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Bank Of India Complaints & Reviews

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Updated: Nov 20, 2025
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Bank Of India reviews & complaints page 49

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R
Raushan Kumarr
from Mumbai, Maharashtra
May 16, 2019
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Hello team,
I tried to withdraw 10000 rs from my account using my bank of india debit card. Amount deducted from my account but didn't received the cash from machine. I got transaction declined receipt.

Account number: [protected]
Name: raushan kumar
Card number: [protected].
Transaction date: 03/may/2019.
Transaction time: 07:31
Atm id: s1cnq452
Address: bmlj house 169 bara bazar.

Called customer care several time, also logged complain on 04/may/2019 but money didn't get reverted yet. Online complaint reference number: atm[protected].

Today[protected] customer support operator told that it will not get reverted due to some reason.
Kindly let me know why amount not reverted yet. Requesting you to resolve the issue on priority because already more than 10 days has been passed.

Also attached the transaction declined receipt. Please find the attached file and refund money on priority basis.
Bank Of India customer support has been notified about the posted complaint.
May 22, 2019
Updated by Raushan Kumarr
May i have Any update in this regard.
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    G
    Gnana Sekhar Bora
    from Mumbai, Maharashtra
    May 14, 2019
    Resolved
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    Resolved

    I had returned an item "order#[protected]" to amazon.in for which they have confirmed the refund and also processed the amount of rs. 298.37 on 29th April 2019 but this amount has not been credited to my account. The refund reference number is[protected].

    Please check this dispute and let me know as early as possible.

    Thank you

    Bora Gnana Sekhar
    Contact no: [protected], [protected]
    Email: [protected]@gmail.com
    May 14, 2019
    Complaint marked as Resolved 
    Bank Of India customer support has been notified about the posted complaint.
    May 14, 2019
    Updated by Gnana Sekhar Bora
    Bank account details: [protected]
    Account holder name: Bora Gnana Sekhar
    I cant get sms from google pay. They said u need a link number with ur bank account. But i have all ready linked number .
    As Amount debited from account twice 5000 each but could not processed successfully to upstox trading account with details of the screenshot being attached...
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      P
      Pt. Alok Kumar Pandey
      from Mumbai, Maharashtra
      May 14, 2019
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      Address: Golhanamau, Belwar, Sujanganj, Jaunpur, Uttar Pradesh, 12345

      Hi
      I have been receiving messages from bw-boiind rs.250.17 has been credited in your account xx0352 available balance rs.3856.40.... Pls pay before...
      I do not have any a/c with boi. Pls remove my mobile number (Protected) from database.
      Boi would be responsible if any problem occurs to my existing account and if my funds gets misplaced.
      Thank you
      Bank Of India customer support has been notified about the posted complaint.
      May 14, 2019
      Updated by Pt. Alok Kumar Pandey
      Please remove my mob no [protected]
      I am humble request bank of india. wrong account number transactions please give me the phone number and address please. wrong account number [protected] real account number [protected] holder name sunita devi
      Sir my name is rudra thapa i purchase item from amazon online and return this item to amazon then amazon refund my amout but in bank not settled. my refund from amazon not receive till date already complete 2 month
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        V
        vishwakarma Sonu
        from Kishanganj, West Bengal
        May 13, 2019
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        Dear Sir, I Have Made Two POS Transaction of Rs. 549 Each As on Dated 12th Feb 2019 But The Transaction Was Unsuccessful But The Amount Was Deducted From My Account. After That I Filled a Online Application Form As on Dated 15th Feb 2019 For Refund For both transaction seperately as instructed by BOI Coustomer Care. But the Amount is refuded for only one transaction for second transaction the amount is not refunded till now
        Referance No. Of Online POS Transaction Acknowledgement
        1. POS[protected]
        2. POS[protected]
        Coustomer Care Executive says that your card is VISA card so 31 days taken for processed the amount.
        I was Mailed to POS transaction department of bank for refund status But he doesn't replied
        I was call ATM card department of the bank but he not received my phone call. I was called Many times but he not received
        I attached Screenshot of Referance No. Of Online POS Transaction Acknowledgement and Screenshot of Mail
        Bank Of India customer support has been notified about the posted complaint.
        Upi pin otp nahi a Raha he

        Mob [protected]

        [protected]@gmail.com
        Payment debited from my accout but transaction failed amout of rs 1147
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          V
          Vora aakanksha
          from Siddhapur, Gujarat
          May 11, 2019
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          Address: B 50 matrushakti society opposite sales india, Ahmedabad, Gujarat, 380024

