I have a current account maintained in name of m/s. Sai jashan associates at a/c no [protected] at your shirdi branch,
After speaking & confirming the interest rates in written by mail to the branch manager mr. Raju wagh, i mailed for start of autosweep facility, i told them to send a confirmation but instead othey sent me a mail for doing kyc which we did, recently i checked for interest on the autosweep funds i was astonished to see no sign on interest in my account, after enquiring i got to know they have forgot to start autosweep facility for my account & now they are trying to avoid the situation, no one is ready to speak to me as i stay in mumbai, i send my person but they are not responding, why should i bear the loos of interest due to your staff mistake, they are trying to coverup the whole issue.
Bank Of India customer support has been notified about the posted complaint.
Account no: [protected]
Name : Kamla Devi.
Mobile no. [protected]