’s registered mobile number. The amount was debited from my account but not received by the beneficiary.

Upon verification, I found that Mobikwik fetched a wrong UPI ID for the same mobile number, causing the payment to be misrouted to an unknown account. When I checked the same number on other UPI apps, the correct ID...

+2 videos

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I sent money from my wallet (pocket UPI) but receiver did not received in her account.
there is not a order number also.
the upi transaction invoice have a section called "need help", by clicking on it, there are so many option and after clicking on "amount debited from my account, they are showing a prompted message"currently we are facing issue, please get back to us" from past two days.
...

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To
The Hon'ble Consumer Grievance Redressal Forum
National Consumer Disputes Redressal Commission (NCDRC)
Government of India

Subject: Complaint Against MobiKwik for Withholding Rs. 30, 000 for 10 Days – Financial Loss and Mental Harassment

Respected Sir/Madam,

I, [Your Full Name], am writing to formally lodge a complaint against MobiKwik for causing me financial loss, inconvenience,...

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I have used the Zip credit of Mobikwick which was 11996 Rs in July 20222 and due to some financial crisis and you have applied a penalty on this is 43025 Rs as of now.

I am writing to formally request a waiver of the penalty charges recently applied to my Mobikwik account. My registered mobile number is [[protected]], and the penalty was applied for delayed payment on ZIP Credit.

I understand the importance of...

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Address: Gurugram

Sir,
I am using mobikwik business app.
My mobile no [protected]
Customer ID MBKM184071
Total payout for 4 months jan to April which not credited in bank account. Rs 76091.
I have attached screen shot of this amount.
Please credit the oversaid amount. I shall be very thankfull to you.
Regards
Mukesh...

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Meri salary hold ker di de nhi rahe or bol rahe hai maine resign dal diya jab ki maine esa kuch nhi daala
Name gaurav
TL name rajnish Kumar [protected]
City manager Anish singh
1).Employee Id:- EM19624
.Email ID:[protected]@gmail.com...

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On October 30, 2023, three unauthorized transactions totaling Rs. 29, 748 (Rs. 14, 413, Rs. 5, 456, and Rs. 9, 879) were carried out using Mobikwik's ZIP facility, which I had never activated or consented to. These transactions occurred within a span of 12 minutes, and I did not share any OTP.

Upon receiving SMS alerts, I immediately contacted Mobikwik support to block my account and followed up with emails. I also filed a...

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I am using mobikwik App from Long Time to Withdraw cash from
Credit cards sometime, in between i Taken Loan for 1 Year,
After Timely Payment upto 8 months due to Some Issue i could
Not Pay the EMI of February Month. Several Times they are calling me,
due to Taht i Swichoff My Number, i told bank already Deducted Charges
from my Account in month end i will Pay the EMI, but they didnt listen
and...

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Address: Hyderabad

Hi, I've withdrawn a MobiKwik Zip loan which was sanctioned for me on 29th November 2024. They promised to disburse the loan amount to my registered HDFC Bank account within 48 working hours. However, today after almost 4 working days I've still not received the loan amount in my bank account. Ok raising several complaints they are giving new excuses every time like their lending partner Lendbox is not disbursing the loan amount, it might...

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I took a ZIP loan (Account ID: 8330715, Account Number: 6502554) and have consistently made my payments on time. On October 11, 2024, I successfully foreclosed my loan through the Mobikwik app. However, I am currently unable to download the NOC due to an error in the app.

they closed my ticket by sending 2 files which are not opening and now i and not able to raise ticket and no help is provided

I raised a ticket...

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Hi,

I have done a withdrawal of Rs 5000/- from mobikwik xtra plus and its been more than 13 days now still the amount not credited to my bank account and the status of withdrawal is showing in progress.

Registered mobile number: [protected]
Amount - Rs 5000
Transaction ID - P2P-8596771512984644736465
Date - 12 JUNE 2024
Linked Bank Account (Receiving bank account) - [protected]br...

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Hi,
My MobiKwik Order ID for House Rent payment transaction is: MBK[protected]. I tried to pay my house rent using my HDFC credit card ending with 5202 today for an amount of Rs. 22000 from MobiKwik. I was charged an additional convenience fee of Rs. 387.20. However, the rent payment has failed and I've been informed by MobiKwik that Rs. 22000 has been refunded to my HDFC credit card. Now I'm in a lot of trouble. Firstly, my rent payment...

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Address: Unit No. 102, 1st Floor, Block-B, Pegasus One, Golf Course Road, Sector-53, Gurugram, Haryana-122003, India. Ph. No. - 080-69808320

I'm facing issue while paying bill of mobikwik zip money. I have taken loan of 5000 on 19 march 2024 from mobikwik zip pay later and when its bill generated I tried to repay the loan before due date. But I am facing issue technical issues and other problems while doing repayment of the loan. My due date is till 5 April 2024. It's been 2 days I have been trying to repay but still facing the same issue. I have even contacted customer service...

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Hi,

I have done a withdrawal of Rs 4500/- from mobikwik xtra and its been more than 5 days now still the amount not credited to my bank account and the status of withdrawal is showing successful.

Amount - Rs 4500
Transaction ID - P2P-9680275325584382238315
Unique Transaction Ref No. - CMS[protected]
Date - 15 March 2024, 8:46PM
Linked Bank Account (Receiving bank account) - Paytm...

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Website: Rajahmundry, Andhra Pradesh

Hi,

I took a Zip loan of Rs. 40000 from MobiKwik on Wednesday, 21st February 2024. The loan got approved, the EMI schedule also started in the app immediately, but the loan amount has not been deposited to my bank account till now. On reaching MobiKwik via their app, and email I was told that the amount will get credited to my registered bank account within 24-48 working hours. However, now even after almost 50 working hours...

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On 15.08.2023 ther is an fraud transaction happened in my mobikwik zip wallet. Immediately reported to cyber police and mobikwik team.

But Mobikwik recovery agents harassing me to pay and abusing me in calls and WhatsApp messages.

Then lodged complaint in RBI ombudsman for harassing me....

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