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Bank Of India Complaints & Reviews

www.bankofindia.co.in

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Updated: Apr 3, 2026

Complaints 2379

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This is to inform you that I am Prachi Pragya from Patna, Bihar. Sir I had tried many times to contact in your costomer care number but unfortunately I am not successful.
Sir I want to say that I had ordered an product from Amazon.in, but due to some reason I had been returned the product to Amazon but as it was on online payment I had already been paid for it and as I have been returned the product I have to refunded, but due to some technical problem I have not got a refund yet.As their policy they had provided me an Refund Reference number#74332748187818676671462

Please contact your customer care andquote them these nos

So kindly provide me some help, Or provide me Charge Dispute Form so that I will submit it and handover to Branch.

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Address: Dakshin Dinajpur, West Bengal, 733101

Dear boi,

I have made a purchase on Amazon.in by debit card on 5th July 2018 and for some reason I have to cancel the order and they initiate a full refund of the amount rs 999 on 12 july 2018. They also provide a reference number and the confirmation of the refund on 14th July 2018.But the amount still not reflect in my bank account. Please help me in this matter.

Reference number-090536
Account number - [protected]

Thank you

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Address: Dhar, Madhya Pradesh, 454001

Website: www.bankofindia.co.in

POS[protected] i raised a complaint through. website of boi for pos reversal. but still amount is not credited in my account.. transaction date 3 july. 2018 amount 778 was doing payment. of hp gas booking.
ref= medr/nicdmhfwpocg/83327/
i used my boi rupay platinum card during this failed transaction.when i went to branch for complaint they said that your complaint is already registered by website ref is POS[protected].

kindly do needful.

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Aug 24, 2018

Updated by vikas1234556 Still not Resolved.

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Sir, my self ramita devi i have account in bank of india babunia more siwan my a/c no=[protected] .on 28/06/2018 i was paying admission fee of nios through debit card amount was 6060 is debited from my account but payment has not done i also gives the application in bank branch but till today it is about to 20 days but monet has not refud. kindly cheeck my accout and please refund my money in my account.

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Jul 27, 2018

Updated by ramita devi sir now i upload the passbook image of bank including address and account detail my mobile no-[protected] email [protected]@gmail.com vill-teghra po-chanp via-pachrukhi dist-siwan (bihar) pin-841241 sir kindly please verify and refund my money.

Jul 27, 2018

Updated by ramita devi sir now i upload the passbook image of bank including address and account detail my mobile no-[protected] email [protected]@gmail.com vill-teghra po-chanp via-pachrukhi dist-siwan (bihar) pin-841241 sir kindly please verify and refund my money.

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I cancelled an order from Myntra on 29 June for which I am supposed to receive an amount of 471.45 rs. I spoke to Myntra helpdesk and they said that the refund has been sent to my bank i.e Bank of India on 30 June 2018 which has not been transferred to my account by the concerned bank department till date.
Amount- Rs. - 471.45-
Bank reference number is - "85215228181825769637422

I even contacted my respective branch on this matter but not much help. Look into the matter and return my money fast.

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Address: Ramgarh, Jharkhand, 829150

With due to respect, my self Govind from Rajrappa project, Ramgarh. Sir I had tried many times to contact in your costomer care number but unfortunately I am not successful.
Sir I want to say that I had ordered an product from Amazon.in, but due to some reason I had been returned the product to Amazon but as it was on online payment I had already been paid for it and as I have been returned the product I have to refunded, but due to some technical problem I didn't get refund yet as there policy they had provided me an Refund Reference number # 75260828179020991804950

And had emailed # Please contact your Bank customer care centre and had quote these numbers and I got refund within 4-5 days.

So kindly provide me some help, Or provide me Charge Dispute Form so that I will submit it and handover to Branch.
I am always thankful to you.

I am waiting for your response

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Address: New Delhi, Delhi, 110095

A refund of 501 rupees was successfully processed on 26th June 2018 to my account. This amount should have been credited to my bank of india account by now, but i have not received the refund till now.

