Nov 28, 2018
Updated by Sumit [email protected] Hi,
We are sorry for the trouble you had to go through.
We would like to confirm that the refund of Rs.937/- was initiated by the seller to your Bank of India Debit Card on May 13, 2018 and it should have been credited by now for your order OD[protected] with Aeropostale Men Solid Casual Shirt.
Here are your refund details:
Refund date and time: 13 May 18 08:08:00 PM
Bank transaction ID: NCTR[protected]
Authorisation code: UNI000
Payment mode: Bank of India Debit Card (459845******0391)
You may contact your bank’s customer support with these details for further assistance. Please check the previous statement of your Debit card before reaching out to the bank.
If you have any concerns about your refund, you can contact the bank's grievance cell by following these simple steps:
1. Click on http://www.bankofindia.co.in/english/GrievanceForm_pg.aspx
2. Choose ‘Technology/Internet banking’* in the ‘Complaint Category’ field
3. Choose ‘Others’* in the ‘Product and Services’ field
4. Choose ‘Others’* in the ‘Nature of complaint’ field
5. Fill in the details & click on ‘Submit’ and the bank will get in touch with you soon
*The drop down options are subject to change at the bank’s discretion. Please choose the appropriate option based on your request.
Alternatively, you can also visit your bank to submit the 'Chargeback form' to get an update on your refund.
Note: The bank’s customer support number can be found on the back of your card.
We'll always do our best to make sure that you have a great shopping experience. We always strive to provide excellent service and hope that we were able to help you with your issue today. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.
Hope this helps.
Regards,
Sugandhi D
Flipkart Customer
Yesterday I have tried to transfer AMT from one account to another account. But it is not happen.And AMT was deducted in my account only. Please help us as soon as possible.
Regards
Vickey Rajak