          I have book my train ticket from paytm but the ticket not be proced and before entered my irctc password the money will be deducted and then my phone going sleep mood so i have not complete my booking details bt till now the money not be refunded bt the bank and paytm shows that money will be sended to your bank so may i know why i haven't get my money back???
          Bank Of India customer support has been notified about the posted complaint.
          In my account money deducted twise in same day.
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            S
            samudrala nagaraju
            from Mumbai, Maharashtra
            May 11, 2019
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            I applied for loan on 27 april 2019 and document was collected physically on 4thmay 2019 but the status was updated as loan amount has been disbursed to bank account. I have checked my bank satement stil amount has not credited.
            I received that amount has been disbursed but not yet credited in my account. Please as soon as possible resolve my problem. I applied a loan for my urgent requirement.
            Bank Of India customer support has been notified about the posted complaint.
            My transaction is done through pytm you I'd [protected] reference I'd .[protected] he is fruod sended a msg your money Is transition is expired pls help
            Name-Omkar Ashok Shivane. Refund Reference Number-687602. Mobile Number-[protected].
            Sir meri email I'd [protected]@gmail.com ko add karna he or mere mobile number per msg bhi chalu karna he AC se jab pese Kate jaate he jab hi sms aataa he or jab dalte he jab nhi aaata he sir please ye smsya ka smadan kre Jaswant malviya
            Jaswant Thakur's reply, May 8, 2019
            Email I'd [email protected] ko add karna he or sms alert Suvida ko chalu karna he
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              V
              Vamsidukka Vamsidukka
              from Hyderabad, Telangana
              May 8, 2019
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              Address: Sabbavaram, Visakhapatnam, Andhra Pradesh, 531035

              Sir,
              My friend rayapu reddy somu naidu ([protected]) sent 2000/- amount on 02 may 2019 at 19:36 hrs through phone pay to my number ([protected]). But i have not received any amount to my account. I already approached to bank of india, but they replayed that, this is comes under completely phone pay issues.
              My account number is [protected].
              For the above mentioned transaction, amount credited account number xx0755 is not mine

              So kindly refund to my account as early as possible with out any issues

              Contact number:

              Satti babu - [protected]
              [protected]@gmail.com
              Bank Of India customer support has been notified about the posted complaint.
              May 08, 2019
              Updated by Vamsidukka Vamsidukka
              account number where amount is refunded is not mine. its completely Phone pay issue

              May 21, 2019
              Updated by Vamsidukka Vamsidukka
              Still amount was not refunded
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                P
                Parikshit Jha
                from Ranchi, Jharkhand
                May 8, 2019
                Resolved
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                Resolved

                Address: Tupudana, Ranchi, Ranchi, Jharkhand

                I tried to make postpaid bill payment of docomo mobile thrice by rs.337 (Total 1011rs.) on 11.03.2019 but every time amount debited from my account without payment made successful. I complaint at bank of india home branch (Tupudana, ranchi, code : 4954) many times but did not get the refund. I also complaint through mails but no resolution yet. Please refund my money as i am frustrated by complaining number of times.
                Nov 5, 2019
                Complaint marked as Resolved 
                issue resolved...Thanks to consumer complaints forum.
                Bank Of India customer support has been notified about the posted complaint.
                I tried to debit 7700 from a PNB bank atm on 19/04/2019 the money was debited but i did not get any cash.I did put up a complain but still didnot get the refund.
                My money was deducted in 17april2019 by paying of electricity bill...and bank not responce at that time
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                  P
                  prynca.raorane
                  from Mumbai, Maharashtra
                  May 7, 2019
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                  Address: Mumbai City, Maharashtra

                  Pathetic customer service/no proper response from the bank/
                  The only reply i get from the bank is to wait for 45 days.

                  Frequently called customer support and bank authority. Dropped emails to the department. Went to the bank filled pos reversal form to revert earliest, still waiting for the amount
                  So disappointed to know that it takes 47 days to give refund, where as other banks likeaxis takes 7-8 days to revert the amount.
                  Bank Of India customer support has been notified about the posted complaint.
                  HELLO,

                  BANK OF INDIA, BORIVALI WEST
                  MY AC NUMBER -[protected]

                  DEBIT CARD transaction failed IN BORIVALI WEST LINK ROAD PETROL PUMP.

                  DATE- 19.04.2019

                  Till now not refunded in my account .