I have called the Bank of India customer service and also emailed them with all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

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Address: 490006

Website: Regarding refund the amount of failed pos transaction

Dear BOI Customer Care,

This is to inform you that, on 8th june 2018 i had used my BOI Debit Card for payment in a shop but the transaction has been void by the shop keeper and the amount of 6666 has been debited from my account i.e [protected] and it's still not refund. I had also filled the form of refund in my home branch i.e Civic Centre branch and i had also taken 2-3 times followup from the branch but no one is there to answer me regarding that and also no one to resolve my problem. So, kindly resolve it as soon as possible.

Please find the complaint number for your reference - 200618DATA1732

Regards,
Yuvraj Dewangan

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Website: www.amazon.in

This is regarding Refund transactions made on 04 July 2018 with Reference No :[protected] from Amazon to my BOI Account . The Transactions is not reflecting in the bank account Kindly look into the issued and resolve with concerns.
I am ordered the Samsung On5 Pro (gold) mobile from Amazon.in app on date 30 June 2018 but I have not received due to some error so marketing person return this product (Samsung On5 Pro) to amazon. i am not received the refund till now. Kindly request u to resolve this issue as early as possible.

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Jul 17, 2018

Updated by Aiman Beig Account name: Mahaboob Pasha
A/c no.: [protected]
Bank : BOI
Bank branch: Jayanagar, Bangalore
Transaction amount: 5785 /-
Transaction date: 30 June 2018

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Address: Mumbai City, Maharashtra

I had booked tickets from irctc, and then i recived a mail from irctc saying the amount is refunded to bank, banks may take 7 to 9 days to process the amount in your account but now it has been more than 15 days i have not received my money back in my account.
My account Number is :[protected]
I need to receive 2 transactions refund amount.
Transaction ID / Refund ID : [protected], [protected]
br...

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I booked 6 tickets at UPSRTC website. Tickets were cancelled so upsrtc refunded the money to bank. But refund is due from bank. An amount of more than 5600 rupees is refundable for my account.
The refund reference number is[protected]. The refund is pending from your bank level. All customer care numbers are not picking up by bank call center.kindly resolve the issue against refund reference no.[protected]

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I m Keshav Jha and has taken loan from bank through student credit card.The bank has deducted my 12000 rs from my account.Earlier it has deducted rs 400as well.The huge amount was to be submitted in my college for a needful purpose.Belonging to a middle class family, my family is unable to pay such a huge amount again and if I don't submit it on time, my further studies will be stopped. I will pay my loan interest after my degree is completed.Kindly return my money on an urgent basis.

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This is regarding the online refund processed by amazon on 5/7/2018...but still amount is not credited in my account..the reference no given by amazon team is 75260828187021177074612
I have ordered books but i got defective parcel so i applied for return and refund.
Kindly resolve the issue as early as possible...as contacted with amazon team they are saying contact with boi customet care...while customer care is not picking up call...so pls kindly do needful help .

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Address: Jodhpur, Rajasthan, 342001

Dear Sir
Yesterday I went to the bank for loan, I met Mr. Manish Deora the bank manager, he refused me for loan and then I said that my account is in this bank. I need a loan for TW loan,
Mr. Manish Deora told about the documents which went through the Surrey Documents 13.07.2018.
Today, Bank manager told me to go to the bank and refuse me for loan,
At today's date my balance is more than Rs. 40000 and he is saying how you will repay the installment, and with the news about me,
I have been feeling bade that I should close my account.
You are requested to help me

NAVEEN RANKAWAT
M [protected]
A/C NO. [protected]
BRANCH PRATAP NAGAR

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Address: New Delhi, Delhi, ioon

Today I opened the Bank of India of Mayur Vihar phase 1 and opened my savings account. I refused the manager to open the account only because of this that I live in trilok puri. The bank's gaurd also talked very wrongly. None of the staff of Bank of India has the right to speak to the customer. Where is it written that the bank of india will not open the accounts of the resident of Trilok puri.

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Jul 12, 2018

Updated by shahnaz malik Today I opened the Bank of India of Mayur Vihar phase 1 and opened my savings account. I refused the manager to open the account only because of this that I live in trilok puri The bank's gaurd also talked very wrongly. None of the staff of Bank of India has the right to speak to the customer. Where is it written that the bank of india will not open the accounts of the resident of trilok Puri.