                  AMOUNT-1000

                  BANK OF INDIA ONLINE COMPLAIN

                  ID-ATM[protected]

                  RAJSH SHAH
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                    A
                    amrita.kaur59
                    from Chennai, Tamil Nadu
                    May 6, 2019
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                    Made a transaction of Rs. 40000 on May 2nd 2019 in which i entered a Wrong account number. And after realising this i called my branch (Vijaya Bank, Sakchi) to look into this. He did not take any step and he further asked me to give a written complaint. On giving a written complaint he sent the reversal letter to the bank of india branch, keonjhar orrisa. I also contacted the imps complaint forum. Asked them to hold the money, but even they did'nt help me. The details are..
                    Boi correct account no. [protected] (Amrita Kaur ifsc. Bkid0005955)
                    Imps reference number :[protected]
                    Amount : 40, 000
                    Transferred from Vijaya bank
                    Account number ::[protected]

                    The wrong account number which got credited : [protected] (bank of india)
                    Bank Of India customer support has been notified about the posted complaint.
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                      M
                      manish_golu
                      from Gurgaon, Haryana
                      May 5, 2019
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                      Address: C-137/2, Jawahar Park Deoli Road Khanpur, New Delhi, Delhi, 110062

                      I am a account holder of bank of india (Deoli khanpur branch) having account no [protected], i was trying to make a payment of my electricity bill against ca no.[protected] as on 28/12/2017 through paytm of rs 6710/- but the amount has been deducted from my account and since last 1.5 years no amount has been credited into my account.

                      Paytm says that they have not received any payment from bank of india and bank says they are looking into this matter but since last 1.5 years there is no response from the bank and the bank manager says they are not for me only, they have many big customers.

                      So, how we can appreciate the digital india, how we trust even banks are not corporating with us.

                      Thanks & regards,
                      Manish goyal
                      [protected]
                      Kindly look into the matter and please us.
                      Bank Of India customer support has been notified about the posted complaint.
                      Dear Team
                      Plz help my money auto debited from my saving account in LB nagar Branch
                      Ac no:[protected] Rs 44, 600/-
                      Which is Purchasing online EBizz Company .
                      Informed in LB branch and given letter also
                      On 24/04/2019, I had 3 transactions of Rs 3003.24 from NetBanking of my Bank of India and so far only 1 Amount Refund has been done and it is 9 days today. One day refund should be refunded in one day. I need payment and my job is stuttering.
                      Thank you boi
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                        C
                        Chass meup
                        from New Delhi, Delhi
                        May 4, 2019
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                        I do not have any account

                        Hi,
                        I do not have any bank account in bank of india and i am receiving the message from vm-boiind that
                        (Message: as requested, your mobile no.in bank record is changed to[protected], if you have not requested for change please contact branch.)

                        So, for any fraud the bank will only be responsible and i will not be responsible for anything and i am gonna lodge the complaint on 100 no. Against bank of india....
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                        N
                        Navin Bhaskar
                        from Mumbai, Maharashtra
                        May 2, 2019
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                        Address: Mumbai City, Maharashtra

                        1 02/05/19 medr/sahakari /307460/
                        Inr dr 1, 468.41
                        2 02/05/19 medr/sahakari /306914/
                        Inr dr 1, 468.41
                        3 02/05/19 medr/sahakari /306563/
                        Inr dr 1, 468.41

                        Failed transaction by vedor.. But my funds debited 3 times from my a/c.. Transction details is..1 02/05/19 medr/sahakari /307460/ inr dr 1, 468.41 2 02/05/19 medr/sahakari /306914/ inr dr 1, 468.41 3 02/05/19 medr/sahakari /306563/ inr dr 1, 468.41
                        Bank Of India customer support has been notified about the posted complaint.
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                          H
                          Hkjindal91@
                          from Mumbai, Maharashtra
                          May 2, 2019
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                          Address: Near Rao tula ram chowk, Mahendragarh, Haryana, 123029

                          Order from amazon but it's cancelled and amazon pay my refund but it doesn't reflect in my bank from 15 days amazon reference no.[protected] i go to in bank but i didn't getting help from bank and i already apply a dispute charge form pos no.[protected] i call amazon also but i didn't get any help my refund amount is 5969 my bank account no. [protected]
                          Bank Of India customer support has been notified about the posted complaint.
                          May 02, 2019
                          Updated by Hkjindal91@
                          I didn't get my refund from bank i place a order from Amazon but it cancelled and Amazon pay my refund but it doesn't reflect in my bank amazon reference no.[protected] my refund amount is 5969

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                            P
                            Prashanth Yandala
                            from Hyderabad, Telangana
                            Apr 30, 2019
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                            Address: Rangareddy, Andhra Pradesh, 500018

                            Hi
                            I have been receiving messages from bw-boiind rs.864 has been credited in your account xx0783 available balance rs.2085... And overdue rs.5085... Pls pay before...
                            I do not have any a/c with boi. Pls remove my mobile number (Protected) from database.
                            Boi would be responsible if any problem occurs to my existing account and if my funds gets misplaced.
                            Thank you
                            Bank Of India customer support has been notified about the posted complaint.
                            BOI - Rs 17.70 Debited(TRF) SMSChrgsJAN-MAR19 GST CUST 109 in your Ac XX7175 on[protected]. .Avl Bal Rs 5337.73.
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                              S
                              Snehal Ramteke
                              from Mumbai, Maharashtra
                              Apr 30, 2019
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                              Address: 79,bhagyashree nagar ,nagpur, Nagpur, Maharashtra

                              Hi

                              I made a transaction twice for net bill payment on 17th april 2019. Money was deducted from my account but i got message like authentication failed.

                              my account no is : [protected]

                              deducted transaction details are
                              Phonepay_N1904170927565437586502
                              INR 2, 310.00

                              Phonepay_N1904170927565437586502
                              INR 2, 310.00

                              So please reslove the problem as soon as possible.
                              Bank Of India customer support has been notified about the posted complaint.
                              Google pay dwara Main Apne khate se Anya khate mein transfer kiye the 5000 ek baar2000 ek baar par khate mein nahi pahunche aur mere khate se kat gaye hain
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                                S
                                Santoshkumar Podey
                                from Raia, Goa
                                Apr 29, 2019
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                                I am receiving following sms since last 3-4month but i dont have any account at boi.
                                "boi-monthly interest of rs 4270.00 charged on[protected] in your cc ac no xx1260 a gentle reminder to ensure servicing of interest."

                                Today i received new sms - "your a/c no. 07030xxxxxx0657 with akluj is dormant, please contact branch with fresh kyc document and recent photograph for activation of a/c."

                                Please help to delete my mobile no and update it with correct owner of account.
                                Bank Of India customer support has been notified about the posted complaint.
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                                  Y
                                  yournitish96
                                  from Dhanbad, Jharkhand
                                  Apr 29, 2019
                                  Resolved
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                                  Resolved

                                  Address: Koyla Nagar, Dhanbad, Dhanbad, Jharkhand, 826005

                                  I got a payment from google adsense on 21st april 2019 and was said to contact bank if i don't receive funds within 5 days. I contacted my branch (Bank of india, koyla nagar branch, dhanbad) in this matter too before the transfer for the swift code and they told me to enter bkidinbbrmb (Ranchi main branch) as swift code.

                                  Till date the funds has not been credited in my account. I have contacted bank several times and i have already provided the payment receipt copy to the bank but i am not getting any positive respond.

                                  Kindly look through the matter urgently for which i will be very thankful to you.

                                  Kindly contact me on [protected]@gmail.com/[protected]@gmail.com
                                  Apr 30, 2019
                                  Complaint marked as Resolved 
                                  I received funds in my account today. Thanks a lot consumer complaints for co-operating me.
                                  Bank Of India customer support has been notified about the posted complaint.
                                  Apr 29, 2019
                                  Updated by yournitish96
                                  my mobile No. is [protected]
                                  Apr 30, 2019
                                  Updated by yournitish96
                                  Thanks a lot for your co-operation. I have received the funds.
                                  I'm unable withdraw money, whenever I'm trying to withdraw the amount after entering my atm pin it's showing your card is restricted and also I'm facing problem with money transactions after entering the correct upi pin it's showing incorrect pin as it is in the below image what is the solution for this problem
                                  On[protected] i went to ATM o[censored]r branch last morh Gandhi nagar.i debited rs 10000 but I didn't received and automatically debuted from my account.
                                  Account no: [protected]
                                  Name : Kamla Devi.
                                  Mobile no. [protected]
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                                    S
                                    Saumyakant Rana
                                    from Mumbai, Maharashtra
                                    Apr 28, 2019
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                                    Address: East Singhbhum, Jharkhand, 832101

                                    I have ordered one earphone from amazon and i paid from my boi atm card but bychance the earphone i got was damaged so i returned and amazon return back my money to the same atm card and sent money to atm card but due to atm card problem i have not received yet my money. When i called to amazon helpline number i got to know that they sent money but there was a problem of my bank account of [protected] and gave me upi reference no[protected].
                                    Bank Of India customer support has been notified about the posted complaint.
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                                      Gohil Vikramsinh
                                      from Ahmedabad, Gujarat
                                      Apr 27, 2019
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                                      Address: Village , Saroda Taluka,Dholka Dist,Ahmedabad -382260, Ahmedabad, Gujarat, 382260

                                      I have saving a/c [protected] in bank of india saroda branch and i have transferred rs 2500/- using imps on ac. No [protected] at 12/01/2019 to yes bank ac. The imps ref no - imps/rrn/stcon/[protected] amount 2500 debited from my a/c but not yet credited to recipient. After one week i already written application given to my home branch but no response from there. Please look into this issue and resolve it as soon as possible.
                                      Regards,
                                      Vikramsinh gohil
                                      Mo, no, [protected]
                                      Mail id : vikram. [protected]@gmail.com
                                      Bank Of India customer support has been notified about the posted complaint.
                                      Jun 03, 2019
                                      Updated by Gohil Vikramsinh
                                      Reminder
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