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R

rathinpinku

from Kolkata, West Bengal

Jul 19, 2018

I have made a transaction by ATM card.
ATM card was issued by Bank of India.
When I made the transaction with ATM the beneficiary website not add the money on my Paytm wallet.
I made 5000 rupees transaction,
the money was debited but not refunded in my Bank of India account
my account number is [protected].
branch Dhatrigram

K

Kumar Subrat

from Kuchaiburi, Odisha

Jul 19, 2018

This is regarding Refund transactions made on 30 June 2018 with Reference No : 75260828182021060436240 & auth 209096 from Amazon to my BOI Account . The Transactions is not reflecting in the bank account Kindly look into the issued and ressolve with concerns.

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Address: Surat, Gujarat, 394210

Respected sir
bank of india opened the account in march 2017
accoutn of school students of maharshi nagarjun primary school no 236
passbook not given by bank to these 107 student which account number is [protected] to [protected]
still waiting for passbook since more than one year
bank of india, udhana branch in surat
what we have to do
please provide passbook of these students

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nehagaikwad2210

from Raipur, Chhattisgarh

Jul 19, 2018

Website amazon and nykaa initiate amount in my account number [protected] on 27th and 28th june 2018. but i dont know where is the amount is stucked bacauce amount is not credited in my account till now date. please resolve my problem why my amount is not credited in my account. they also gave me refund reference number.

R

rahul ahamed

from Bahula, West Bengal

Jul 19, 2018

Branch name is BAGAN DADPUR (4227)
This branch is bad branch. service is bad.
and manager is corporate. ...

V

Vishakha Barwad

from Mumbai, Maharashtra

Jul 19, 2018

I m account holder of bank of India dhapewada Nagpur branch. On 13th may 2018 I used paytm for bank transfer of rs 2060/- . As per paytm the transaction was failed but AMT was debited from bank but not credited to the other person's account. Kindly same I complaint to the bank still not respond.

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Address: Jalpaiguri, West Bengal, 735210

On 23 Th June 2018 I Have Cancelled A Prepaid Order From Myntra. On Next Day They Initiated The Refund Process Of Rupees 2429.78 .They Told Me The Transaction Reference No of That Refund no which is -75105178176001188176636

. But Bank Of India, Dhupguri Branch, Did Not Locate My Refund Txn . Then I Again Email Boi Customer Care, But All Goes In Vain . I Want To Know Where Is My Money. I Provide All The Details Of That Refund Txn . 75105178176001188176636
Account No -[protected]

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Address: Dhanbad, Jharkhand, 828104

Website: Myntra

Hello I am nazmeen from jharkhand . On 24th of June myntra has credited some money in my account but the money still not reflecting for this I tried calling on boi customer care no and unfortunately nobody responded. Myntra had provided me a reference no. 75105178176001188822775. So plzzz kindly help me for the same. Now I become hopeles don't know why every time this thing Happend only with boi Debit card because I already has faced this problem earlier. And the no which are provided in the name of customer help is useless because from last 5 days I am calling on that no but nobody responded . Where we will contact for our problem who will resolve.

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Address: Mayurbhanj, Odisha

Sir, I am hrusikesha dash, I have gone for make of a bank draft at 11 AM . I have been waiting since 11AM to 4.27PM But I was misbehaved by the admin. Of BOI, BARIPADA MAIN BRANCH.All procedures have accomplished, only make of a print out, it was taken from 12PM to 4.48PM .so I was unable to apply a government job .this type of cases occurs everyday .so sir kindly solve those problems in the Boi.

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Najmul Hassan

from Darbhanga, Bihar

Jul 11, 2018

I am old customer of Bank of India but new open account 6 morths ago my shop name but then current account if then instance it loan cc he is say to the 1 months later come in the bank I am going to bank but he is again one months later come my bank no loan passed..[protected]

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Address: Mayurbhanj, Odisha, 757038

Behavour of bank staff is vary bad.providede service is vary poor.Bank staff are not working & They are gossiping each other.Branch name-Thakurmunda bank of india Thakurmunda.The branch manager is not giving mundra loan to st/st coustamor.They demand money for loan saction.Provided service of bank staff is vary poor.New account poening time is vary late.

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Complaint resolved thanks.

bharatmohansharma